Portage Chrysler Dodge Jeep Ram

Bumper Took new truck in for bumper replacement. They had bumper all painted and ready. Put me into a nice loaner vehicle and called me the next day when don Took new truck in for bumper replacement. They had bumper all painted and ready. Put me into a nice loaner vehicle and called me the next day when done. More

Keeps asking for more money Purchased a used vehicle from this dealership which was a good deal but a few days later recieved a call that they needed more money because they forg Purchased a used vehicle from this dealership which was a good deal but a few days later recieved a call that they needed more money because they forgot to put the tow package on the paperwork. Then a few days after that received another call that they forgot to put the license plate on the paperwork and needed me to drop off more money again. More

Most courteous service ever!! It was close to closing time, but they immediately got my vehicle in even though it was my first time there. Great service department-I will recommend It was close to closing time, but they immediately got my vehicle in even though it was my first time there. Great service department-I will recommend them to all my relatives!! More

price review $15+ is a bit steep to replace a single fuse that I already told them the circuit number, gave them the location of the circuit box and had already re $15+ is a bit steep to replace a single fuse that I already told them the circuit number, gave them the location of the circuit box and had already removed the cover. I just didn't have a needle nose pliers with me. More

Detail cleaning service Always get great service at Portage Ford. Mark Pietrzak, my service associate, was very thorough and friendly. Quick service. Deb, the activity manage Always get great service at Portage Ford. Mark Pietrzak, my service associate, was very thorough and friendly. Quick service. Deb, the activity manager, is always accommodating and provides great customer service. Thanks again for the wonderful experience at your dealership! More

I got the car I wanted, excellent salesperson Dale Meyer. Beautiful pre-owned Cruze! Dale Meyer was spot on getting me the car I wanted . Smooth transaction, no glitches. Friendly staff, immaculate premises. Beautiful pre-owned Cruze! Dale Meyer was spot on getting me the car I wanted . Smooth transaction, no glitches. Friendly staff, immaculate premises. Great experience! More

Professional and knowledgable My sales person was Darrell Frear and he comes highly recommended in my book! No high pressure sales, just knowledgeable information that allowed me My sales person was Darrell Frear and he comes highly recommended in my book! No high pressure sales, just knowledgeable information that allowed me to make the decisions I needed to make. After I purchased the vehicle, he spent a good amount of time helping me to understand my new car and programmed all the electronic programs that needed to be set up for me to drive away being able to use all the perks of the car. More

resources and communication I was a bit disappointed as it took over 2 weeks go get an appointment for review of the issue. Once there nothing was detected. The problem persist I was a bit disappointed as it took over 2 weeks go get an appointment for review of the issue. Once there nothing was detected. The problem persisted so I returned in person and was told a new fob would be ordered and available in a few days. After 1 week I stopped in and seemed I had to start the process over. No one seemed to know the status but I was assured a fob had been ordered. The fob was then on back ordered for another week. One day after it arrived I was contacted for service and the rest of the process went very smooth. More

Servicing They always fix my vehicle fast and very happy to say they do an amazing job! Mark is amazing at communicating with the costumers! I would definitely They always fix my vehicle fast and very happy to say they do an amazing job! Mark is amazing at communicating with the costumers! I would definitely recommend Portage Ford! More

Normal Setting of appointment was easy to set, service of vehicle started at time of appointment! Trust and convenience is key to customer service. Thank Y Setting of appointment was easy to set, service of vehicle started at time of appointment! Trust and convenience is key to customer service. Thank You! More