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Port Orchard Ford

Port Orchard, WA

4.5
323 Reviews

1215 E Bay St.

Port Orchard, WA

98366

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Showing 323 reviews

November 20, 2022

We just purchased our 2020 Blazer last week and Kyler was fantastic! He was friendly, honest and great to work with. We viewed the car on Saturday then test drove it on Monday; we were out the door 2 and a More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Hockaday
Nov 21, 2022 -

Port Orchard Ford responded

Hey Dave, thank you for your incredible review and for choosing Port Orchard Ford! We’re beyond thrilled to hear that you had a great experience working with Kyler Hockaday. We hope you love your new 2020 Chevrolet Blazer and we look forward to seeing you again soon. We cannot wait to set up your first change. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you and drive safe - Sara (in customer service)

October 18, 2022

Required an appointment to test drive a vehicle, then sold it to somebody who walked into the dealership off the street minutes prior to my arrival. After traveling by ferry & taking hours out of my day More

by Bis2do
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sabrina
Oct 18, 2022 -

Port Orchard Ford responded

Hello, although we wish your experience had been a positive one, we appreciate your feedback. We will be forwarding your feedback to our Management team at Port Orchard Ford, and someone will be contacting you shortly. Thank you - Sara (in customer service)

September 30, 2022

Not surprisingly I went through 3 sales contacts during the 11 months my Maverick was on order. Ty was the person helping the final transaction. Elizabeth Kimple and Zack Jones were also helpful previous More

by Dick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty VanVandergriff
Oct 03, 2022 -

Port Orchard Ford responded

Hi Dick, thank you for your review and for choosing Port Orchard Ford! Feedback is one great tool we use as a business, to know where improvements need to be made and where perfection has been met. Thank you for your time in supplying us your feedback. We hope you love your new 2022 Ford Maverick and we look forward to seeing you again soon. Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

September 25, 2022

Terrible. Went to buy a car- the finance guy Val blatantly crossed out my name and stamped my co-signer’s on the buyers line. They sold my co-signer the car wi More

by Michelasalaza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val, Rueban
Sep 26, 2022 -

Port Orchard Ford responded

Hello, we regret to hear that your experience with our staff was unpleasant. This is concerning to us, as we impress very high standards upon our staff. We will be forwarding your feedback to our Management team at Port Orchard Ford, and someone will be contacting you shortly. Thank you – Sara (in customer service)

September 12, 2022

My service rep Brenda, did a great job keeping me up to date on the progress of my repair and expediting it. Kudos to Brenda and the whole service department. More

by martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Dunn
Sep 12, 2022 -

Port Orchard Ford responded

Hi Martin, thank you so much for choosing Port Orchard Ford. We’re beyond excited to hear that you had such a great experience with your Service Advisor, Brenda Dunn. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. We are excited to see you for your next visit! - Sara (in customer service)

September 10, 2022

Tony and the whole crew where absolutely awesome to work with! Great experience!!! Great price also! More

by brian@freewaytrailer.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
Sep 12, 2022 -

Port Orchard Ford responded

Hello Brian, thank you for your amazing review! We’re happy to hear that you love your 2020 GMC Sierra 1500 and had a great experience with Tony Rodriguez! We look forward to seeing you again soon in our service department at Port Orchard Ford for your first oil change! Thank you and drive safe - Sara (in customer service)

September 04, 2022

Ty was so professional and easy to work with! The whole sales team was amazing! We not only got the vehicle of our hopes, we left having made new friends!! This was the best car experience we’ve More

by joyebarnett74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty and Val
Sep 06, 2022 -

Port Orchard Ford responded

Hey Joy, thank you for your fabulous review and for choosing Port Orchard Ford! We’re ecstatic to hear that you had a great experience working with Ty Vandergriff and our great team, toward the purchase of your brand new 2022 Ford Bronco Sport. We look forward to seeing you again soon for your first oil change and catching up with our new friends. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you - Sara (in customer service)

August 24, 2022

Being greeted when I got out of my car by Gerardo instantly put me at ease!! Friendly, knowledgeable and pressure-free when you're a woman alone is a great thing. I highly recommend Gerardo and Val t More

by HK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo
Aug 25, 2022 -

Port Orchard Ford responded

Hello, thank you for taking the time to provide our Port Orchard Ford Store your incredible feedback and great review. We are beyond thrilled to know that working with Gerardo Navarro and Val Cummings in Finance, was transparent, friendly, and hassle free. We hope that you love your new vehicle, and we cannot wait to set up your first oil change in our Service Department. Thank you and drive safe - Sara (in customer service)

August 23, 2022

I have taken my car here before for a service appointment. I was skeptical with having a different service advisor from before, but they are all very friendly and knowledgeable. Josh Rutschman wa More

by ocampokyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Rutschman
Aug 23, 2022 -

Port Orchard Ford responded

Hello, thank you for taking the time to leave us a positive review. We really appreciate you taking the time to give us some feedback on your recent service visit for you Ford Escape. . Our team at Port Orchard Ford is extremely excited to hear that you were impressed with Josh Rutschman, your Service Advisor and his thoroughness. We’re looking forward to seeing you again soon for another exceptional visit! - Sara (in customer service)

August 19, 2022

Our service writer Josh was very attentive & helpful. He was able to get us our vehicle in and out promptly! We greatly appreciate the awesome service & will be back! More

by san.nicolas72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Rutschman
Aug 19, 2022 -

Port Orchard Ford responded

Thank you so much for choosing Port Orchard Ford! We’re excited to hear that you had such a great experience with our service team, and particularly Josh Rutshcman. We are here to help our clients every step of the way and we're simply overjoyed to hear that this dedication shows. We cannot wait to see you again soon. Thanks again and drive safe! - Sara (in customer service)

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