Portage Chrysler Dodge Jeep Ram

Prompt, friendly and professional We were kept in the loop on our recent repairs and felt like our best interests were important. The service was done on time and at a fair price. We were kept in the loop on our recent repairs and felt like our best interests were important. The service was done on time and at a fair price. More

Service department Quick friendly helpful. I would go back and recommend this service department. The whole process was great from start to finish. Their an amazing pla Quick friendly helpful. I would go back and recommend this service department. The whole process was great from start to finish. Their an amazing place to take your car!! More

$60 CAR OIL CHANGE. $15 extra for synthetic . First time I ever paid 60 for just an oil change. Seems prices are always all over the map.. sorry but not again. $15 extra for synthetic . First time I ever paid 60 for just an oil change. Seems prices are always all over the map.. sorry but not again. More

pleasant and professional Brandon knew his stuff and was such a polite young man, it was a pleasure working with him. Everyone there was friendly and seemed to enjoy their job Brandon knew his stuff and was such a polite young man, it was a pleasure working with him. Everyone there was friendly and seemed to enjoy their job which was refreshing! More

Underwhelming customer service experience The cashier is great and very customer service oriented. The rest of the experience is frustrating. Took nearly 3 hours for an oil change and tire rot The cashier is great and very customer service oriented. The rest of the experience is frustrating. Took nearly 3 hours for an oil change and tire rotation. Paperwork wasn't ready at pickup, then it was a hassle to correct the coupon sent by the dealership so the bill was $40 more than it should have been. Then steering wheel was dirty when i got in. More

Overall experience was very good. The only complaint is that the car was only supposed to be there for 2 1/2 hours or possibly 3 1/2 hours. 8 hours later I called to see what was going The only complaint is that the car was only supposed to be there for 2 1/2 hours or possibly 3 1/2 hours. 8 hours later I called to see what was going on with my car and they told me then, that they were waiting for bolts and they wouldn’t be there until the next morning. This upset me do to I had plans for my car the next day and had to make other arrangements for my transportation. I should have been called! More

Salesman was awesome! Brandon was my salesman. He was awesome! He is a very caring person who wants to make you happy and treats you with respect. He has excellent custo Brandon was my salesman. He was awesome! He is a very caring person who wants to make you happy and treats you with respect. He has excellent customer service skills and is very personable. Make sure you see Brandon when you go to Portage Ford! More

Purchasing a used vehicle I have to say the two most important things to me that made me make my final decision to purchase a used vehicle was #1 their no pressure salesmanship I have to say the two most important things to me that made me make my final decision to purchase a used vehicle was #1 their no pressure salesmanship and #2 the ability to test drive the vehicle to my trusted mechanic. I would not hesitate to purchase a vehicle there again. As a matter of fact this will be the first place I will check when I want another vehicle. More

Recall Service Got the service done hours before scheduled. Dropped truck off the night before for two recall notices. Truck was done before my appt was even schedul Got the service done hours before scheduled. Dropped truck off the night before for two recall notices. Truck was done before my appt was even scheduled. Thank you. More

Poor communication Kept my vehicle all week, didnt look until day 3, and wasn't scheduled Friday had I not complained. I had to call for updates each day. Kept my vehicle all week, didnt look until day 3, and wasn't scheduled Friday had I not complained. I had to call for updates each day. More