Port Orchard Ford
Port Orchard, WA
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The Bruce Titus Port Orchard Ford team were pivotal in helping me navigate the new vehicle build process for my new 2024 Ford Ranger XLT. I initially had some reservations about the delivery timeframe, a helping me navigate the new vehicle build process for my new 2024 Ford Ranger XLT. I initially had some reservations about the delivery timeframe, and the staff was able to alleviate my fears. Marshall Bevins walked me through all the new build features and options, ensuring that I would receive the exact vehicle I wanted. I was given an estimated delivery time between 3-4 months, and my vehicle arrived just short of 3 months, which was perfect. I appreciated the build update emails that I received from Ford, which were always followed up by the Port Orchard Ford team. Overall, communications about my new vehicle were excellent. Upon delivery, a comprehensive post-delivery inspection (PDI) was performed on my vehicle. My vehicle was washed, cleaned, and filled with gas. Mike Allen walked me through the various new features for the tech inside my vehicle, which was a blessing. I attribute my overall overwhelmingly positive satisfaction for this purchase to the professionalism and quality of the Ford build team and for the outstanding support and communication provided by Marshall and Mike from the Port Orchard Sales team. To say the least, I am extremely satisfied. More
Ty is great! Really listens and provides clear, concise responses and keeps me updated on all ordered vans. Really listens and provides clear, concise responses and keeps me updated on all ordered vans. More
My children, spouse and I have purchased four vehicles from the Port Orchard Ford Dealership over the years. Each time we were provided excellent gold standard customer service from the sales department, from the Port Orchard Ford Dealership over the years. Each time we were provided excellent gold standard customer service from the sales department, including sales staff and their general sales manager, and their finance department. Special thanks goes to Mike Allen, Monty Montemayor and Erin Yoo for our most recent purchase. I know we can count on our Port Orchard Ford Dealership when purchasing a vehicle as well as its maintenance. More
Josh is always amazing and this time I had the mobile guys come out and they were awesome!! So thorough and informative. I still prefer working with Josh but this was a very impressive service! guys come out and they were awesome!! So thorough and informative. I still prefer working with Josh but this was a very impressive service! More
I have purchased I think 4 vehicles from here and always had great experience. I also always maintain my truck with the service center and that's where things seem to be slipping. Even after letting my a had great experience. I also always maintain my truck with the service center and that's where things seem to be slipping. Even after letting my advisor know of previous little issues such as oil dripping on driveway when I get home I ran into the exact same problem again. If a simple oil change has such a lack of attention to detail not sure I want to keep using the service. More