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Port Orchard Ford

Port Orchard, WA

4.5
326 Reviews

1215 E Bay St.

Port Orchard, WA

98366

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Showing 326 reviews

February 19, 2022

Awesome customer service from Gerardo Navarro and was very helpful and communication was great and very much appreciate the support More

by Curryt5309
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Navarro
Feb 21, 2022 -

Port Orchard Ford responded

Hey, thank you for your terrific review and for choosing Port Orchard Ford! We’re happy to hear that you had an amazing experience working with Gerado Navarro. We hope you love your new 2018 Ford F-150 and we look forward to seeing you again soon. We cannot wait to set up your first oil change! Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

Feb 21, 2022 -

Curryt5309 responded

I want to personally Thank the Finance Manager who processed my Loan to assist me in getting the right coverage that I essentially needed for this truck and very appreciative on his kindness and understanding regarding my financial situation

Feb 21, 2022 -

Port Orchard Ford responded

Thank you, we appreciate the great feedback in regard to the experience and customer service that Val Cummings, in Finance provided you. Thank you and drive safe!- Sara (in customer service)

February 16, 2022

Horrible service I waited six weeks to get a truck battery replaced, on a warranty service call. Josh the service writer never would take or return my phone calls (once a week). I literally drove down More

by paultbritton
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Feb 17, 2022 -

Port Orchard Ford responded

Hello Paul, thank you for taking the time to supply us your feedback. We certainly don't want our customers to feel this way when they leave our store. We would really like the opportunity to work towards a solution. We will be forwarding your feedback to our Management team at Port Orchard Ford, and someone will be contacting you shortly. Thank you - Sara (in customer service)

February 16, 2022

Thanks to Tony Rodriquez my experience was well worth the time and money. He is a true professional, courteous and knowledgeable. More

by er8942sita19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriquez
Feb 17, 2022 -

Port Orchard Ford responded

Hey, thank you taking the time to provide our Port Orchard Ford Store your amazing feedback. We are beyond happy to know that working with Tony Rodriguez was transparent, hassle free, and a friendly experience. We hope that you love your 2018 Nissan Rogue, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

February 14, 2022

I’m pleased with professionalism of the service department staff and the quality of service provided. More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Feb 14, 2022 -

Port Orchard Ford responded

Hi Len, thank you for the outstanding feedback in regard to the recent experience with the Service Department at our Port Orchard Ford Store. We are overjoyed to receive the news that our Service Staff provided you the friendly yet professional service visit that you needed. We look forward to your next visit. Thank you - Sara (in customer service)

February 14, 2022

Purchase my Toyota Camry here. Very smooth car. I asked a lot of questions but they answered all my questions without making me feel like it was a hassle. Great customer service. T More

by Damianarmando0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo
Feb 14, 2022 -

Port Orchard Ford responded

Hi Damian, thank you taking the time to provide our Port Orchard Ford your amazing feedback. We are beyond thrilled to know that working with Gerardo Navarro was transparent, hassle free, and informative. We hope that you love your 2018 Toyota Camry, and we cannot wait to set up your first oil change in our Service Department. Thank you and drive safe - Sara (in customer service)

February 12, 2022

Ruben and Tony are great representatives for Port Orchard Ford. I give them a 10! Somewhat disappointed in the vehicle prep team. Needs more attention to detail. Windows were smudged in the corners and ther More

by L Pesusich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez and Ruben
Feb 14, 2022 -

Port Orchard Ford responded

Hi Larry, thank you for your great review and choosing Port Orchard Ford! We’re happy to hear that you had a great experience working with Ruben Ojeda and Tony Rodriguez. We appreciate your feedback in regard to the detail, and we cannot wait to see you for the additional work. We hope you love your new 2022 Ford F-150! Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

February 11, 2022

Very helpful and informative, transfer of vehicles very easy, would recommend them ic you're looking for a new car. More

by Ledine43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo? and Tony Rodriguez
Feb 11, 2022 -

Port Orchard Ford responded

Hello, thank you taking the time to provide our Port Orchard Ford your great feedback. We are beyond happy to know that working with Tony Rodriguez and Gerardo Navarro was transparent, and hassle free. We hope that you love your 2022 Ford Escape, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

January 29, 2022

Excellent experience! All of the staff are extremely knowledgeable and helpful. Very willing to work to find something that works for you. Would highly recommend. More

by matthew_cerro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo, Patrick, Val
Jan 31, 2022 -

Port Orchard Ford responded

Hi Matthew, thank you for your amazing review! We’re happy to hear that you love your 2021 Ford F-150 and had a great experience with Gerardo Navarro. We look forward to seeing you again soon in our service department at Port Orchard Ford, for another outstanding visit! - Sara (in customer service)

January 24, 2022

Great experience, every one was very nice and the service was completed in a timely fashion More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
Jan 24, 2022 -

Port Orchard Ford responded

Hi Sam, thank you for the outstanding five star review! Our whole team at Port Orchard Ford is thrilled to get such great feedback, and to know that they supplied you the ideal, best visit. We look forward to setting up your next visit. Thank you - Sara (in customer service)

January 18, 2022

It was refreshing to work with salesmen and financial representatives who were upfront and honest. It made the process of buying a new car less stressful. When I left their office I knew exactly what ext More

by becmarth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler, Patrick, Val, Jordan(via email)
Jan 18, 2022 -

Port Orchard Ford responded

Hello, thank you taking the time to provide our Port Orchard Ford Store your marvelous feedback. We are beyond happy to know that working with Kyler Hockaday was transparent, hassle free, and attentive. We hope that you love your 2021 Ford Escape, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

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