Portage Chrysler Dodge Jeep Ram

Efficient and personal service I have used this Ford dealership for a decade. They consistently provide me with excellent service. Recently they changed ownership but, regardless, m I have used this Ford dealership for a decade. They consistently provide me with excellent service. Recently they changed ownership but, regardless, my service experience remains excellent. They are highly recommended. More

Recall work Sevice was very timely and prompt. Very courteous and explained everything in detail. Would recommend to anyone. The work was done in the time that wa Sevice was very timely and prompt. Very courteous and explained everything in detail. Would recommend to anyone. The work was done in the time that was quoted. More

Summer time service We always enjoy working with Mark and Deb who make the service experience quick and painless. Thanks very much for the good service and quality recomm We always enjoy working with Mark and Deb who make the service experience quick and painless. Thanks very much for the good service and quality recommendations. More

Fine and dandy Service center got my vehicle in on time, and completed earlier than proposed. Like any other companies the pricing could always be cheaper, but ended Service center got my vehicle in on time, and completed earlier than proposed. Like any other companies the pricing could always be cheaper, but ended up being less than they initially quoted. All in all I'm satisfied with my experience, and will continue to bring my vehicles there for its service needs. More

unfriendly! After having made most of the deal on-line, I drove 65 miles to this dealership. The test drive length was pushed by the salesman. Overall reception After having made most of the deal on-line, I drove 65 miles to this dealership. The test drive length was pushed by the salesman. Overall reception was not friendly. The car details were false, however after some discussion a compromise was reached. After returning home and reviewing the paperwork, two high price add-ons were added saying their were required by me lender which was not true and with no explanation about the prices of each. I had to return to the dealer to re-sign the paperwork to have these charges removed. I would be careful when dealing with this company. More

New car lease Darrell Frear was awesome to work with. Great customer service and he got me the payment I was looking for. Application and lease contract paperwork w Darrell Frear was awesome to work with. Great customer service and he got me the payment I was looking for. Application and lease contract paperwork was done extremely quick. More

Automobile ride comparison & purchase I arrived to just do a ride comparison between several used vehicles. I wasn't really ready to purchase a specific vehicle. But, after test-driving so I arrived to just do a ride comparison between several used vehicles. I wasn't really ready to purchase a specific vehicle. But, after test-driving some vehicles, I asked the sales manager what his bottom dollar was for one of the test-driven vehicles I liked. He surprisingly came back with a dollar amount that was well under the value of what I researched for that particular vehicle. Very friendly sales staff. Brandon Yeager was straight-up honest in every detail. He was knowledgeable for every question we had. Funny!! But, it was his honesty & integrity that sold us their vehicle. A very pleasant experience More

Personable and Polite The service professionals were very personable and easy to talk to. They were also extremely polite. I was given options with no pressure to pick fr The service professionals were very personable and easy to talk to. They were also extremely polite. I was given options with no pressure to pick from. More

Excellent all-around service I called on my lunch break to set up an appointment soon for an oil change and tire rotation. They happened to have an opening at 4 pm that same day, I called on my lunch break to set up an appointment soon for an oil change and tire rotation. They happened to have an opening at 4 pm that same day, so it worked out perfectly. Friendly staff helped every step of the way. Wait time was reasonable and the price was fair. More

Disorganized disaster Seemed to be little communication between service managers and mechanics, had recall work that needed to be done, they said the parts were vin # speci Seemed to be little communication between service managers and mechanics, had recall work that needed to be done, they said the parts were vin # specific, called me said that the parts were in, I set up an appt. went to get the work done and the parts were lost or used in a different vehicle (how is this possible if they are vin# specific?) Then had to reorder the parts and set up another appt. During all this there was a consistent problem of matching up my name with my vehicle model almost as if when I gave the service manager my name they would just start to guess what make and model of vehicle I had. So I got disgusted and set up an appt. with a different dealership. In the future I will do everything possible to avoid going there again. More