Port City Nissan
Portsmouth, NH
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I was very pleased with my first new automobile purchase. I had been in contact with countless dealers looking for the best deal. One dealer did the bait and switch thing and had me believing that I had to I had been in contact with countless dealers looking for the best deal. One dealer did the bait and switch thing and had me believing that I had to buy a used car(which ended up being more money than the new car I went in for when I checked their website later) because I had bad credit. They never even showed me the car I went in for. Another dealer had a higher price of a little more than $1000 on the car I wanted. Port City was different. They were upfront and honest about the price, discounts, payments and the salesman was very knowledgeable about the car I was buying. I got the car I wanted for the lowest price I could find. Port City made it pretty painless! More
I went to Port City after having a bad experience at a previous dealer. We finally decided to purchase a Sentra and I really thought the hard part of car shopping was behind me, but alas--no. When I enter previous dealer. We finally decided to purchase a Sentra and I really thought the hard part of car shopping was behind me, but alas--no. When I entered the dealership I was greeted and explained my plight and was immediately introduced to Matt and I was told that they would make this experience as easy as possible. Misson accomplished! I really don't think I've ever had a salesperson that was so professional and aquired such finess. My mind set has always been that the worst evil in this world is car dealerships-- Times they are a changin'!!! I am very greatful to all the people at Port City Nissan for the great experience I had and would recommend this dealer to anyone. I feel I received a good deal and a great new car!! Go Matt!!! Carol More
The staff was very friendly, and made an effort to try to find the car that met my needs. I dealt with several members throughout the week and all of them were helpful and friendly. I was able to test drive find the car that met my needs. I dealt with several members throughout the week and all of them were helpful and friendly. I was able to test drive several cars before I decided on the car I wanted. More
I had an excellent experience with Port City Nissan & Suzuki, especially with the salesperson who helped me, Ben Townes. Ben was extremely professional, responsive, helpful and friendly. He took as muc Suzuki, especially with the salesperson who helped me, Ben Townes. Ben was extremely professional, responsive, helpful and friendly. He took as much time as was needed to completely answer all my questions, and to research information to assist me with my decision. He never rushed or pressured me, but only offered the best information he could. Even though I was shopping for an older vehicle, I was treated as if I were buying a new Lamborghini! In the end, I decided to delay the purchase of a vehicle, but the excellent service from Ben and this dealership made me almost buy anyway! I would recommend Port City based on my completely positive experience there. More
This is my second Nissan Sentra lease with Port City Nissan. I was proud of myself for doing all of my homework, knew what a reasonable selling price would be, knew what my residual value was and knew Nissan. I was proud of myself for doing all of my homework, knew what a reasonable selling price would be, knew what my residual value was and knew exactly what I was looking for right down to the color and options. I went into the dealership armed to get what I wanted at the price I wanted. Before I could begin to negotiate, everything came in at exactly what I had calculated, with the exact vehicle and options I wanted. No hassles, honest service, genuine sales people - honestly, I don't think it gets better than that! I will be a long time customer with Port City Nissan. I love the Nissan line and leasing works well for me. I highly recommend this dealership. More
The reason we liked Port City Nissan was our experience with Ian Palmer. His customer service skills were fantastic, he wasn't pushy and was very knowledgeable and personable. Kevin, on the other hand, w with Ian Palmer. His customer service skills were fantastic, he wasn't pushy and was very knowledgeable and personable. Kevin, on the other hand, was a hot mess. He was condescending and rude, especially for someone that wanted our business. He told us what we wanted to hear to suck us in, but when we actually had a deal going on, it was a different story. The finance department was no better. We were told we were all set and qualified with a monthly payment amount and final appointment to finish up paperwork, but turns out, days later, they were still trying to "run numbers". We are disappointed that Port City Nissan was not what we thought it would be! Sorry, Ian, we would have loved to give you business but your dealership is run by a bunch of monkeys! More
My overall experience was an ok one! I drove over 300 miles to pick up this specific car. My sales rep Ben really played a wonderful middle man and solved several problems that arose in a 6 hour period miles to pick up this specific car. My sales rep Ben really played a wonderful middle man and solved several problems that arose in a 6 hour period while I was there. If it was not for his assistance the deal most likely would of fell through. Kevin was the rep I dealt with on the phone although his friendliness was why I rated an ok rather than a great it all ended up working out in the end. I am still waiting for a refund check from the dealership that I have not yet received. I will follow up soon with that. As for the car its is amazing. Exactly the make, model and color I was looking for. Again thanks for good experience! More
My daughter bought a used 2008 Volkswagon Jetta ($14,000) here with bad tires.One week later, going back for repairs a tire blew 3 miles on the highway from Dealership. She called the dealership and they sai here with bad tires.One week later, going back for repairs a tire blew 3 miles on the highway from Dealership. She called the dealership and they said "sorry we don't have roadside service",so she changed the tire herself with no owners manual in glove box, it takes a special tool she wasn't aware of,then drove to dealership only to have them send her home 60 miles on a donut tire with her 2 year old son in the vehicle. We have called to resolve this with the manager and sales person only to tell us they couldn't help us. We would not recommend anyone to do business here, ever. More
We recently leased our third Nissan Altima through Port City. Our sales person was Ben was extremely knowledeable about all aspects of the process and never made us feel pressured. Our negotiations went City. Our sales person was Ben was extremely knowledeable about all aspects of the process and never made us feel pressured. Our negotiations went smoothly and quickly as there was an obvious sense that both Kevin and Ben were trying to get us the deal we wanted. I would definitely lease or purchase another vehicle though them and would not hesitate to refer business their way! More
did not end up buying a car bad credit... But they were awsome. Very friendly and 2 out of the three people that helped us were absolutely no pressure. Thanks guys for being human about the car buying expe awsome. Very friendly and 2 out of the three people that helped us were absolutely no pressure. Thanks guys for being human about the car buying experience. I would suggest anyone with the right credit to go to them they will treat you nice and help you find the perfect car. More