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Portage Chrysler Dodge Jeep Ram - Service Center

Portage, WI

4.6
1,007 Reviews

1,007 Reviews of Portage Chrysler Dodge Jeep Ram - Service Center

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November 02, 2021

dave horning is a very friendly and knowedgable person exsplains what is to be done with your car shows you to the waiting room and comes and gets you when it is done. waiting room is very clean and conf More

by jodan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hornung
November 01, 2021

We had an appointment to have an undercoating and interior package protection done. The procedure took all day in which they gave us a loaner for the day. They were very professional and friendly a More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pietrzak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hornung
November 01, 2021

Very courteous people and concerned about making sure car was fixed correctly & at a decent price More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pietrzak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Kate responded

Thank you for all your help during a very stressful time!

October 30, 2021

The Tech was friendly and professional. The service was The Tech was friendly and professional. The service was on time and well done. I will be back. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pietrzak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Service was good. Will have regular maintenance performed at the service department in the future. More

by emily.steele1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pietrzak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hornung
October 27, 2021

I am under physician care. Unvaccinated and tested for immunity. They require no proof of immunity. I do....They require a vaccine. I dont. I know I have immunity, my physician agrees...get tested for More

by HARMSWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Pietrzak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hornung
Oct 27, 2021 -

Portage Chrysler Dodge Jeep Ram responded

We are really confused about your overall experience. You gave us 5 stars in all areas but only 1 star with overall experience. Yes, we have signs on the door that state masks are required unless fully vaccinated per "CDC guidelines." We don't ask anyone if they are vaccinated or if they have immunity. We use the honor system. If you are offended that we are trying to keep everyone safe, then we apologize.

October 22, 2021

The worst service I've ever experienced ever. Vehicle is boarderline undriveable now. 8 grand worth of repairs? Had to bring it in twice, still doesn't drive correctly. More

by dfk822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
October 20, 2021

I am really tired of being treated like a dumb woman with a truck! I never get my text messages for upcoming appointments, they go to my husband.. the man! I was also told that my truck does not have an air More

by patticakes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Hornung
Oct 27, 2021 -

Portage Chrysler Dodge Jeep Ram responded

We apologize if you believe that you are not being treated fairly. 1/2 of our management staff are women, so we are really shocked to here this. If we need to make an adjustment to your account and update the phone number, we are happy to do so. Please contact the GM - Justin Stanford directly at 608-742-7141 and we would be happy to re-look at the air leak in your sunroof. Thank you for your business.

October 20, 2021

Very good service, friendly people. They did a good job on my car. Thank you. More

by henneyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pietrzak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hornung
October 20, 2021

They were courteous friendly and made sure I was comfortable while my oil was getting changed. They provided drinks, and snacks in their waiting room as well as tv and a play area for children More

by tlbulgrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hornung
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