Port City Nissan
Portsmouth, NH
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We had a great experience at Port City Nissan. Our salesman Mike was very professional. He gave us all we needed to buy the car we wanted. We felt like we got what we wanted for a fair price. We would salesman Mike was very professional. He gave us all we needed to buy the car we wanted. We felt like we got what we wanted for a fair price. We would recommend Port City Nissan to anyone that is looking for a car. More
Very nice non pressured sales. Did not like the fact they tried to get me to switch ins. Waitted a bit long for wash of truck. But was great and exciting. Nice know my credit waa as among the high side tried to get me to switch ins. Waitted a bit long for wash of truck. But was great and exciting. Nice know my credit waa as among the high side More
Great place to purchase a vehicle! They had all the paperwork done by the time we got there and 30 minutes later we were driving away in our new vehicle! paperwork done by the time we got there and 30 minutes later we were driving away in our new vehicle! More
Love these guys. Friendly, fair. Wouldn’t go anywhere else for a vehicle. Sales and service top notch. We have bought a Frontier Truck and just bought a Kicks. Both new. else for a vehicle. Sales and service top notch. We have bought a Frontier Truck and just bought a Kicks. Both new. More
This dealership manipulated us as first time car buyers. Every person i spoke to to address my concerns would eother ignore or pass along to other people in the company. The manager and owner both ignored Every person i spoke to to address my concerns would eother ignore or pass along to other people in the company. The manager and owner both ignored my emails, though Justin Fecteau had personally reached out to me to say that they wanted to make sure i was 100% satisfied with them. They promised to give us a specific price then changed the price when we came to make the deal. They promised to cover the cost of tax and title and we found out when we went to register the car that they did not. They kept saying they gave us the best interest rate we could get with my credit, but kept lowering the % it down until we agreed to the cost. They did not wash the car (then done poorly afterward, there were wax streaks and smudged glass) and fill the car until we were done all the paperwork. The dealership knew we were coming from 3 hours away and called us to confirm we were coming and said it would be cleaned and gassed up and ready when we got there. Every step with this dealership was dishonest from start to finish. We only gave them a poor rating after several attempts to address the problem personally without giving them a poor rating on Nissan customer service. Their response to the review we gave them (again, we did this only after several failed attempts to deal with it directly) their response was to "cancel the floor mats and car seat covers" they promised us-which were "forgotten" to put in the car before we left the dealership so they said they would order and send to us- because they did not appreciate their bad review. The company and its owners accused us of lying about everything when we filed a complaint with the BBB. More
This was my first time purchasing a vehicle through a dealership and I'm very happy I chose Port City Nissan. Dan and Eric made car buying easy and stress free. I will most definitely be recommending Por dealership and I'm very happy I chose Port City Nissan. Dan and Eric made car buying easy and stress free. I will most definitely be recommending Port City to my friends and family! More
Best car buying experience A little back story, I absolutely despise the car buying process and usually keep my cars for a very long time due to not wanting to deal with the sne A little back story, I absolutely despise the car buying process and usually keep my cars for a very long time due to not wanting to deal with the sneaky wheeling and dealing that can go along with a car buying process as well as I don't like car payments. I saw a truck on the website and gave the dealership a call. I spoke to Kelly who got as much completed over the phone as possible because I didn't want to be in the dealership for a long time giving our current global situation. Before going, I told myself although I want a truck, if this was too much work I will just keep my car and keep it moving. I love my car so it's not a big deal to keep it. They had the truck ready for me to take out, I gave them the keys to my car so they could appraise it, and off I went. When I returned I had some questions about the vehicle which Brian looked over and asked the service department. When he returned with answers, he asked if I'd like to take the truck out again, so I did. When I returned we started the financial process, I had a number that I needed to get to and Brian was patient and continued to work with me. Although, there was some back and forth with numbers and rates it was actually a pleasant experience. I've been buying cars for years so I know that some back and forth is to be expected, however, this was hands down the best car buying experience I've ever had. More
Daughters first car The staff at Port City Nissan made the experience of my daughters first vehicle purchase an absolute delight, The sales Manager Eric was very engaging The staff at Port City Nissan made the experience of my daughters first vehicle purchase an absolute delight, The sales Manager Eric was very engaging with us, making my daughter very comfortable with the process, The young man who was the sales consultant for my daughter {Dan Melican) was professional, kind and was eager to help in any way possible. Thank you so much for making the person I treasure most so happy. I will truly keep Port City Nissan an absolute option when it is time for me to get a newer vehicle. Thank you again for everything. A concerned dad, John A Eastman More
Justin Dotsie said to me me xxxx YOU if you don't like it here go somewhere else. I have not heard from anyone about this issue here go somewhere else. I have not heard from anyone about this issue More