Portage Chrysler Dodge Jeep Ram - Service Center

Not sure issue was resolved Since I purchased my 2018 Fusion in Sept., 2018, I've had 2 issues. The touch screen on the dash 'froze' and there is a screeching noise associated t Since I purchased my 2018 Fusion in Sept., 2018, I've had 2 issues. The touch screen on the dash 'froze' and there is a screeching noise associated to the wiper arms. I had the car in 2-25, the service dept took the wiper arms off and lubricated the gears. What happens when the lubricant deteriorates? What happens if this problem continues after the warranty expires? Has anyone contacted Ford about this issue? I haven't had a reason to use the wiper blades since I had the car into the shop. But, will certainly be a thorn in the service department's side if this noise continues to come back. More

Oil Change went ok. Trying to find out why my high beams shine up in the trees. would like some answers to this question soon. went ok. Trying to find out why my high beams shine up in the trees. would like some answers to this question soon. More

Fast & friendly Very knowledgeable. Fast service. The people there treat you like part of the family. Always willing to help. Shannon at the service desk knows her st Very knowledgeable. Fast service. The people there treat you like part of the family. Always willing to help. Shannon at the service desk knows her stuff. Great attitude. More

Cost too much They wanted $2000 from me to fix my power steering module. I found a body shop not too far away from them that said they could fix it for just $500. T They wanted $2000 from me to fix my power steering module. I found a body shop not too far away from them that said they could fix it for just $500. They are robbing people blind. More

Another amazing experience The team was very professional and courteous as usual. They worked around my schedule and were able to get the truck up and running again. Thanks team The team was very professional and courteous as usual. They worked around my schedule and were able to get the truck up and running again. Thanks team! More

2004 Convertible repairs Repairs were done in a timely manner and so far no issues; we had to replace the dash panel as it was unlit and night driving impossible. Repairs were done in a timely manner and so far no issues; we had to replace the dash panel as it was unlit and night driving impossible. More

Fast repair I drove into the service center and explained that a part was ordered for my Jeep. The service writer got the part, installed it and I was on my way. I drove into the service center and explained that a part was ordered for my Jeep. The service writer got the part, installed it and I was on my way. More

Professional and friendly Had a couple recalls taken care of. Easy scheduling. Friendly and professional service. They called when work was completed. It was completed when Had a couple recalls taken care of. Easy scheduling. Friendly and professional service. They called when work was completed. It was completed when they said. More

Trustworthy service department Mark and his team in service go above and beyond in service! They are very accommodating and get the job done in the time they quote. Completely trus Mark and his team in service go above and beyond in service! They are very accommodating and get the job done in the time they quote. Completely trust Mark for service if our vehicles for over 10 years. Only negative is the call center seemed confused and were not able to schedule all the work at one time. More

Best detailing Cup holders were stil dirty, dead bugs on the dash, and lots of dirt still left in areas of the dash and water stains on seats. It was an average clea Cup holders were stil dirty, dead bugs on the dash, and lots of dirt still left in areas of the dash and water stains on seats. It was an average cleaning obviously vacuumed out but not very detailed More