Port City Nissan

I liked this dealership because of the salesmen who helped us. Jeremy was a great guy. We stopped by on a Sunday afternoon to check out cars and told him we weren't even remotely interested in buying helped us. Jeremy was a great guy. We stopped by on a Sunday afternoon to check out cars and told him we weren't even remotely interested in buying anything (which we were not and didn't at the time) but he enthusiastically entertained us, took us for a test drive and answered all our questions. This is the reason why a month later when I had to put my car to rest we went back and bought our next car from him. Jeremy exemplifies everything a car salesmen should be: friendly, no pressure, straight shooter and extremly knowledgable about the product he's selling. Jeremy went above and beyond to made sure we knew what we were buying and how to use all the features of the car we purchased. I would hope Jeremy is recognized for his outstanding service. More

The car I was looking for was gone, so I was shown different cars until we found the one that worked for me. Everything went smoothly, and the few questions I had were answered quickly and they calle different cars until we found the one that worked for me. Everything went smoothly, and the few questions I had were answered quickly and they called me back when they said they would. More

Everyone was very friendly and willing to show us cars within our price range. No one made us feel like we were taking up to much of their time or asking to many questions. Most things were explained wel within our price range. No one made us feel like we were taking up to much of their time or asking to many questions. Most things were explained well and in pretty good detail. They just have to remember when people are buying a new car and never had a car with the gas opener in the car to tell them that. It took me a while to figure out how to open the gas compartment, because I always opened mine from the outside of the car and not inside the car. "laughing" It was a good experience and I hope to work with this car dealership more in the future. More

I visited Port City Nissan today to look into buying/leasing a new vehicle. I had not bought a "NEW" car for almost 30 years (bought used) and was somewhat anxious because of all the new technol buying/leasing a new vehicle. I had not bought a "NEW" car for almost 30 years (bought used) and was somewhat anxious because of all the new technology. Never in my wildest dreams did I think I would drive out a few hours later with a brand new Nissan Sentra. Ryan Faulkner was the first person I spoke with and would recommend him to anyone looking for a truly sincere and friendly sales person. He explained every aspect of the purchase/lease and answered all questions I asked. Brian Snow was the second person I had to sit with and he made me feel right at home and got me thru the "sign on the dotted line" process without a hitch. I truly left Port City Nissan feeling like a teenager again. I am now cruising around Portsmouth in a snappy new car and loving every minute of it. I will feel comfortable, once again, driving to see family and friends without the worry of a possible breakdown. Thank You Ryan and Brian for a terrific car buying experience. More

I had a great time shopping for cars at Port City Suzuki. Kip was very patient and willing to take the time to show me any car that I was curious about. Test drives were casual and fun, and the buying proc Kip was very patient and willing to take the time to show me any car that I was curious about. Test drives were casual and fun, and the buying process was very easy, there was no push to make decisions, and even price negotiations were painless. I would absolutely recommend Port City to friends when considering a new vehicle, and Kip's great service in particular. More

I was very satisfied with my experience at Porty City Nissan. May sales person was Jeremy Brocato and he was professional,friendly and very pleasant to deal with.He made car shopping pain free. This is t Nissan. May sales person was Jeremy Brocato and he was professional,friendly and very pleasant to deal with.He made car shopping pain free. This is the second Nissan that I have leased and I would recommed Port City Nissan to friends and family and definitely tell them to ask for Jeremy. More

My wife and I just purchased a Used Honda CRV through Port City Nissan. Everyone we encountered was very professional. Almost all of my interaction was with Jeremy Brocato. Jeremy had excellent customer Port City Nissan. Everyone we encountered was very professional. Almost all of my interaction was with Jeremy Brocato. Jeremy had excellent customer service skills and worked really hard to address all of my concerns and questions. He made himself overly available by allowing me to text him with questions and by also making himself available on his days off. Although we were specifically shopping for a Honda, Jeremy did an excellent job adapting to our specific needs. After viewing the car and getting an appraisal on my trade-in value, Casey Goodson offered me a price on the car. I told Casey that I would have to talk to my wife about the offer. I contacted Jeremy a few days later and offered to buy the car for $412 less than Casey's initial offer. I then went to the dealership to test drive the Honda CRV for a few hours. When I returned, I told Jeremy that I would buy the car on the spot (check in hand with no financing) for $412 less than Casey's initial offer. After he talked with Casey, Jeremy told me that Casey would not accept my offer. I then told Jeremy that I appreciated all of his help and hard work, but that I would not be able to purchase the car. When I went out in the parking lot, Casey was standing by my car. He told me that he was sorry that we were $400 off. I then got in my car and left the dealership. At this point I was completely content with not buying this car. From a personal standpoint, I visited the dealership 3 times in the attempt to purchase the car. I was given one initial offer by Casey, yet he would not entertain accepting my offer for $412 less than his initial offer. The car that I was willing to purchase was traded in on January 30th. This Honda was sitting on a Nissan lot for 45 days. To me it was extremely surprising that a sales manager would let a sale walk over $412. About 45 minutes later, I returned to the dealership and purchased the car for Casey's initial offer. We purchased a Honda CRV because we really like the car. We purchased a Honda CRV from Port City Nissan because of Jeremy Brocato. Jeremy's exceptional customer service and dedication made up for Casey's shortcomings. If Jeremy was just an average salesman, I know I would not have purchased a car from Port City Nissan because of Casey Goodson. As a one-income family, we were willing to buy the car with cash for $412 less than Casey's initial offer. For us, paying the extra $412 requires a huge sacrifice, yet to a dealership it's nothing. Thank you to Jeremy for all your hard work, we will gladly recommend this dealership because of him. I would also like to give a special "Thank You" to Dave Wing. Although I did not work directly with him, he also had excellent customer service. Finally....if you read Casey's profile, I hope you now understand why he can go out and get ice cream 3 days a week. More

I have been dealing with Port City Nissan for the past 13years.(2- Xterrra's and 3- Altima's) When you walk in the door it is like old home week.The sales team gives a 110%,I enjoy it so much that my kids 13years.(2- Xterrra's and 3- Altima's) When you walk in the door it is like old home week.The sales team gives a 110%,I enjoy it so much that my kids have both purchased a car and truck through them. Over the years things have become much easier mainly the streamlining on the finance side. When this lease is up I will definately go back for my next adventure in car shopping. My new favorite sales guy is Dan(who made me feel Iike I have known him all of my life), my new finance guru Eric who makes the finance end so smooth, and last but not least Casey and Kevin whom we give so much grieF to. When service time rolls around it's back to the sales department to check in and say Hi. More