Portage Chrysler Dodge Jeep Ram

Knowledgeable staff willing to go the extra mile Although we stopped by the dealership to merely look at their selection of Ram trucks, within the week we had exactly what we wanted. They listened to Although we stopped by the dealership to merely look at their selection of Ram trucks, within the week we had exactly what we wanted. They listened to our needs, gave us a decent price for our trade-in, applied every available rebate, and worked with us in determining which vehicle was best for us. No pressure, just caring people doing their best to accommodate their customers. More

Great Service Dept Great service Dept. B. J. Janisch was a pleasure to work with. They advocated with the factory for me for warranty work. Many thanks B. J. Great service Dept. B. J. Janisch was a pleasure to work with. They advocated with the factory for me for warranty work. Many thanks B. J. More

A fine vehicle!! Concern with interior glass, filthy! Would recommend any one use this dealer that wants a top line FCA product. Failed to introduce me to the service department! Love my Dodge!! Would recommend any one use this dealer that wants a top line FCA product. Failed to introduce me to the service department! Love my Dodge!! More

Quick service We had an issue with our current F150. The service center got us right in and had to locate a part. 3 hours later we were on the road. Talk to John wh We had an issue with our current F150. The service center got us right in and had to locate a part. 3 hours later we were on the road. Talk to John while we waited and purchased a new F150 a few days later. More

Air bag recall Hill Ford is always a pleasurable experience, The service department is knowledgeable, professional and courteous with every visit. I would return fo Hill Ford is always a pleasurable experience, The service department is knowledgeable, professional and courteous with every visit. I would return for all my service needs to this location. More

First time customer Appointment was easy to make. Location of the dealership was convenient. I had recall work done at no cost. Service manager was helpful and very polit Appointment was easy to make. Location of the dealership was convenient. I had recall work done at no cost. Service manager was helpful and very polite. Service was completed when promised. Overall a good experience. More

Radiator fan and camera Both the fan and camera were not working. Replaced both and changed the oil. Both are working good and the car is back to normal. Another quality job. Both the fan and camera were not working. Replaced both and changed the oil. Both are working good and the car is back to normal. Another quality job. More

Very Accomadating This dealer service department has given me the best possible experience. One not realized often. Always accommodating, pleasant and knowledgeable. This dealer service department has given me the best possible experience. One not realized often. Always accommodating, pleasant and knowledgeable. Will continue to use them as my go to dealer. . More

Worst auto experience of my life. Bought my Renegade there. Was involved in a front end collision. Going on 4 months a simple wiring harness is on back order....no turn signal or fog l Bought my Renegade there. Was involved in a front end collision. Going on 4 months a simple wiring harness is on back order....no turn signal or fog lamp. Screen for back up camera went out as well. Unable to control heat, radio, etc. Brought it in to service here. First time they forgot to have a loaner car for me. Had to go home and reschedule. I live 30 minutes away. Total waste of my time. Not even a sorry. NO CUSTOMER SERVICE at all. I reachedule for the repairs as well as undercoating which hasn't been done yet. They tell me 2 days for repairs. They give me a loaner car with COURTESY OF PORTAGE FORD plastered all over it...really? Felt like I was driving a clown car. I wait on the 2nd day for a phone call. No phone call.....I call them at 4 o'clock and they tell me they are going to need another day...to CALL CORPORATE ABOUT THE RADIO" What? I just want me vehicle back and shouldn't have to wait 3 days for undercoating and a replacement screen. On the 3rd day, I still didn't get a call. I had to call them again only to be told that I can come pick it up, its done. I went and picked it up. I was told that the wiring harness is on back order and that I should just wait for it. The screen was fixed and suv was undercoated. I drive into the parking lot and put it into reverse and no back up camera. I drive back in and they kinda shrug their shoulders and say they'll have to synch the radio. I questioned why someone hadn't checked the work after doing it to make sure it worked. I got shrugged shoulders and staring at their computer screens. 40 minutes later. I drove out. I did explain to them that this was ridiculas. I got pretty much no reaction. No appologies....no nothing. On the way home I realize they have not reconnected the satelite radio. I will never buy a jeep again. I will never use Portage Ford again. I will tell anyone that will listen not to use Portage Ford. It wasnt just the obvious shoddy service work. It was the total lack of customer service there. More

Amazing Customer Service I was very pleased with the efficiency and professionalism with how they dealt with my car. I would recommend them to anyone for great customer servic I was very pleased with the efficiency and professionalism with how they dealt with my car. I would recommend them to anyone for great customer service in a timley manner. More