Portage Chrysler Dodge Jeep Ram

Shop employees the best Mark and Shannon are the best shop employees at being extremely helpful in customer service and go out of their way to make sure the appointment fits Mark and Shannon are the best shop employees at being extremely helpful in customer service and go out of their way to make sure the appointment fits your schedule, parts are available and take care of your needs outside of the shop, I know I can call on them to take care of any shop problem and it will get done quickly. More

Terrible customer service Terrible customer service, waited for almost an hour to be helped. Salesman wasn't well informed with what he was selling. Only stayed because the car Terrible customer service, waited for almost an hour to be helped. Salesman wasn't well informed with what he was selling. Only stayed because the car was a good deal, but was tempted to walk out many times. More

They know their stuff! Shannon is first rate greeting me by name, takes time to really listen to an old woman, haha Crew fixes what's broke and makes suggestions for futur Shannon is first rate greeting me by name, takes time to really listen to an old woman, haha Crew fixes what's broke and makes suggestions for future visits, knowing I'm on a budget they let me know what HAS to be done and what can wait a bit! They have replaced key fob batteries, burnt out tail lights and oil changes as if it was the most important thing to take care of right now. No trying to sell me something I don't need or can't afford! They are my crew! More

Good job Everything was good . Went smooth . No issues was done when was promised. Would not hesitate to use the service again . Keep up the good work . Everything was good . Went smooth . No issues was done when was promised. Would not hesitate to use the service again . Keep up the good work . More

Husband had his escape in for tires He stated it took him longer than he thought it would. Appointment was at 8am and did not leave there until about 11:45. Every thing else was good it He stated it took him longer than he thought it would. Appointment was at 8am and did not leave there until about 11:45. Every thing else was good it was just the time More

going the extra mile Had a new set of tires put on my jeep and an alignment done. I had purchased new windshield wipers and had them on the front passenger seat. The guy Had a new set of tires put on my jeep and an alignment done. I had purchased new windshield wipers and had them on the front passenger seat. The guys put them on for me; That's why I continue to go back as they do the extra little things for customers. More

Fast and Curtious Had appointment at 11:15 and was in on time, they made sure I knew what they were going to do and the cost upfront. Very satisfied. Had appointment at 11:15 and was in on time, they made sure I knew what they were going to do and the cost upfront. Very satisfied. More

Disappointed in the Jeep advertising Advertising claimed 0% financing for 72 months when I ordered the vehicle and picked it up before the promotion ended and I was told that I couldn’t r Advertising claimed 0% financing for 72 months when I ordered the vehicle and picked it up before the promotion ended and I was told that I couldn’t receive it because there were no rebates to offset the financing. I did not receive any rebates or 0% financing. I don’t think this was the dealers fault but I am very disappointed in that. More

Good service like all the service visits the staff was friendly, and profesional. The Portage Ford service department has always been top notch and performe in a t like all the service visits the staff was friendly, and profesional. The Portage Ford service department has always been top notch and performe in a timely manner. More

Great experience I've been to 3 dealerships looking at vehicles. First one was when I bought my car, that dealership didn't have nearly as nice of people. The 2nd one I've been to 3 dealerships looking at vehicles. First one was when I bought my car, that dealership didn't have nearly as nice of people. The 2nd one they didn't value my car at a decent price when I was looking at trading in, and finally the 3rd which was Portage Ford, everyone there was very nice, they helped me pick out the perfect vehicle, and they were very helpful showing me everything about it. (Sadly they didn't have the code for the door, but everything else was fantastic) More