Porterville Ford

I ordered a vehicle in 2024. Called four times for update over a 6 week period. 15 minute holds and manager never picked. Last call salesman assured me a return call. Never happe Called four times for update over a 6 week period. 15 minute holds and manager never picked. Last call salesman assured me a return call. Never happened. Over 3 months since original order. Contacted So Bay Ford. Order completed within 24 hours. Received verification from Ford Motor the following Day. Bought a 2022 Tremor and my brother a 2024 Super duty Tremor from Poterville. They didn't care. More

Porterville Ford dealership is serious about making customers satisfied. We are a happy customers. The whole team was attentive and personable. Selena was nice but did not know much about Silverado customers satisfied. We are a happy customers. The whole team was attentive and personable. Selena was nice but did not know much about Silverado trucks, perhaps because she was only used to Ford. More

I was very pleased with the service I received from both Kenny and Selena. Both were very, prompt and professional. I would gladly purchase another vehicle from them. Kenny and Selena. Both were very, prompt and professional. I would gladly purchase another vehicle from them. More

Very helpful and took there time to show us the difference choices we had to pick from difference choices we had to pick from More

Got a new 2024 Ford explorer , 600 k and already a noise in the suspensión other then that runs fine , this car is my daily for work as a peace officer so I’ll be left carless while it getting fix hoping fo in the suspensión other then that runs fine , this car is my daily for work as a peace officer so I’ll be left carless while it getting fix hoping for fast fix! , amazing customer service and great team! More

James Ward the Service Manager is very abrasive and just plain mean. He seriously told me the only customers that give them bad reviews are the ones they refuse to do business with. Well guess what, I will plain mean. He seriously told me the only customers that give them bad reviews are the ones they refuse to do business with. Well guess what, I will never do business business with them again. This experience after doing business with them for at least 15 years has left me stunned. They couldn't even remember us or the work order booked a couple of weeks ago. Yeah, we are done. More

Service is excellent, everyone was welcoming and friendly, made the care buying experience amazing and fun. friendly, made the care buying experience amazing and fun. More

Best experience ever. Love my Ford Explorer XLT. Everyone was kind and helpful. I will certainly continue business with this dealership!!!! Love my Ford Explorer XLT. Everyone was kind and helpful. I will certainly continue business with this dealership!!!! More

GREAT! ! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful ! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful. More

I recently had the pleasure of working with Craig the service advisor at Porterville Ford, and I must say it was an exceptional experience. His knowledge, professionalism, and dedication to customer sati service advisor at Porterville Ford, and I must say it was an exceptional experience. His knowledge, professionalism, and dedication to customer satisfaction stood out. His ability to communicate effectively, provide detailed explanations, and ensure a smooth service process left me thoroughly impressed. I highly recommend his services for anyone seeking top-notch assistance at Porterville Ford. More