Port City Nissan

Phil Walter did a great job giving me information through emails and making me feel that I could come into the dealership without any pressure. Julia Hilton greeted me when I arrived, answered all my questio emails and making me feel that I could come into the dealership without any pressure. Julia Hilton greeted me when I arrived, answered all my questions and also did not pressure me. Ian and Jeff were both very knowledgeable and efficient. I am very pleased with the sales staff and my new car. More

Everyone at the dealership was friendly & professional.... Very helpful & respectful. Both my husband & I feel that the service received was above par for many dealerships. Have left unha professional.... Very helpful & respectful. Both my husband & I feel that the service received was above par for many dealerships. Have left unhappy from many - stayed at Port City & will return! The financing was also easily done. More

Everyone was friendly, personable and customer service driven. They go the extra mile. This is the second vehicle purchased from Port City. I do not enjoy all the back and forth process with negotiatin driven. They go the extra mile. This is the second vehicle purchased from Port City. I do not enjoy all the back and forth process with negotiating. I find it very stressful. They do make it a little easier at Port City because of the great mix of personalities there. Thank you! More

We worked with Matt originally to test drive a Juke and made a second appt. to meet with him to crunch some numbers. Matt was out sick for our second appt. and we got stuck dealing with Patrick. Matt is wo made a second appt. to meet with him to crunch some numbers. Matt was out sick for our second appt. and we got stuck dealing with Patrick. Matt is wonderful, an all over great guy.Patrick needs alot of work. He was not willing to budge at all with the price and was very short with trying to keep us interested in a sale. We know if Matt was there this would'nt have been the case. We highly recommend Matt as your sales guy! More

They need to update their web site!!! With comments They need to update their web site!!! With comments like; “Treat every single person the way you expect to be treated, like a valued guest in your They need to update their web site!!! With comments like; “Treat every single person the way you expect to be treated, like a valued guest in your home.” And "We pride ourselves on providing a hassle-free, no pressure environment with a welcoming showroom and service facilities. Whether you purchase a new or pre-owned vehicle, Nissan, Suzuki, Chevrolet or any other brand from us; our Service and Parts Teams will treat you like family." I was treated to a high pressure don't let them leave 'till they buy a car experience. The 90 minute terror show ended with the Sales Manage yelling at me in the parking lot!! BRILLIANT!! Rick, it is clear that I am not the type of customer your dealership is interested in selling to!! Off to by my daughter a Nissan Altima at another dealership that treats customers with respect!!! More

My husband and I purchased a Versa from Port City on Feb 26th. Never have we been treated so poorly during a sale and in subsequent events. We called at 3:00 to confirm our 3:45 appt, were assured that ev 26th. Never have we been treated so poorly during a sale and in subsequent events. We called at 3:00 to confirm our 3:45 appt, were assured that everything was all set, and we arrived at 3:40. When we first arrived, we were told that they had not had time to check the car or to put any gas into it. We waited while they completed these tasks promptly. However, we were told that Brian was busy and we needed to sign papers with him. In fact, we waited until 5:55 (over 2 hours). After the first hour, we asked a manager at the desk if the wait would be much longer (our children were with us). He just shrugged, turned his back to us and said he didn't know. At 5:55 a sales manager from Suzuki arrived. He appeared shocked when we told that our appointment was over 2 hours ago. As we began to explain our frustration to him, we were quickly ushered away from him into Brian's office. Matt, the saleman, was apologetic and promised us a free tank of gas. We never received it. We were so upset over our experience that we followed up with an email to Jennifer Fecteau. She never replied. We then printed our letter and mailed it directly to her. Still no response. All we expected was an apology and an explanation for our terrible experience. Port City has just turned their backs to us again. We've shared our story with many friends, all who have said that Port City has a terrible reputation and wished we had talked with them before going there. We do NOT recommend this dealership. More

Great service, friendliness, all of my questions were answered. I called about a vehicle on the website, and spoke to Phil. He quoted me a price over the phone. I visited the dealership the next day, an answered. I called about a vehicle on the website, and spoke to Phil. He quoted me a price over the phone. I visited the dealership the next day, and drove home the vehicle I wanted. The paperwork was quick, the staff was great! More

Very attentive, friendly, no hassle. Followed up on our questions. The price was within our expectations as did the chosen car. This was a very pleasurable purchase experience. I would do business with questions. The price was within our expectations as did the chosen car. This was a very pleasurable purchase experience. I would do business with this dealer and especially the sales person in the future. More