Portage Chrysler Dodge Jeep Ram - Service Center

Good friendly staff The staff are very friendly and easy to work with. Very good dealership, all staff are very friendly and willing to help you or find what you need. The staff are very friendly and easy to work with. Very good dealership, all staff are very friendly and willing to help you or find what you need. More

Recall work I called to schedule an appointment to have a recall taken care of. They found 2 other recalls that needed addressing. They ordered needed parts, sche I called to schedule an appointment to have a recall taken care of. They found 2 other recalls that needed addressing. They ordered needed parts, scheduled and completed the work in a timely manner. More

Recall on my challenger Been in 3 times with my engine light on and techs scan with wrong machine!! Was told to come back each time with norm yes taken and they still couldn’ Been in 3 times with my engine light on and techs scan with wrong machine!! Was told to come back each time with norm yes taken and they still couldn’t get it right. More

Frustrating experience for warranty work This is the second time I've needed warranty work for my Jeep. The first time it took trips to get it fixed properly. Having been through this once, I This is the second time I've needed warranty work for my Jeep. The first time it took trips to get it fixed properly. Having been through this once, I asked to skip the easy fix and get the work done correctly so I don't have to come back again. I explained this when I made the appointment and upon check in. The whistling noise isn't constant, I shared that as well. So with two bad door gaskets, I have heard rationalizations. Wind noise is common is what I've been told repeatedly. My complaint is a whistle. Respect what the customer is describing, stop trying to discount. Also the check in process takes far too long. If an appointment is made in advance, it should not take 10 to 15 minutes to take car keys. If this adjustment does not work, I'm seriously considering trading this in for something at another dealership or another brand entirely. I'm just disappointed with the entire experience. More

Great Service Dept Great service Dept. B. J. Janisch was a pleasure to work with. They advocated with the factory for me for warranty work. Many thanks B. J. Great service Dept. B. J. Janisch was a pleasure to work with. They advocated with the factory for me for warranty work. Many thanks B. J. More

Quick service We had an issue with our current F150. The service center got us right in and had to locate a part. 3 hours later we were on the road. Talk to John wh We had an issue with our current F150. The service center got us right in and had to locate a part. 3 hours later we were on the road. Talk to John while we waited and purchased a new F150 a few days later. More

Air bag recall Hill Ford is always a pleasurable experience, The service department is knowledgeable, professional and courteous with every visit. I would return fo Hill Ford is always a pleasurable experience, The service department is knowledgeable, professional and courteous with every visit. I would return for all my service needs to this location. More

First time customer Appointment was easy to make. Location of the dealership was convenient. I had recall work done at no cost. Service manager was helpful and very polit Appointment was easy to make. Location of the dealership was convenient. I had recall work done at no cost. Service manager was helpful and very polite. Service was completed when promised. Overall a good experience. More

Radiator fan and camera Both the fan and camera were not working. Replaced both and changed the oil. Both are working good and the car is back to normal. Another quality job. Both the fan and camera were not working. Replaced both and changed the oil. Both are working good and the car is back to normal. Another quality job. More

Very Accomadating This dealer service department has given me the best possible experience. One not realized often. Always accommodating, pleasant and knowledgeable. This dealer service department has given me the best possible experience. One not realized often. Always accommodating, pleasant and knowledgeable. Will continue to use them as my go to dealer. . More