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Port Orchard Ford

Port Orchard, WA

Overview
Reviews
Vehicles
4.5
323 Reviews
Call Dealership (360) 876-3000
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1215 E Bay St.

Port Orchard, WA

98366

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Showing 323 reviews

May 08, 2023

Great staff to work with. Easy to get answers . Enjoyed working with home town people. I will continue to do business there in the future. More

by Cougsrus8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
May 09, 2023 -

Port Orchard Ford responded

Thank you so much for choosing Port Orchard Ford for the service on your Ford F-150. We’re excited to hear that you had such a great experience with Ariane Adams, your Service Advisor and our great team. We are here to help our clients every step of the way and we're so happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

April 20, 2023

Tony and Rubin made the purchase of my. Maverick a pleasure. Erin was also very helpful. More

by alkane
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony, Rubin, Erin
Report | Print
Apr 20, 2023 -

Port Orchard Ford responded

Hello, thank you for your fantastic review and for choosing Port Orchard Ford! We’re so very happy to hear that you had a great experience working with Tony Rodriguez, Ruben Ojeda and Erin Yoo in Finance. We hope you love your new 2023 Ford Maverick! We look forward to seeing you again soon. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you and drive safe - Sara (in customer service)

April 20, 2023

Tony, Ruben and Erin were all very helpful in the ordering and purchasing experience. I appreciate the ride home snd back for multi-hour ceramic application. More

by alkane
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TONY, RUBEN, ERIN
Report | Print
Apr 21, 2023 -

Port Orchard Ford responded

Hi, thank you for taking the time to provide our Port Orchard Ford Store your fabulous feedback. We are excited to know that working with Tony Rodriguez, Ruben Ojdea and Erin Yoo was hassle free, and seamless. We are so excited about the order of your brand new 2023 Ford Maverick! We are very thankful to have earned such great customers. Thank you and drive safe - Sara (in customer service)

April 13, 2023

Since I am recovering from a broken hip, I took advantage of the pickup and delivery service when to was time for oil change on my Explorer. The service was simply perfect. More

by donbarnett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
Apr 13, 2023 -

Port Orchard Ford responded

Hi Don, thank you for the incredible five star review. Our team at Port Orchard Ford is so happy to know that our mobile service was efficient and convenient for you and the service needed on your Ford Explorer. We cannot wait to for your next visit. Thank you - Sara (in customer service)

March 23, 2023

They were very helpful and answered all of my concerns. And one if the men synchronized my iPhone with my car. More

by Hillyacres1938
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alisha
Report | Print
Mar 24, 2023 -

Port Orchard Ford responded

HI Hillary, thank you so much for choosing Port Orchard Ford for the service on your Ford Escape. We’re ovejoyed to hear that you had such a great experience with Ariane Adams, your Service Advisor. We cannot wait to see you again for your next visit. Thanks again and drive safe! - Sara (in customer service)

March 13, 2023

Quick in and out for a oil change. Nice clean lobby with friendly people there. More

by mi3032662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
Mar 13, 2023 -

Port Orchard Ford responded

Hello, thank you for the amazing five star review and for choosing Port Orchard Ford for the oil change on your Ford C-Max Hyrbrid. We are thrilled to know that working with Jacob Everhart, your Service Advisor and our clean lobby was just what you needed. We hope to see you again soon for another great visit. - Sara (in customer service)

March 04, 2023

Have been doing business with Bay Ford for many years, since about 1990. PO Ford has been good to work with More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH in service
Report | Print
Mar 06, 2023 -

Port Orchard Ford responded

Hello Linda, thank you for the amazing five star review. We at Port Orchard Ford appreciate you not only for your fantastic feedback, though also for your continued efforts in being one of our great valued customers. We cannot wait to see you again for another fabulous experience. Thank you - Sara (in customer service)

February 18, 2023

The service department is exceptional. .Check my separate review for the sales department .If you buy a Ford ,a good service department is important .My previous Ford spent most of its lif More

by Norm
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
Feb 20, 2023 -

Port Orchard Ford responded

Hello Norm, thank you for taking the time to provide our Port Orchard Ford Store your outstanding feedback. We are beyond thrilled to know that working with our Service Team was transparent, hassle free, and seamless. We cannot wait to see you again for your next oil change in our Service Department. We are very thankful to have earned such great customers. Thank you and drive safe - Sara (in customer service)

February 15, 2023

I've had good experiences with both sales and service departments since 2020. I would definitely recommend Port Orchard Ford to others. More

by ssdan1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
Feb 16, 2023 -

Port Orchard Ford responded

Hello, thank you for the amazing five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We look forward to our next opportunity to provide you another friendly and hassle free experience. Thank you - Sara (in customer service)

January 31, 2023

Went in for an oil change & tire rotation. There was a lug nut problem that Ariane explained fully and worked hard to find the parts needed and to set up another appointment quickly to take ca More

by tdw55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariane Adams
Report | Print
Feb 02, 2023 -

Port Orchard Ford responded

Hello, thank you for the amazing five star review and for choosing Port Orchard Ford for the service on your Ford Escape. We are so happy to hear that working with Ariane Adams, your Service Advisor was just what you needed. A great experience from the very first visit. We hope to see you again soon. Thank you and drive safe - Sara (in customer service)

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