Port Orchard Ford
Port Orchard, WA
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I bought a nice used Buick from Port Orchard Ford on 4/16. The sales associate who helped me was Gerardo Navarro and he was very courteous and helpful. As was the finance department. The whole experien 4/16. The sales associate who helped me was Gerardo Navarro and he was very courteous and helpful. As was the finance department. The whole experience was super easy and stress free. I would highly recommend Port Orchard Ford to anyone who was looking to buy a new or used automobile. More
As a first time buyer, I was quite nervous when I visited Port Orchard Ford. Tony Rodriguez and his team immediately put me at ease. Super friendly, super knowledgable, and went the extra mile helping me und Port Orchard Ford. Tony Rodriguez and his team immediately put me at ease. Super friendly, super knowledgable, and went the extra mile helping me understand nuances of F-150 engine, body, and trim options (and financing too)! Great insights before, during, and after our test drives to help me make the best choice. He's terrific and I happily recommend Tony and team to friends. More
Titus Will Port Orchard Ford Garage service department has gone so far downhill that I will never take a vehicle there again. They did $5k work on my truck and didn't give the right thing. Then they tell has gone so far downhill that I will never take a vehicle there again. They did $5k work on my truck and didn't give the right thing. Then they tell me that my engine has a cracked head and it will be another $6k dollars to fix it. My truck sat for over 2 months in their back lot, covered with seagull crap and shells. I finally took it back and to another dealer. I have a bad starter, and a leaking oil cooler. Big difference! Their service manager told me that it had all been checked, and it was definitely a cracked head. I bought my truck at this dealer and have always had it serviced there. I had planned on trading up to a newer truck, but it won't be there. Never again! More
Bought a truck, Elizabeth was very professional, knowledgeable, and made the transaction enjoyable. She was great to deal with. Steve J Port Ludlow Wa. knowledgeable, and made the transaction enjoyable. She was great to deal with. Steve J Port Ludlow Wa. More
This dealership knows how to please customers. The salesman listen carefully to what you want. I spoke with Ruben earlier in the day about what I wanted. When we got there Ruben was prepared to The salesman listen carefully to what you want. I spoke with Ruben earlier in the day about what I wanted. When we got there Ruben was prepared to show us the type of truck we wanted. My husband took it for a spin. The sale was made. He didn’t try to sell us anything else. Excellent salesman. Erin Yoo helped us with our paperwork and explained our contract to us. Very professional. I will gladly do a referral to Port Orchard Ford for our friends and family. More
Horrible service I waited six weeks to get a truck battery replaced, on a warranty service call. Josh the service writer never would take or return my phone calls (once a week). I literally drove down battery replaced, on a warranty service call. Josh the service writer never would take or return my phone calls (once a week). I literally drove down to the dealership three separate occasions on Saturdays to check the progress. I have bought vehicles here before and had all of my service work done here in the past. I will never do business with this dealership again, and I will not recommend the dealership to any friends or family. They have lost a very good customer. More