Portage Chrysler Dodge Jeep Ram

Great buying experience And I would not hesitate to go back there again by another vehicle. Everybody was super helpful and knew what they were doing. A rarity these days. And I would not hesitate to go back there again by another vehicle. Everybody was super helpful and knew what they were doing. A rarity these days. More

Great customer service at the service center They have always been very helpful and great to work with at the service center. I would recommend going for any of your service needs. They have always been very helpful and great to work with at the service center. I would recommend going for any of your service needs. More

Very good customer skills, easy going Helpful, easy to talk to and very good with there pricing and willing to come your way to a new vehicle. Krisha was very helpful with all the paperwor Helpful, easy to talk to and very good with there pricing and willing to come your way to a new vehicle. Krisha was very helpful with all the paperwork and made it very easy. More

Lacking in accuracy Oil change and tire rotation service: when I received the report on my vehicle the handwritten notes for tire pressure stated 36 psi. This was imme Oil change and tire rotation service: when I received the report on my vehicle the handwritten notes for tire pressure stated 36 psi. This was immediately odd to me, as the truck has always read 50 psi. The tech was called out to the receiving area to take another measurement. Resule was the actual pressure was 50 psi. I was informed the tech likely is so used to writing 36 psi that he simply wrote the same out of habit. This calls to question as to whether it was checked in the first place. Moreover, it makes the integrity of the entire report questionable. I subsequently the price of the service, which was substantially lower than my prior service at the same location, when I paid for full synthetic. At the time of that service, I was advised the moco recommends full synthetic for my ecoboost, which I approved of, as I use full synthetic in all my engines. Instead, I received a sythetic blend. I receieved the fluid I paid for, but I did not spot the difference on the pre service paperwork, nor was I asked of my preference. My general assumption is that prior history should play some role in the pre service interview. 10 miles from the dealership, I discovered my lug lock was placed arbitrarily in the center console. I had left it glove bix, wrapped in a way to prevent it from rattling around. The wrapping was nowhere to be found. Arriving at my home, I opened the hood to discover fluids were spilled around the fill bung. I keep my motors clean and free of fluids at all times. My general expectation is my prooerty would be treated with the same reasonable care that I would apply. My expectations were not met. I am tooled to complete my own maintenance service. I have taken this new truck to the dealership for service with the expectation they will identify and inform me of any potential issues that need addressing. I have a recall service scheduled with this dealership in the near future. Once completed, I believe I will be handling the service myself, else seeking other providers. More

Was a good experience Friendly staff and oil change appointment was done in a timely manner. I was told what was done and I left knowing I will be back again Friendly staff and oil change appointment was done in a timely manner. I was told what was done and I left knowing I will be back again More

It was pretty good Veh.seems to be in good condition. Brandon is a good salesman he had to wash the veh. Himself!☺ And ordered a new rear wiper that was broken. We DID N Veh.seems to be in good condition. Brandon is a good salesman he had to wash the veh. Himself!☺ And ordered a new rear wiper that was broken. We DID NOT appreciate all the add ons in the contract! More

Service Department When your car breaks down on the side of the interstate, you’re forced to take pot luck for service. I couldn’t have been more lucky. You had me bac When your car breaks down on the side of the interstate, you’re forced to take pot luck for service. I couldn’t have been more lucky. You had me back on the road again in four hours and I was kept informed of the progress during my wait. Thank you for rescuing me! More

Awesome!! They helped me in a pinch and I am so grateful. Outstanding service, very helpful and patient. I will be back in the future. 10 Stars They helped me in a pinch and I am so grateful. Outstanding service, very helpful and patient. I will be back in the future. 10 Stars More

Great Staff, Lowest Prices We had been to several dealers and have gotten several different quotes on the exact same vehicle before we went to Portage Ford CDRJ. We had been doi We had been to several dealers and have gotten several different quotes on the exact same vehicle before we went to Portage Ford CDRJ. We had been doing our research for weeks and decided to make the trip out. Not only were we offered the best price by far at Portage Ford CDRJ, they were the most transparent with their prices and fees. We were very pleased with the staff who seems to be very helpful. They really worked with us to make sure we were happy with our purchase. I would definitely recommend this dealership to family and friends. More

Recall seat mechanism I made an appointment based on a FordPass recall notification. They were able to complete in less than a week. Service was quick without any surpri I made an appointment based on a FordPass recall notification. They were able to complete in less than a week. Service was quick without any surprises. More