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Port Orchard Ford

Port Orchard, WA

Overview
Reviews
Vehicles
4.5
331 Reviews
Call Dealership (360) 876-3000
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1215 E Bay St.

Port Orchard, WA

98366

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Showing 331 reviews

November 02, 2021

My service adviser, Jared, got me in and out in short order. He kept me informed of the progress and showed me the bad part. He called, later, to see if all my concerns were addressed and if there were More

by songbird100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
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Nov 04, 2021 -

Port Orchard Ford responded

Hello, thank you for taking the time to leave us an amazing review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Port Orchard Ford is happy to hear that you were impressed with Jared Edison, your Service Advisor. We’re looking forward to seeing you again soon! -Sara (in customer service)

November 01, 2021

Thank you to Port Orchard Ford and a special thanks to Ruben for once again helping to find the perfect vehicle for our needs. Not the first time I have been in and won’t be the last! Everyone is friendly More

by Karalot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Ojeda
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Nov 01, 2021 -

Port Orchard Ford responded

Hello, thank you for the great five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We are very happy to hear that once again, Ruben Ojeda has supplied you the ideal great visit. Thank you for using our Express Store on our website. We cannot wait to see you for your first oil change! Thank you - Sara (in customer service)

October 26, 2021

Elizabeth was very easy to work with and made it stress free. She and all of the people at Bruce Titus Ford were friendly and treated us well. More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in finance was excellent too! Very friendly and knowledgeable
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Oct 26, 2021 -

Port Orchard Ford responded

Hi Melissa, thank you taking the time to provide Port Orchard Ford your feedback. We are beyond happy to know that Elizabeth Kimple was transparent, hassle free, and attentive. We hope that you love your 2021 Ford Escape, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

October 26, 2021

Port Orchard Ford provided great service on my recent visit. I intend to use them again. More

by peteandbevf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh.
Report | Print
Oct 26, 2021 -

Port Orchard Ford responded

Hi Pete and Bev, thank you for taking the time to leave us a super positive review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Port Orchard Ford is happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon for your next oil change! - Sara (in customer service)

October 13, 2021

Dealership did work as promised. Addressed potential problems that should be taken care of. Washed car for free. Professional and courteous. More

by Jonboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Everhart
Report | Print
Oct 19, 2021 -

Port Orchard Ford responded

Hi Jon, thank you for the great five star review. We at Port Orchard Ford are excited to know that your experience having your vehicle serviced, was just what you needed working with Jacob Everhart, your Service Advisor. We look forward to your next oil change! Thank you. - Sara (in customer service)

October 09, 2021

At POFord, they work together like family to make sure that you are taken care of. More

by mary.kernel27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 19, 2021 -

Port Orchard Ford responded

Hi Mary, thank you for taking the time to let us know of your great experience. We at Port Orchard Ford are so happy to know that your visit was transparent, quick and easy. We are honored to have such a great and loyal customer, and look forward to your next visit. Thank you - Sara(in customer service)

October 08, 2021

Professional, well versed, attentive to the customers needs and constraints. Excellent finance department fast processing. Excellent inventory that meets all needs More

by Jaburke125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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Oct 19, 2021 -

Port Orchard Ford responded

Hello, thank you for your fabulous review! We’re happy to hear that you love your vehicle and had a great experience at our Port Orchard Ford Store. We look forward to seeing you again soon in our service department at Port Orchard Ford, and supplying you another outstanding visit! Thank you for using our Express Store on our website. Thank you and drive safe.- Sara (in customer service)

October 06, 2021

All went smooth and had no issues! Jacob did an awesome job me. Keep charging. More

by War Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Everhart
Report | Print
Oct 19, 2021 -

Port Orchard Ford responded

Hello, thank you for the great five star review. We at Port Orchard Ford are excited to know that your experience was just what you needed. We look forward to your next oil change! Thank you. - Sara (in customer service)

October 05, 2021

Josh is always the best. He is very knowledgeable and professional. I feel he treats the same as if I were a family member. More

by Gary L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Rutschman
Report | Print
Oct 05, 2021 -

Port Orchard Ford responded

Hello Gary, thank you so much for choosing Port Orchard Ford! We’re excited to hear that you had such a great experience with Josh Rutschman and our service team. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. We look forward to your next visit for your next oil change. Thanks again and drive safe! - Sara (in customer service)

October 04, 2021

Everyone was so polite and kind. Made us feel like a good friend. Not pushy. More

by dallasnut67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Val,
Report | Print
Oct 04, 2021 -

Port Orchard Ford responded

Hi, thank you for your terrific review! We’re happy to hear that your experience working with Matthew Moreland was all that you needed it to be. We hope that you love your new vehicle! Thank you for using our Express Store on our website. We look forward to seeing you again soon in our service department at Port Orchard Ford for your first oil change! - Sara(in customer service)

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