Porterville Ford

Ivan has had my car for 5 days. It’s an oil change and diagnostic test done. As of day 3, no oil change done and no explanation for why the engine light is on. Why not call and comm It’s an oil change and diagnostic test done. As of day 3, no oil change done and no explanation for why the engine light is on. Why not call and communicate with the customer either the inability to find something wrong, do what you can do like change the oil, and suggest the customer take it to someone who can service it? No communication for 5 days. I have to call. If busy, why not tell the customer to bring in on a specific date for service? Why not call the customer and say we can’t determine what’s going on and don’t want to hold onto your car longer than necessary? Why not communicate something? How is this place so busy that they can’t communicate with their customers but they have to be closed on the weekends because business is so slow? I can’t tell what’s real and what’s xxxxxxxx. What is real, is that you will be without your car for a really long time over an oil change and diagnostic test and no one will call you to tell you what’s going on. Which is xxxxxxxx. I know other dealerships are busy right now but at least they have staff who communicate with the clients. More

I really liked the dealership process of purchasing my ford maverick. I would say it was smooth and practical with no headaches what so ever. ford maverick. I would say it was smooth and practical with no headaches what so ever. More

We delt with Kenny Bohman and Selena Perez. Both were terrific people to work with, very knowledgeable, patient and made sure we understood the contract and the features on the new truck. Thi Both were terrific people to work with, very knowledgeable, patient and made sure we understood the contract and the features on the new truck. This is our second truck we have purchased from the Ford dealership. We won't go anywhere else. More

Everyone at the dealership were so nice and helpful they answered every question I had and really went the extra mile to get me a great deal. I couldn’t be happier with my new car was a great experience and answered every question I had and really went the extra mile to get me a great deal. I couldn’t be happier with my new car was a great experience and I would recommend Porterville Ford to all my friends and family. More

Awesome staff, very helpful, I will buy again in the future and will recommend to friends! future and will recommend to friends! More

Just purchased my second vehicle here. Selena made it so easy. She is the best. Selena made it so easy. She is the best. More

Great dealership! !! Helpful and informative, Joel cruz was an outstanding sales man I have purchased every car I currently own from him and he always gets me the best !! Helpful and informative, Joel cruz was an outstanding sales man I have purchased every car I currently own from him and he always gets me the best deals and even an expert on electric vehicles 100% recommend him when your looking for your next ride! More

Selena Perez was terrific. She patiently answered all my questions, showed me several vehicles, and made the process of ordering a new Ranger quick and simple. She patiently answered all my questions, showed me several vehicles, and made the process of ordering a new Ranger quick and simple. More

We knew what we wanted and how much we were able to pay. They took that information and worked with us to make it happen. They took that information and worked with us to make it happen. More

I had purchased a 2017 F150 and loved the truck. An oil leak problem came into play and after four visits and part replacements didn’t fix the problem I was weary of not having my truck available. The sale leak problem came into play and after four visits and part replacements didn’t fix the problem I was weary of not having my truck available. The sales team took note of the problem and made it easy to get into a new truck. I am extremely pleased with the way I was treated and had no problems buying another vehicle from Ford because of that More