Port City Nissan

Recall Called in the morning and took me right in. Service is always good and professional. Never have to wait long at all and they have a very nice waiting Called in the morning and took me right in. Service is always good and professional. Never have to wait long at all and they have a very nice waiting area. More

Great job! Smooth and easy process the entire way. I usually make things pretty easy, so I think that helped. But, I know I got a great deal and great interest Smooth and easy process the entire way. I usually make things pretty easy, so I think that helped. But, I know I got a great deal and great interest rate. Shopped other local dealers and some were ok, but Port City earned my business by being straight to the point. The other dealers dance and give you fake smiles (maybe some people like that cheese). I like the direct and to the point approach. IT SAVED ME TIME AND MONEY!!!...I love my new Altima and will be back! More

The worst dealership ever Buyer be wear! These people will reap you off. Every dirty trick in the book is implemented here. I would come to this dealership every time I look to Buyer be wear! These people will reap you off. Every dirty trick in the book is implemented here. I would come to this dealership every time I look to buy a car and every time I leave disappointed. One time I did buy a car there, but had to go through xxxx to finish the deal. Generally, the sales people are OK, but most of them are new every time I come, like high school kids or something. I guess they cannot survive longer in this dealership. The service department is below average in quality and tend to over-inflate the labor hours, no surprise there. But the business/financing department is the worst. They would pressure you for hours to buy all kind of crap, some "miracle" protection chemicals, shady service contracts, "great financing" options and what not. More

Switch and bait, intimidation & disrespectful This was WORST EVER Car Buying experience I've had in 50 Plus Years buying cars. Crooks Avoid at all costs bad dealership Good product This was WORST EVER Car Buying experience I've had in 50 Plus Years buying cars. Crooks Avoid at all costs bad dealership Good product More

100% unsatisfied, mislead - lease Knowing I couldn't afford more debt, they blindsided me and made the deal by having me default on my current loan? No one once said what would you li Knowing I couldn't afford more debt, they blindsided me and made the deal by having me default on my current loan? No one once said what would you like to do with this car you still own, went through the process of removing plates cleaning out my car and no one once indicated we now owned three cars. The shady salesman knew I didn't even have gas money. Completely ripped off by a 20 year old salesman who has no idea what credit even means when you have a family to provide for now my credit is tarnished. Never ever would I recommend anyone to Port City Nissan, Portsmouth NH. They never once returned our call as indicated when we spoke to Eric in finance. Completely unprofessional car dealership, or what you would expect for a shady dealership can't wait for the lease to end won't be soon enough! More

Customers! Beware of price mentioned in Doc before Signing! Posting on my recent purchase of Nissan Altima with Port city Nissan . I was totally shocked to see the numbers on my first bill . I was going for a Posting on my recent purchase of Nissan Altima with Port city Nissan . I was totally shocked to see the numbers on my first bill . I was going for a finance option . Port City Nissan offered me two choices , First one was with the price of XX with 3.99 % interest rate and the second one was with the price of YY with 0.0 A.P.R. So I took the second option . But when the first bill came the I was shocked to see the numbers in the bill. The sales person explained us about both the option on the day of purchase , We (Myself & my Wife ) clearly mentioned to sales rep that we are going in with YY price with 0.0 APR option. So we were under assumption that it was 0.0 APR, But looks like the papers that were created for the 3.99 % interest rate option. I communicated clearly to Sales rep that am going with the 0.0 APR option. I went with my trust with Port City Nissan , that's why I didn't even look at the papers when signing it during my purchase .Until the first bill I was under the impression that I went with 2nd option of 0.0 APR. When the first bill came that's when I realized the numbers didn't look right and verified the papers signed was created differently. For which they have broken the trust of the customer ... When inquired with Port City, they never accepted their mistake and played the blame game by mentioning the document was created for it and i have signed it ... So So customers beware and read twice before you sign the document , Ensure the document is created for what was agreed upon!! They will ask you sign in a system ( E-Sign ) ... But read it and check the agreed value and then sign it !!! I also spoke to the Business director , Seems like he wont even address the customer issues/concerns ... More

Excellent Service We took our Pathfinder there last weekend for service that was covered by the factory warranty. We had purchased our Pathfinder used at another deale We took our Pathfinder there last weekend for service that was covered by the factory warranty. We had purchased our Pathfinder used at another dealer and didn't really know what was covered so we called Port City and they looked into it for us. We were covered, and got in right away, they even fixed a rattle that no one else had been able to find. Everyone was friendly and helpful, would definitely go back. More

Great dealership I was in the market for a light duty truck and found one on Port City Nissan's website and was very pleased with sales person Justin Dostie. We went o I was in the market for a light duty truck and found one on Port City Nissan's website and was very pleased with sales person Justin Dostie. We went on a lengthy road test and Justin answered all of my questions and was extremely helpful and patient. I would highly recommend a trip to Port City Nissan before you go anywhere else! Tony Baltas Scarborough, ME More

saless department sales manager gives you a quote of 12,500 on your trade and cannot give you that price when you arrive then add extra amount to the advertised price sales manager gives you a quote of 12,500 on your trade and cannot give you that price when you arrive then add extra amount to the advertised price to the car you are purchasing More

A pretty awful experience PLEASE READ THIS!! I hope I might be able to save someone some grief. I am not someone who writes reviews as a habit but the service I received at PLEASE READ THIS!! I hope I might be able to save someone some grief. I am not someone who writes reviews as a habit but the service I received at Port City was pretty horrible. I bought my Rogue in Mid-July , I traded my Jeep in during the purchase. I arrived at the dealership late, they were my last dealership I was checking out for the day. The salesman, Ralph, was nice enough and after much back and forth we decided on a rogue. The manager was then summoned to talk $$. He gave my husband and myself some numbers which my husband calculated and found to be significantly off. We kept correcting the manager and as we were leaving- to consider the offer for the night- the manager changed the numbers, somehow "got someone to buy the jeep tonight" and would give a fair enough deal. Or so we thought. During the transaction we were told that our insurance agent would be contacted and insurance swapped over. It never happened, I didn't know this until I was contacted by the financial company. Port City was responsible for submitting the trade papers for the Jeep. Never happened, I continued to be charged for Jeep loan. I am still in the process of trying to correct that and get my $$ back. I was told that I could leave my Jeep at dealership and remove my personal belongings the following day. I did that because "Yay! I have a new car to drive around!" The salesman said he needed the keys to move and lock the car. I returned the following day and found that some expensive training equipment was missing. When I inquired I was told no one knew where it went. The Jeep was still on the lot.. I did bring this to Kevin Shevelin's attention and to give credit where it is due, he said he would replace it. I contacted Port City this morning at 9:48am to speak to a manager. The Sales Manager, Kevin Shevelin was not available, the GM had the day off , and the only other person, Jennifer ( the owners daughter) was on the phone. I was assured that Jennifer would call me back "as soon as she finishes the call". I am still awaiting a phone call back. So, (please!) take my advice and look elsewhere. Nissan is a great product, Port City is a pretty lousy dealership. More