Port Orchard Ford

They were very helpful and answered all of my concerns. And one if the men synchronized my iPhone with my car. And one if the men synchronized my iPhone with my car. More

Quick in and out for a oil change. Nice clean lobby with friendly people there. Nice clean lobby with friendly people there. More

Have been doing business with Bay Ford for many years, since about 1990. PO Ford has been good to work with since about 1990. PO Ford has been good to work with More

The service department is exceptional. .Check my separate review for the sales department .If you buy a Ford ,a good service department is important .My previous Ford spent most of its lif .Check my separate review for the sales department .If you buy a Ford ,a good service department is important .My previous Ford spent most of its life driving through Western Washington in search of a service department that would do warranty work .Finally got the last recall done at Port Orchard Ford. Sold that Ford then ordered a Maverick from Port Orchard Ford to show my appreciation for their service department. More

I've had good experiences with both sales and service departments since 2020. I would definitely recommend Port Orchard Ford to others. departments since 2020. I would definitely recommend Port Orchard Ford to others. More

I like this Hometown Ford Dealer- They are great on customer service and always there to help you with your repairs on the truck. customer service and always there to help you with your repairs on the truck. More

Went in for an oil change & tire rotation. There was a lug nut problem that Ariane explained fully and worked hard to find the parts needed and to set up another appointment quickly to take ca There was a lug nut problem that Ariane explained fully and worked hard to find the parts needed and to set up another appointment quickly to take care of the matter. Ariane is always very friendly and extremely helpful. We have been happy with Bruce Titus Port Orchard Ford from purchasing a new vehicle to have multiple vehicles serviced. More

Salesperson was professional and courteous. Keanu took the extra time to answer all out questions, and is extremely knowledgeable about the truck we wanted. Keanu took the extra time to answer all out questions, and is extremely knowledgeable about the truck we wanted. More

It has always been great and I will always come back and tell everyone to go to Port Orchard Ford cause they are the best. Thank you. tell everyone to go to Port Orchard Ford cause they are the best. Thank you. More

My wife found a truck (2022 F350) at Port Orchard Ford that listed as used with 55 miles on it for just a little less than $78,000. She then texted Sabrina Sikes. My wife was told that the truck was at t that listed as used with 55 miles on it for just a little less than $78,000. She then texted Sabrina Sikes. My wife was told that the truck was at their sister dealership in Shelton. Sabrina said they (Port Orchard Ford) would have the truck delivered to Port Orchard tomorrow (January 14th) and we made an appointment for noon to buy the truck. Sabrina did not say there was a possibility that the truck would be sold prior to our appointment. If she had said that, we would not have made the appointment. We live in Edmonds and the fastest and most direct route to Port Orchard Ford is the state ferry. We took the 8:50 ferry (due to traffic concerns) from Edmonds. The ferry system was down to one smaller boat instead of two due to damage to one of the boats. We arrived in Kingston at approximately 9:20 and started driving to Port Orchard. At approximately 9:51 my wife received a call from 360-529-3605. My wife let the call go to voicemail as she did not recognize the number. She then received a text message that read: "Hello Cheri, This is Patrick Johnson Sales Manager with Port Orchard Ford. Just a heads up the 2022 F-350 you were interested in did sell. We do have a couple more that are available". (The text did not say when or where the truck was sold). We saved the text message. We called Patrick back and he was somewhat apologetic and he said he knew we were coming from a distance and he tried to give us a heads up to cancel. He then said the closest he could offer us on another truck was a 2021 F350 with 20,000 miles for $74,000. I told him no thanks and we would never deal with his dealership again. We are out $43.85 in ferry fees, fuel and a full half day of our time. I would not recommend this dealership to anyone. More