Porterville Ford

James Ward the Service Manager is very abrasive and just plain mean. He seriously told me the only customers that give them bad reviews are the ones they refuse to do business with. Well guess what, I will plain mean. He seriously told me the only customers that give them bad reviews are the ones they refuse to do business with. Well guess what, I will never do business business with them again. This experience after doing business with them for at least 15 years has left me stunned. They couldn't even remember us or the work order booked a couple of weeks ago. Yeah, we are done. More

Service is excellent, everyone was welcoming and friendly, made the care buying experience amazing and fun. friendly, made the care buying experience amazing and fun. More

Best experience ever. Love my Ford Explorer XLT. Everyone was kind and helpful. I will certainly continue business with this dealership!!!! Love my Ford Explorer XLT. Everyone was kind and helpful. I will certainly continue business with this dealership!!!! More

GREAT! ! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful ! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful. More

I recently had the pleasure of working with Craig the service advisor at Porterville Ford, and I must say it was an exceptional experience. His knowledge, professionalism, and dedication to customer sati service advisor at Porterville Ford, and I must say it was an exceptional experience. His knowledge, professionalism, and dedication to customer satisfaction stood out. His ability to communicate effectively, provide detailed explanations, and ensure a smooth service process left me thoroughly impressed. I highly recommend his services for anyone seeking top-notch assistance at Porterville Ford. More

Craig from the service department was very kind and helpful. He explained my recall on my truck and was prompt to get the problem resolved. I really appreciate people like him that care for their custo helpful. He explained my recall on my truck and was prompt to get the problem resolved. I really appreciate people like him that care for their customers More

I went in because I had questions regarding a check engine light on my vehicle. Ivan approached me and was very helpful and insightful. He directed me to the appropriate service and was a great help! D engine light on my vehicle. Ivan approached me and was very helpful and insightful. He directed me to the appropriate service and was a great help! Definitely very professional and welcoming. More

Excellent experience at Porterville Ford. I brought my truck in for a check engine light and was greeted by Craig. He was very professional, polite and knowledgeable. He assured me that my tr I brought my truck in for a check engine light and was greeted by Craig. He was very professional, polite and knowledgeable. He assured me that my truck was under warranty and I had nothing to worry about. I left feeling well taken care of and glad that I had taken my truck here. I will be back! More

I communicated via text with Kenny the salesman. He was very professional and followed up with my inquiries re: the purchase. I had personal circumstances that delayed my contacts, but he was very p He was very professional and followed up with my inquiries re: the purchase. I had personal circumstances that delayed my contacts, but he was very patient. At the sale closing all the staff was very helpful and were able to answer all my questions re: the purchase. I highly recommend the dealership! I'm very satisfied with my purchase and the service provided. More

I bought my car and two hours later got the check engine light on. It’s been about a week and still haven’t gotten my car back from being “fixed” light on. It’s been about a week and still haven’t gotten my car back from being “fixed” More