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Port Orchard Ford

Port Orchard, WA

Overview
Reviews
Vehicles
4.5
326 Reviews
Call Dealership (360) 876-3000
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1215 E Bay St.

Port Orchard, WA

98366

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Showing 326 reviews

May 31, 2023

Port Orchard Ford is tops with us! They always go the extra mile to ensure customers are taken care of. Our family has purchased 8 or 9 vehicles at this dealership and the service has More

by Johnrobiscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
May 08, 2023

You are all very helpful and do the best job I have ever had. Thank you all. More

by cdmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Everhart, Shane Wood
Report | Print
May 08, 2023 -

Port Orchard Ford responded

Hello,, thank you for the incredible five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our amazing valued customers. We cannot wait for our next opportunity to provide you another amazing visit with our team. Thank you and drive safe - Sara (in customer service)

May 08, 2023

Very friendly Check in personal easy to communicate with and very prompt service work. I certainly would recommend this dealership to others More

by Wbrice7702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
May 08, 2023 -

Port Orchard Ford responded

Hello, thank you for the glowing five star review and for choosing Port Orchard Ford! We so excited to know that our team impressed you from the very start. We hope to see you again soon for another great visit. Thank you - Sara (in customer service)

May 08, 2023

Great staff to work with. Easy to get answers . Enjoyed working with home town people. I will continue to do business there in the future. More

by Cougsrus8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
May 09, 2023 -

Port Orchard Ford responded

Thank you so much for choosing Port Orchard Ford for the service on your Ford F-150. We’re excited to hear that you had such a great experience with Ariane Adams, your Service Advisor and our great team. We are here to help our clients every step of the way and we're so happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

April 20, 2023

Tony, Ruben and Erin were all very helpful in the ordering and purchasing experience. I appreciate the ride home snd back for multi-hour ceramic application. More

by alkane
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TONY, RUBEN, ERIN
Report | Print
Apr 21, 2023 -

Port Orchard Ford responded

Hi, thank you for taking the time to provide our Port Orchard Ford Store your fabulous feedback. We are excited to know that working with Tony Rodriguez, Ruben Ojdea and Erin Yoo was hassle free, and seamless. We are so excited about the order of your brand new 2023 Ford Maverick! We are very thankful to have earned such great customers. Thank you and drive safe - Sara (in customer service)

April 20, 2023

Tony and Rubin made the purchase of my. Maverick a pleasure. Erin was also very helpful. More

by alkane
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony, Rubin, Erin
Report | Print
Apr 20, 2023 -

Port Orchard Ford responded

Hello, thank you for your fantastic review and for choosing Port Orchard Ford! We’re so very happy to hear that you had a great experience working with Tony Rodriguez, Ruben Ojeda and Erin Yoo in Finance. We hope you love your new 2023 Ford Maverick! We look forward to seeing you again soon. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you and drive safe - Sara (in customer service)

April 13, 2023

Since I am recovering from a broken hip, I took advantage of the pickup and delivery service when to was time for oil change on my Explorer. The service was simply perfect. More

by donbarnett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
Apr 13, 2023 -

Port Orchard Ford responded

Hi Don, thank you for the incredible five star review. Our team at Port Orchard Ford is so happy to know that our mobile service was efficient and convenient for you and the service needed on your Ford Explorer. We cannot wait to for your next visit. Thank you - Sara (in customer service)

March 23, 2023

They were very helpful and answered all of my concerns. And one if the men synchronized my iPhone with my car. More

by Hillyacres1938
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alisha
Report | Print
Mar 24, 2023 -

Port Orchard Ford responded

HI Hillary, thank you so much for choosing Port Orchard Ford for the service on your Ford Escape. We’re ovejoyed to hear that you had such a great experience with Ariane Adams, your Service Advisor. We cannot wait to see you again for your next visit. Thanks again and drive safe! - Sara (in customer service)

March 13, 2023

Quick in and out for a oil change. Nice clean lobby with friendly people there. More

by mi3032662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
Mar 13, 2023 -

Port Orchard Ford responded

Hello, thank you for the amazing five star review and for choosing Port Orchard Ford for the oil change on your Ford C-Max Hyrbrid. We are thrilled to know that working with Jacob Everhart, your Service Advisor and our clean lobby was just what you needed. We hope to see you again soon for another great visit. - Sara (in customer service)

March 04, 2023

Have been doing business with Bay Ford for many years, since about 1990. PO Ford has been good to work with More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH in service
Report | Print
Mar 06, 2023 -

Port Orchard Ford responded

Hello Linda, thank you for the amazing five star review. We at Port Orchard Ford appreciate you not only for your fantastic feedback, though also for your continued efforts in being one of our great valued customers. We cannot wait to see you again for another fabulous experience. Thank you - Sara (in customer service)

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