
Port Orchard Ford
Port Orchard, WA
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Hope I got a good deal on used truck. Treated very nice until sale took place. Needed to leave for insurance and bank. Traffic horrible due to wreck got back to dealership and truck is no Treated very nice until sale took place. Needed to leave for insurance and bank. Traffic horrible due to wreck got back to dealership and truck is not ready, getting brakes. Didn't want to drive loaner after reading I was responsible for gas if I drove over 50 miles...just home and back over 60. Then I questioned using my insurance with $1,000 deductible, I drove my trade in rather than loaner. Dealership should have called me when they knew truck not ready. I even called them to say I was stuck in traffic.. should have told me to turn around...wasted hours. More
Marshal from sales was super easy to work with. And the whole’s experience was much easier than I would have ever expected. Excellent service!! And the whole’s experience was much easier than I would have ever expected. Excellent service!! More
Marshall was great to work with! When dealerships say no pressure, Marshall is a prime example of just what that means. Me and my wife were comfortable during the whole process which When dealerships say no pressure, Marshall is a prime example of just what that means. Me and my wife were comfortable during the whole process which at a dealership can be hard to accomplish given the stigma and unfortunate practices adopted by some dealerships that try to persuade you to buy a car you are not completely interested in. During the negotiations of the purchase he didn't scoff at what we were offering or grudgingly drag his feet to the finance manager for approval. In the end I didn't feel cheated and a huge part of that was the way Marshall presented himself in a professional manner. I would highly recommend him if you are looking to buy! More
Ty was very professional, friendly and no-pressure, which I greatly appreciate. I just wish he had spent a little more time getting the Ford Pass app up and working and acquainting me with the dashboard opt I greatly appreciate. I just wish he had spent a little more time getting the Ford Pass app up and working and acquainting me with the dashboard options before I left the dealer. More
Excellent service! ! They worked with us on an increased trade in allowances on our 2 vehicles we traded in, making the new vehicle purchase possibly. ! They worked with us on an increased trade in allowances on our 2 vehicles we traded in, making the new vehicle purchase possibly. More