Portage Chrysler Dodge Jeep Ram

Fast and Curtious Had appointment at 11:15 and was in on time, they made sure I knew what they were going to do and the cost upfront. Very satisfied. Had appointment at 11:15 and was in on time, they made sure I knew what they were going to do and the cost upfront. Very satisfied. More

Disappointed in the Jeep advertising Advertising claimed 0% financing for 72 months when I ordered the vehicle and picked it up before the promotion ended and I was told that I couldn’t r Advertising claimed 0% financing for 72 months when I ordered the vehicle and picked it up before the promotion ended and I was told that I couldn’t receive it because there were no rebates to offset the financing. I did not receive any rebates or 0% financing. I don’t think this was the dealers fault but I am very disappointed in that. More

Good service like all the service visits the staff was friendly, and profesional. The Portage Ford service department has always been top notch and performe in a t like all the service visits the staff was friendly, and profesional. The Portage Ford service department has always been top notch and performe in a timely manner. More

Great experience I've been to 3 dealerships looking at vehicles. First one was when I bought my car, that dealership didn't have nearly as nice of people. The 2nd one I've been to 3 dealerships looking at vehicles. First one was when I bought my car, that dealership didn't have nearly as nice of people. The 2nd one they didn't value my car at a decent price when I was looking at trading in, and finally the 3rd which was Portage Ford, everyone there was very nice, they helped me pick out the perfect vehicle, and they were very helpful showing me everything about it. (Sadly they didn't have the code for the door, but everything else was fantastic) More

Great buying experience And I would not hesitate to go back there again by another vehicle. Everybody was super helpful and knew what they were doing. A rarity these days. And I would not hesitate to go back there again by another vehicle. Everybody was super helpful and knew what they were doing. A rarity these days. More

Great customer service at the service center They have always been very helpful and great to work with at the service center. I would recommend going for any of your service needs. They have always been very helpful and great to work with at the service center. I would recommend going for any of your service needs. More

Very good customer skills, easy going Helpful, easy to talk to and very good with there pricing and willing to come your way to a new vehicle. Krisha was very helpful with all the paperwor Helpful, easy to talk to and very good with there pricing and willing to come your way to a new vehicle. Krisha was very helpful with all the paperwork and made it very easy. More

Lacking in accuracy Oil change and tire rotation service: when I received the report on my vehicle the handwritten notes for tire pressure stated 36 psi. This was imme Oil change and tire rotation service: when I received the report on my vehicle the handwritten notes for tire pressure stated 36 psi. This was immediately odd to me, as the truck has always read 50 psi. The tech was called out to the receiving area to take another measurement. Resule was the actual pressure was 50 psi. I was informed the tech likely is so used to writing 36 psi that he simply wrote the same out of habit. This calls to question as to whether it was checked in the first place. Moreover, it makes the integrity of the entire report questionable. I subsequently the price of the service, which was substantially lower than my prior service at the same location, when I paid for full synthetic. At the time of that service, I was advised the moco recommends full synthetic for my ecoboost, which I approved of, as I use full synthetic in all my engines. Instead, I received a sythetic blend. I receieved the fluid I paid for, but I did not spot the difference on the pre service paperwork, nor was I asked of my preference. My general assumption is that prior history should play some role in the pre service interview. 10 miles from the dealership, I discovered my lug lock was placed arbitrarily in the center console. I had left it glove bix, wrapped in a way to prevent it from rattling around. The wrapping was nowhere to be found. Arriving at my home, I opened the hood to discover fluids were spilled around the fill bung. I keep my motors clean and free of fluids at all times. My general expectation is my prooerty would be treated with the same reasonable care that I would apply. My expectations were not met. I am tooled to complete my own maintenance service. I have taken this new truck to the dealership for service with the expectation they will identify and inform me of any potential issues that need addressing. I have a recall service scheduled with this dealership in the near future. Once completed, I believe I will be handling the service myself, else seeking other providers. More

Was a good experience Friendly staff and oil change appointment was done in a timely manner. I was told what was done and I left knowing I will be back again Friendly staff and oil change appointment was done in a timely manner. I was told what was done and I left knowing I will be back again More

It was pretty good Veh.seems to be in good condition. Brandon is a good salesman he had to wash the veh. Himself!☺ And ordered a new rear wiper that was broken. We DID N Veh.seems to be in good condition. Brandon is a good salesman he had to wash the veh. Himself!☺ And ordered a new rear wiper that was broken. We DID NOT appreciate all the add ons in the contract! More