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Port Orchard Ford

Port Orchard, WA

4.5
323 Reviews

1215 E Bay St.

Port Orchard, WA

98366

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Showing 323 reviews

April 07, 2021

Awesome Guys!! The sales manager and the entire team were there and available for us the whole time! Financing was a breeze!! Helpful, bright, and cheerful young lady with our paperwork etc... THANKS More

by Wes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rueben
Apr 08, 2021 -

Port Orchard Ford responded

Hi Wes, thank you for taking the time to let us know of your great experience. We at Port Orchard Ford are so happy to know that your visit working with Sales and Finance Team was transparent, quick and easy. We hope you love your vehicle, and we look forward to setting up your first oil change appointment for our Service Department. Thank you for using our Express Store on our website. Thank you - Sara (in customer service)

April 05, 2021

Excellent customer service. Erynn with Financing is very efficient, got us the best deal possible. Tony was our saleman he is absolutely one of the best sales man we have ever encountered. More

by jkrosser19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Erynn
Apr 05, 2021 -

Port Orchard Ford responded

Hi, thank you for taking the time to let our Port Orchard Ford Store know that you had a superb experience. We love knowing that your experience buying your 2021 Ford Escape was quick, easy and transparent! We look forward to your next visit, and supplying you another outstanding visit. Thank you! - Sara (in customer service)

March 30, 2021

My experience at Port Orchard Ford and Josh was 5 Star. I purchased my Mustang GT there in 2009 and would not go anywhere for my services. Josh was available for my with any questions and concerns. They se More

by scarletto02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh my service advisor
Mar 30, 2021 -

Port Orchard Ford responded

Hi Scarlett, thank you for taking the time to leave us your amazing review. We really appreciate you taking the time to give us some feedback on your recent oil change on your Ford Mustang. Our team at Port Orchard Ford is happy to hear that you were impressed with Josh Rutschman, your Service Advisor and the services you received.. We’re looking forward to seeing you again soon for your next oil change. - Sara (in customer service)

March 29, 2021

Warde provided me with excellent customer service 2/22/2021 through 2/23/2021. Warde informed early and often enough concerning the extent of the repairs required to the brakes etc. Warde arranged fo More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warde Eckert
Mar 30, 2021 -

Port Orchard Ford responded

Thank you so much for choosing Port Orchard Ford for the service needed on your vehicle. We’re excited to hear that you had such a great experience with our service team, and especially Warde.. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. We look forward to seeing you for your next oil change. Thanks again and drive safe! - Sara (in customer service)

March 29, 2021

Matt greeted me with a smile excellent sales person everybody and your dealership was friendly I I was told he was moved to the crew excellent presentation of the vehicle knowledge meant I would highly More

by Silvia100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt moreland
Mar 29, 2021 -

Port Orchard Ford responded

Hi Sylvia, thank you for your amazing review and choosing Port Orchard Ford! We’re happy to hear that you loved your experience working with Matt Moreland, and that his product knowledge was impressive. We look forward to seeing you again soon in our service department. - Sara (in customer service)

March 29, 2021

Gerardo Navarro was knowledgeable and courteous. Working with Gerardo was stress-free. Erin Yoo in Finance finished my paperwork briskly, I was originally signed up for Alaska Fed cu for the loan of my vehi More

by zachariah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Yoo, Gerardo Navarro, Val Cummings
Mar 29, 2021 -

Port Orchard Ford responded

Hi Zachariah, thank you for your superb review! We’re happy to hear that you love your 2019 Ford Edge and had a great experience with Gerardo Navarro. Thank you for using our Express Store on our website. We look forward to seeing you again soon in our service department at Port Orchard Ford, for your first oil change! - Sara (in customer service)

March 21, 2021

I bought a new car to replace my 16 year old Ford Escape at this dealer. The main reason was the friendly, honest and expertise of the service team. More

by sea2hawks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 22, 2021 -

Port Orchard Ford responded

Hi, thank you for taking the time to leave Port Orchard Ford a positive review. We really appreciate you taking the time to give us some feedback. Our team is so happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)

March 19, 2021

Easy. The best experience I have ever had with a new car purchase. I recommend Port Orchard Ford to everyone I know! If I need to purchase another vehicle I am definitely a return customer! More

by Jamiebreedlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Mar 19, 2021 -

Port Orchard Ford responded

Hi Jamie, thank you for taking the time to let our Port Orchard Ford Store know that you had a superb experience. We love knowing that your experience was perfect working with Ruben! We look forward to your next visit, and supplying you another outstanding visit. Thank you- Sara (in customer service)

March 05, 2021

Visit was great!! Josh was very helpful! I didn't have an appointment when I stopped in, but I stopped anyways just to see if I could have something taken a look at. I was told that in fact I did need an app More

by chase dooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 08, 2021 -

Port Orchard Ford responded

Thank you so much for choosing Port Orchard Ford, Chase! We’re excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

February 25, 2021

Josh and Matt got me right in to address why my engine light came on, had it fixed within minutes. Josh also ordered a part that had a recall notice!! More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Josh
Feb 25, 2021 -

Port Orchard Ford responded

Hi Angela, thank you for taking the time to let our Port Orchard Store know that you had a superb experience. We love knowing that your experience was perfect! We look forward to your next visit, and supplying you another outstanding visit. Thank you- Sara (in customer service)

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