Portage Chrysler Dodge Jeep Ram

I purchased a used minivan from Portage Ford last summer. I looked at the van a few times and made an offer which they rejected. A few days later the same van was advertised online for less than I had offer I looked at the van a few times and made an offer which they rejected. A few days later the same van was advertised online for less than I had offered so I called and told them I would like to purchase it for their new advertised price. They refused to honor the price stating that it was a mistake but eventually agreed to sell it to me for my previous offer (more than $1000 over the advertised price). An additional $1000+ later of taxes and "fees they couldn't waive" and I drove it home. It sat in my paved driveway for about a months and then was used lightly for a couple weeks and then a couple weekends of highway travel (this is a 2nd vehicle AND I work from home). I took it in for its first oil change 1 month before the dealer service sticker said it was needed because I was going on a long distance trip. Because I live over an hour from the dealership I brought it to my regular mechanic whom I have been using for 8 years. Imagine my surprise that my rear brakes were making that squeaking sound and they were going to have to be completely replaced! The dealership had made a big deal about buying from them because they only sell sound vehicles. I contacted my salesman to ask if I brought it to them to do the work would they give me a deal? He said he didn't think so because I bought it used but he transfered me to service. Service said no excuse I bought it used. So I took it back to my regular mechanic and paid another $1200 to have my rear brakes replaced and sent the photos to my salesman. He then actually had the nerve to tell me I should have brought it back to them and they would have helped me out. Either this place doesn't care about ripping people off and selling them faulty vehicles or they don't know what they are doing. Either way I would recommend you do NOT buy a vehicle here More

Our car shopping experience was wonderful with vert friendly staff. We found the truck we wanted friendly staff. We found the truck we wanted More

Made deal for truck than was told the parking brake didn’t work, than when signing papers was told there was only one key fob for truck. You would think they would sell me one for cost but no they trie didn’t work, than when signing papers was told there was only one key fob for truck. You would think they would sell me one for cost but no they tried to stick to me for 396 dallors. Now I see the light I the truck box doesn’t work and no owners manual.Who ever checks there vehicles over has no clue what they are doing. Will be last vehicle I will buy from there. Should not have given it 3 stars but salesman was really nice. More

Brought in my Pacifica for a check engine light, service was quick. They diagnosed the problem and gave me great options. was quick. They diagnosed the problem and gave me great options. More

Prompt service when customers need it the most. Their service team did a great job of keeping me informed on the progress. Their service team did a great job of keeping me informed on the progress. More

The people there were friendly and helpful not pushy enjoyed my shopping there. Would recommend them enjoyed my shopping there. Would recommend them More

I took my car in for a wheel bearing problem and got a list of several more things that it said need immediate attention Justva heads up I was a mechanic for 30 years so I know whats what and the things t list of several more things that it said need immediate attention Justva heads up I was a mechanic for 30 years so I know whats what and the things the said I needed I did not More

Nice people, experienced, professional and they took their time explaining all the features of my new vehicle. I would certainly buy a vehicle from them again in the future. their time explaining all the features of my new vehicle. I would certainly buy a vehicle from them again in the future. More

Very friendly and knowledgeable about inventory. Made the entire trade in and buying process not stressful in any way. Made the entire trade in and buying process not stressful in any way. More

Professional. honest, relatable. Very clean. Warming and welcoming.. no pressure. Would definitely recommend n come back for a excellent experience!!! honest, relatable. Very clean. Warming and welcoming.. no pressure. Would definitely recommend n come back for a excellent experience!!! More