Port City Nissan

Easy and helpful Everyone was amazing and made it such an easy and enjoyable process buying my new car! It was truly a pleasurable experience! I would recommend this d Everyone was amazing and made it such an easy and enjoyable process buying my new car! It was truly a pleasurable experience! I would recommend this dealership to anyone! More

My service experience was truly outstanding. When I come to Port City Nissan for service I am always greeted, and treated in a friendly, professional manner. I get the prompt accurate service and When I come to Port City Nissan for service I am always greeted, and treated in a friendly, professional manner. I get the prompt accurate service and information I need to make sound decisions about my cars. The waiting area is pleasant, well stocked and clean,, and I do like the free WiFi. The service I get from your professional team is one of the reasons I continue to buy Nissan vehicles. RAY in particular is a real asset to your service team. More

Best car buying experience ever Best dealership I bought a car from. Work with you all the way. Very helpful. Glad I bought at Port City and not a local dealer in New York Best dealership I bought a car from. Work with you all the way. Very helpful. Glad I bought at Port City and not a local dealer in New York More

Oil change and inspection As always, I bring my car to PortCity Nissan for any maintenance. I trust the service department to tell me if something is needed for my car. I hav As always, I bring my car to PortCity Nissan for any maintenance. I trust the service department to tell me if something is needed for my car. I have never been pressured to have anything but the necessary work done on my car. I feel confident in the work that is being done on my car and know that if something needs to be corrected, the service department will work with me to make sure my car is safe. More

Recall Called in the morning and took me right in. Service is always good and professional. Never have to wait long at all and they have a very nice waiting Called in the morning and took me right in. Service is always good and professional. Never have to wait long at all and they have a very nice waiting area. More

Great job! Smooth and easy process the entire way. I usually make things pretty easy, so I think that helped. But, I know I got a great deal and great interest Smooth and easy process the entire way. I usually make things pretty easy, so I think that helped. But, I know I got a great deal and great interest rate. Shopped other local dealers and some were ok, but Port City earned my business by being straight to the point. The other dealers dance and give you fake smiles (maybe some people like that cheese). I like the direct and to the point approach. IT SAVED ME TIME AND MONEY!!!...I love my new Altima and will be back! More

The worst dealership ever Buyer be wear! These people will reap you off. Every dirty trick in the book is implemented here. I would come to this dealership every time I look to Buyer be wear! These people will reap you off. Every dirty trick in the book is implemented here. I would come to this dealership every time I look to buy a car and every time I leave disappointed. One time I did buy a car there, but had to go through xxxx to finish the deal. Generally, the sales people are OK, but most of them are new every time I come, like high school kids or something. I guess they cannot survive longer in this dealership. The service department is below average in quality and tend to over-inflate the labor hours, no surprise there. But the business/financing department is the worst. They would pressure you for hours to buy all kind of crap, some "miracle" protection chemicals, shady service contracts, "great financing" options and what not. More

Switch and bait, intimidation & disrespectful This was WORST EVER Car Buying experience I've had in 50 Plus Years buying cars. Crooks Avoid at all costs bad dealership Good product This was WORST EVER Car Buying experience I've had in 50 Plus Years buying cars. Crooks Avoid at all costs bad dealership Good product More

100% unsatisfied, mislead - lease Knowing I couldn't afford more debt, they blindsided me and made the deal by having me default on my current loan? No one once said what would you li Knowing I couldn't afford more debt, they blindsided me and made the deal by having me default on my current loan? No one once said what would you like to do with this car you still own, went through the process of removing plates cleaning out my car and no one once indicated we now owned three cars. The shady salesman knew I didn't even have gas money. Completely ripped off by a 20 year old salesman who has no idea what credit even means when you have a family to provide for now my credit is tarnished. Never ever would I recommend anyone to Port City Nissan, Portsmouth NH. They never once returned our call as indicated when we spoke to Eric in finance. Completely unprofessional car dealership, or what you would expect for a shady dealership can't wait for the lease to end won't be soon enough! More

Customers! Beware of price mentioned in Doc before Signing! Posting on my recent purchase of Nissan Altima with Port city Nissan . I was totally shocked to see the numbers on my first bill . I was going for a Posting on my recent purchase of Nissan Altima with Port city Nissan . I was totally shocked to see the numbers on my first bill . I was going for a finance option . Port City Nissan offered me two choices , First one was with the price of XX with 3.99 % interest rate and the second one was with the price of YY with 0.0 A.P.R. So I took the second option . But when the first bill came the I was shocked to see the numbers in the bill. The sales person explained us about both the option on the day of purchase , We (Myself & my Wife ) clearly mentioned to sales rep that we are going in with YY price with 0.0 APR option. So we were under assumption that it was 0.0 APR, But looks like the papers that were created for the 3.99 % interest rate option. I communicated clearly to Sales rep that am going with the 0.0 APR option. I went with my trust with Port City Nissan , that's why I didn't even look at the papers when signing it during my purchase .Until the first bill I was under the impression that I went with 2nd option of 0.0 APR. When the first bill came that's when I realized the numbers didn't look right and verified the papers signed was created differently. For which they have broken the trust of the customer ... When inquired with Port City, they never accepted their mistake and played the blame game by mentioning the document was created for it and i have signed it ... So So customers beware and read twice before you sign the document , Ensure the document is created for what was agreed upon!! They will ask you sign in a system ( E-Sign ) ... But read it and check the agreed value and then sign it !!! I also spoke to the Business director , Seems like he wont even address the customer issues/concerns ... More