Port City Nissan
Portsmouth, NH
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This turned out to be the worst buying experience I have ever had. Everything was delayed from the time I finished my test drive. After negotiating the pricing of both a trade in as well as the price of t ever had. Everything was delayed from the time I finished my test drive. After negotiating the pricing of both a trade in as well as the price of the car I assumed what was agreed to was on the final paperwork. When reviewing the final paperwork signed that evening I realized, not only was the negotiation nothing like what it had taken four hours to agree to but they had charged me for "optional equipment" as well as title search, intended to be waived and finally more than the advertised price for the vehicle. When confronted Chris's response was: if you have a problem with the deal have your attorney contact me directly. There is no time to rescind a contact. My call was less than 24 hours later. Chris was pleasant enough but ultimately deceptive, unethical and frustrating. Adding insult to injury, I now need to follow up with Attorney General complaint under Consumer Protection Act. More
Jim Lowell, our salesperson, has a great outgoing personality, great knowledge of product(s) he is selling, honesty and integitity. These qualities are condusive to Jim being an integral part of the personality, great knowledge of product(s) he is selling, honesty and integitity. These qualities are condusive to Jim being an integral part of the Port City Nissan family. Jim and the entire team at Port City made our purchase a very nice experience. We would not hesitate to return to this dealership in the future and would highly recommend them to anyone who is looking to purchase a new or used vehicle. More
I came to the dealership after being frustrated with its neighbor. Jim was beyond friendly and accommodating he took the time to listen to what I wanted and had car after car lined up for me to test drive. neighbor. Jim was beyond friendly and accommodating he took the time to listen to what I wanted and had car after car lined up for me to test drive. Even after telling him I was looking to buy a car with in the next 6m to a year he was able to get the price of the car down to something I was happy with. After I was done with my transaction my husband wanted to get a new car and went with anther Nissan dealership in the area because they had more stick shifts. He bought from them and regretted it. 2 weeks later he back to my dealership and was able to get into a lease with the same monthly payments and is much happier with the car and the experience. More
I had an incredible experience dealing with everyone over at Port City Nissan. I have sketchy credit at best and with a lot of help from Derek Mason and Eric Haley I walked out with a brand new car. They wor at Port City Nissan. I have sketchy credit at best and with a lot of help from Derek Mason and Eric Haley I walked out with a brand new car. They worked and tried so many different scenarios to help me get a reliable vehicle for my family and I very much appreciated the help and boy did I need it. I would recommend this dealer to all my friends and family looking for a new or used car and I intend to do my business here as well. Thanks for all the help guys. More
I have to say Ryan is, by far, the best car salesman I have worked with to date. He was professional, friendly, and smart. There was no "game playing", and we were able to work out a deal quickly and effi have worked with to date. He was professional, friendly, and smart. There was no "game playing", and we were able to work out a deal quickly and efficiently. Hard to find a salesman you believe to be honest and trustworthy, and Ryan fits the bill. Good sense of humor too, always a plus.. Eric, too, was professional,direct and friendly. He made the financial piece of this deal as simple and painless as possible. A great help. So, thank you Port City!! More
The only thing that matter to this dealership is to make sure I was happy with the deal the car and the delivering of the vehicle. Any issues were quickly and I mean quickly fixed without trying to sell me sure I was happy with the deal the car and the delivering of the vehicle. Any issues were quickly and I mean quickly fixed without trying to sell me something I didn't want or need. There service department is outstanding and was the reason I went back to Portcity Nissan. Now I would add their sales department. More
My experience with Port City Nissan was amazing. I knew exactly the vehicle and color I wanted. He made me feel that what I wanted in a vehicle and price was important. He went to great lengths to get me t exactly the vehicle and color I wanted. He made me feel that what I wanted in a vehicle and price was important. He went to great lengths to get me the best deal! Although the final inspection of the vehicle was not 100% perfect, he made sure it was before we left the lot. I would definately do business in the future with Port City Nissan! More
Great dealer, great experience, best prices, nice people and great rep. Would do business again. Nobody will come close to their price and they have tons to choose from. Knowledgeable staff and great fin and great rep. Would do business again. Nobody will come close to their price and they have tons to choose from. Knowledgeable staff and great finance folks who go the extra mile to put a deal together that works for the customer. More
What a GREAT experience I had at Port City Nissan! I have to say that I was not impressed by the website while doing my research but was driving by after trialing another vehicle and decided at the last have to say that I was not impressed by the website while doing my research but was driving by after trialing another vehicle and decided at the last minute what the heck. Am I SO GLAD I did! They were incredibly kind, honest, down to earth, patient and very fun to work with me. The experience was made easy, and enjoyable. They are clearly a tight "family" atmosphere and everyone there enjoys thier job/career and each other. It's a true team scenario. Everyone was very willing to help me in any way possible as well as each other! What a nice thing to see and experience in today's world. I would highly recommend this dealership to anyone seeking a new or used car. In addition, they actually "listened" to what my needs were and directed me to a "Rogue". I didn't even know what a Rogue was! I am SO happy with my service, Nissan team and my new Rogue! It totally "ROCKS!" AWESOME experience with these folks!! Give them a try, you won't regret it! More
After conducting research over the internet and visiting a number of Nissan dealers both inside and outside of Boston area, I was pleased to have discovered the helpful and knowledgeable sales team (Patrick a number of Nissan dealers both inside and outside of Boston area, I was pleased to have discovered the helpful and knowledgeable sales team (Patrick Gannon and Sadie Giesemann) at Port City Nissan. They took the extra time and effort to understand my needs, explain my options, and answer all of my questions in a non-pressure environment. I also highly appreciated their straightforward, candid approach to the price negotiation, financing, and purchase process. There are many Nissan dealers that are much closer to where I live and work, but their willingness to go the 'extra mile' for both pricing and service convinced me that they valued me as a customer. Now that it's just over a month later since I purchased my Xterra, I am still very happy and satisfied with my decision to purchase from Port City. I would highly recommend them to anyone looking to purchase a new vehicle. - Nick More