Port Orchard Ford

Words? They want 15 minimum, have to give at least 1 star to even review? BEWARE! Make sure all your concerns, discussions, etc are on "INCOMING RECORDED C They want 15 minimum, have to give at least 1 star to even review? BEWARE! Make sure all your concerns, discussions, etc are on "INCOMING RECORDED CALLS" they are never available on incoming calls AFTER they set up the appointment for service... and you pay in advance; they call you a liar, they have no ethics, no integrity. Josh made an error (performed work I said NO to) and his manager Rick said I had no proof because... "it was an outgoing call (not recorded) so I couldn't prove it"...there's much more - over $6000.00 to this dealership on my classic old Ford and I'm already $2000.00 in to repairing/replacing faulty parts that I probably didn't need but trusted their recommendations. so much more, can't get my time or money back but just PLEASE GO ELSEWHERE FOR SERVICE!! In good conscience I have to put this out there..Shane, General Manager, NO RESPONSE TO MY EMAILS OR VOICEMAIL.. Ford Customer Service escalated my complaint to guess who? The service manager Rick that called me a liar on multiple occassions. More

Ty Vandergriff was instrumental in helping me purchase my car. The service department has been awesome. All have been very helpful and informing me of services needed. car. The service department has been awesome. All have been very helpful and informing me of services needed. More

Very good experience. Good take care to the customer. Very nice people. I will recommend my friends to go there. Good take care to the customer. Very nice people. I will recommend my friends to go there. More

Extremely helpful and friendly. Went out of their way to make you comfortable about purchasing a vehicle. Went out of their way to make you comfortable about purchasing a vehicle. More

Mason Cochran (sales) was friendly and easy to work with. I appreciated his attention to details and answering questions even some that I asked more than once, just to be sure I understood. Thank you, Mason. I appreciated his attention to details and answering questions even some that I asked more than once, just to be sure I understood. Thank you, Mason. More

Great to deal with would recommend the dealership to others. Mason Cochran, sales associate was exceptional to deal with.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; others. Mason Cochran, sales associate was exceptional to deal with.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; More

These guys were absolutely fantastic to deal with from beginning to end. I would highly recommend working with them! beginning to end. I would highly recommend working with them! More

Bruce Titus Ford is dependable and does quality work. Buy your next vehicle there! You'll be glad you did. Buy your next vehicle there! You'll be glad you did. More

Dealing with Gerardo, Patrick (sales) and Val (finance) was a breeze! The truck had a warning light come on so Ariane and the service team got me in and out as quickly as they could. was a breeze! The truck had a warning light come on so Ariane and the service team got me in and out as quickly as they could. More

Awful Service. Wasted our time. Waiver needed for car wash. Lies about features included. Charged for service that was never completed. Will not update connect serv Wasted our time. Waiver needed for car wash. Lies about features included. Charged for service that was never completed. Will not update connect services for phone application. Overpriced services. Said service could be completed and they kept vehicle three days, I picked it up before service was done, we could have been driving our vehicle waiting for the parts to arrive. Sales attempted to do service himself. We were charged $7000 do to business with them above the cost of the vehicle. More