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Port Orchard Ford

Port Orchard, WA

4.5
323 Reviews

1215 E Bay St.

Port Orchard, WA

98366

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Showing 323 reviews

April 19, 2022

I bought a nice used Buick from Port Orchard Ford on 4/16. The sales associate who helped me was Gerardo Navarro and he was very courteous and helpful. As was the finance department. The whole experien More

by ronaldcarlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Navarro
Apr 19, 2022 -

Port Orchard Ford responded

Hello Ronald, thank you for your outstanding review and for choosing Port Orchard Ford! We’re super thrilled to hear that you had a great experience working with Gerardo Navarro and our great Finance Team. We hope you love your new 2014 Buick Verano. We cannot wait to see you again soon for your first oil change! Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

April 01, 2022

I bought my car here and do all my services with them, they always take good care of me and my car! More

by kerr.stefani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Rutschman, Shane Wood
Apr 04, 2022 -

Port Orchard Ford responded

Hi Stefani, thank you for the amazing five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers for both our Sales and Service Department. We are thrilled to know our team provides you an outstanding visit over and over again. Thank you and drive safe! - Sara (in customer service)

March 27, 2022

As a first time buyer, I was quite nervous when I visited Port Orchard Ford. Tony Rodriguez and his team immediately put me at ease. Super friendly, super knowledgable, and went the extra mile helping me und More

by GregNance
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
Mar 28, 2022 -

Port Orchard Ford responded

Hi Greg, thank you for your fantastic review! We’re so very happy to hear that you had a great experience with Tony Rodriguez. We look forward to seeing you again soon for further assistance, and in our service department at Port Orchard Ford! Thank you and drive safe! - Sara (in customer service)

March 25, 2022

Titus Will Port Orchard Ford Garage service department has gone so far downhill that I will never take a vehicle there again. They did $5k work on my truck and didn't give the right thing. Then they tell More

by Richard Griesemer g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Harrison , Shane Wood
Mar 25, 2022 -

Port Orchard Ford responded

Hi Richard, we appreciate you taking the time to give us your feedback. We strive for perfection with every customer of ours, and feedback is one great tool to get there. Thank you for your feedback. - Sara (in customer service)

March 25, 2022

Bought a truck, Elizabeth was very professional, knowledgeable, and made the transaction enjoyable. She was great to deal with. Steve J Port Ludlow Wa. More

by Steven.J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Mar 28, 2022 -

Port Orchard Ford responded

Hi Steven, thank you for your outstanding review and for choosing Port Orchard Ford! We’re thrilled to hear that you had a great experience working with Elizabeth Kimple. We hope you love your new 2018 Nissan Frontier and we look forward to seeing you again soon. Let us know when you are ready for your first oil change! We cannot wait for another great visit. Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

March 20, 2022

It was very friendly and clean. The employees were excellent trying to get us in the car we wanted More

by Goodsoncasey83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty vandergriff
Mar 21, 2022 -

Port Orchard Ford responded

Hi Casey, thank you for your great review! We’re happy to hear that you love your vehicle and had a great experience with our staff. We look forward to seeing you again soon in our service department at Port Orchard Ford, and suppling you an outstanding five star experience! Thank you and drive safe! - Sara (in customer service)

March 10, 2022

This dealership knows how to please customers. The salesman listen carefully to what you want. I spoke with Ruben earlier in the day about what I wanted. When we got there Ruben was prepared to More

by mccollpj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Yoo
Mar 10, 2022 -

Port Orchard Ford responded

Hey, thank you for taking the time to provide our Port Orchard Ford Store your amazing feedback. We are beyond happy to know that working with Ruben Ojeda and Erin Yoo in finance, was transparent, hassle free, and attentive. We hope that you love your 2017 Ford F-250, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

Mar 10, 2022 -

mccollpj responded

Your welcome

February 19, 2022

Awesome customer service from Gerardo Navarro and was very helpful and communication was great and very much appreciate the support More

by Curryt5309
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Navarro
Feb 21, 2022 -

Port Orchard Ford responded

Hey, thank you for your terrific review and for choosing Port Orchard Ford! We’re happy to hear that you had an amazing experience working with Gerado Navarro. We hope you love your new 2018 Ford F-150 and we look forward to seeing you again soon. We cannot wait to set up your first oil change! Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

Feb 21, 2022 -

Curryt5309 responded

I want to personally Thank the Finance Manager who processed my Loan to assist me in getting the right coverage that I essentially needed for this truck and very appreciative on his kindness and understanding regarding my financial situation

Feb 21, 2022 -

Port Orchard Ford responded

Thank you, we appreciate the great feedback in regard to the experience and customer service that Val Cummings, in Finance provided you. Thank you and drive safe!- Sara (in customer service)

February 16, 2022

Horrible service I waited six weeks to get a truck battery replaced, on a warranty service call. Josh the service writer never would take or return my phone calls (once a week). I literally drove down More

by paultbritton
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Feb 17, 2022 -

Port Orchard Ford responded

Hello Paul, thank you for taking the time to supply us your feedback. We certainly don't want our customers to feel this way when they leave our store. We would really like the opportunity to work towards a solution. We will be forwarding your feedback to our Management team at Port Orchard Ford, and someone will be contacting you shortly. Thank you - Sara (in customer service)

February 16, 2022

Thanks to Tony Rodriquez my experience was well worth the time and money. He is a true professional, courteous and knowledgeable. More

by er8942sita19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriquez
Feb 17, 2022 -

Port Orchard Ford responded

Hey, thank you taking the time to provide our Port Orchard Ford Store your amazing feedback. We are beyond happy to know that working with Tony Rodriguez was transparent, hassle free, and a friendly experience. We hope that you love your 2018 Nissan Rogue, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

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