Portage Chrysler Dodge Jeep Ram
Portage, WI
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was overcharged for a typical, necessary service, and then they doubled my charges by adding a service that didn't need to be done because they had unknowingly already fixed the issue with the service I then they doubled my charges by adding a service that didn't need to be done because they had unknowingly already fixed the issue with the service I needed and charged me to keep looking for more issues. Basically, they did what they could to take as much of my money as possible. More
Our sales person was great. He gave a complete overview of a couple of cars. We weren’t sure what we were looking for but due to his vast knowledge we chose a great car. Thank you of a couple of cars. We weren’t sure what we were looking for but due to his vast knowledge we chose a great car. Thank you More
Personable and efficient. I don’t remember names of people. Service person was good and checkout person also. I don’t have anything else to say. people. Service person was good and checkout person also. I don’t have anything else to say. More
I bought my 2020 Jeep Grand Cherokee from Spencer Smith and I felt that he not only listened to me concerning what I needed for my trade in but also went to his manager and followed up witarrive at a deal. and I felt that he not only listened to me concerning what I needed for my trade in but also went to his manager and followed up witarrive at a deal. I did have an issue with the automatic shut off but I mostly worked with Dave in your service department and the problem was finally solved. I would recommend your dealership in a heartbeat. I also talked to John Helmand about signing some forms and getting a refund on the payoff of my old vehicle.Jeff Morton/Baraboo Floral,Inc. More
Everything went well with the service that was under warranty. I was able to get a loaner vehicle which was a great help. They completed the job in a timely manner. warranty. I was able to get a loaner vehicle which was a great help. They completed the job in a timely manner. More
Great and friendly service people. The people in the service department were great about keeping me updated on the progress of repairs on my truck. Also they had a nice new loaner car available over the service department were great about keeping me updated on the progress of repairs on my truck. Also they had a nice new loaner car available over the weekend. More
The service department is a friendly place. Christian, the manager was very helpful. And John was very kind.. Would not recommend buying a vehicle from their shady sales reps but I would recommend going t the manager was very helpful. And John was very kind.. Would not recommend buying a vehicle from their shady sales reps but I would recommend going to their service department. More
Told half of an hour to diagnose problem there two hours Finding out from friends they won't stand behind their work. Friend paying thousands of dollars still no heat in another his brand new vehicle has bee Finding out from friends they won't stand behind their work. Friend paying thousands of dollars still no heat in another his brand new vehicle has been there three months they still don't know while it will start. More
Bad customer service This is the worst service I have had. I usually go to my dealer but for the sake of time I went closer to.my home. Check in was fine my oil got change This is the worst service I have had. I usually go to my dealer but for the sake of time I went closer to.my home. Check in was fine my oil got changed but I was quoted 55.95 and at the end I paid 101 dollars. I have changed my own oil for cheaper then 55 dollars but I dont have to tools a this point in time. Then to tell me.it was going to be more she came in and said you have to be careful with those Volkswegans they will get you in a snooty voice. More
Oil change and tire rotation It took about 2 hours to complete the oil change and rotation. The service writer said that a check of my battery and other general service checks wou It took about 2 hours to complete the oil change and rotation. The service writer said that a check of my battery and other general service checks would be done as well but there was no indication on my paperwork that these were done. More