Port City Nissan
Portsmouth, NH
Filter Reviews by Keyword
By Type
Showing 632 reviews
There are many good car dealers in the area, this is NOT one First I would like to say that I very rarely post reviews. I work long hours and don't have a lot of spare time so my time is very important to me. First I would like to say that I very rarely post reviews. I work long hours and don't have a lot of spare time so my time is very important to me. I have been in the car buying prosses for many months now and have dealt with many car dealers over the past few moths. Some have stood out to me as great sales businesses. Such as the guys at Hampton Ford Hyundai, Ocean Subaru and even the Somersworth Rochester Nissan. Sadly none of them had a car that suited my needs as well as Port City Nissan did. The first experience I had with them is when I went in to just look over the cars available. I was greeted by a young sales associate, who asked a few questions and I informed him that I was just looking for the time being. Even with this information he kept pushing to go for a test drive with every vehicle I looked at. I figured that it was just a young inexperienced sales staff so I didn't think too much of it. Then almost a month later I had completed my research and went back to this dealer to test drive and talk prices. All threw the test drive I was told almost nothing about the features of the vehicle and asked if I was interested in buying or if it fits all my needs and would I be interested in purchasing the car today. The vehicle I decided on had one price online that I was expecting to pay. Then when I came in I found out that unless you had $2,000 cash or trade, the price increased by that amount. Instead of being up front and honest with the price online they excused this trickery on a competitive market. After they waisted my time by giving me the run around with false papers on how much they bought the vehicle for, which according to them was exactly what they wanted for it, and every other trick everyone absolutely can stand, we finally worked out a price. The only requirement I had was I wanted to bring it to a private garage to look go over the car. They reluctantly agreed and when the mechanic (who has all 7 ASE certifications) looked it over he found several easy to detect problems with the car that would end up leaving me stranded on the road. When I came back to the dealership with these concerns they told me they would not work with me on the price or fix the problems, and I was told the offer stood till the end of the week. Finally to top this horrible sundae off with a cherry, when I arrived 2 days later to purchase the vehicle, even with the current problems it had, they increased the price. Demanding that I pay the increased price they are now requiring or I can leave, thus I left. I recommend you don't waste you time and your money there. More
very good Make sure you get the EZ pass out. Overall fully satisfied with the buying experience at Port City Nissan We look forward to the service relationsh Make sure you get the EZ pass out. Overall fully satisfied with the buying experience at Port City Nissan We look forward to the service relationship More
best service center ever had to deal with :) When I first visited Port City Nissan they informed / educated me about leasing a Nissan : very apprehensive : followed through with my first one : th When I first visited Port City Nissan they informed / educated me about leasing a Nissan : very apprehensive : followed through with my first one : then went on with my second : now I just did my third lease : each time has been a great experience : the service center is one of the best ever experienced : I would recommend Port City Nissan to everyone who's looking for an individual special experience : they are always at your finger tips if you need them and happily ready to service your automobile : thank you Port City Nissan : looking forward to doing more business with you in the future : 5 star experience : ????? More
great dealership Motivated sales force. Intelligent service people and an excellent Finance mgr. I have always been treated fairly. That's why I have bought over 40 ca Motivated sales force. Intelligent service people and an excellent Finance mgr. I have always been treated fairly. That's why I have bought over 40 cars from them More
Making it right!!!! There was some confusion with 3rd party car site pricing but in the end they made things right!!!!!! Katherine went above and beyond to help us secure There was some confusion with 3rd party car site pricing but in the end they made things right!!!!!! Katherine went above and beyond to help us secure the vehicle. More
Reasonable, Helpful and Friendly Leased a 2016 Rogue and the service was exceptional and the negotiations and pricing reasonable. The staff stayed late to accommodate my wants and n Leased a 2016 Rogue and the service was exceptional and the negotiations and pricing reasonable. The staff stayed late to accommodate my wants and needs, resulting in a perfect car match for me. More
Rogue Leased new rogue. Were great to deal With. They worked the deal with me. Justin was honest and upfront with where the deal was and allowed us to Leased new rogue. Were great to deal With. They worked the deal with me. Justin was honest and upfront with where the deal was and allowed us to work out a deal. More
"User friendly" customer service Every member if the staff team was"user friendly". My experience was straight forward and all my questions were understood so I could understand every Every member if the staff team was"user friendly". My experience was straight forward and all my questions were understood so I could understand everything. More
non-stop courtesy and professionalism from everyone involved I wanted to test drive one more car but it was 10 minutes before closing. They stayed late for me and gave me the car I liked most to take home. I wa I wanted to test drive one more car but it was 10 minutes before closing. They stayed late for me and gave me the car I liked most to take home. I was floored:)! Needless to say, I didn't want to give the car back anymore. All my questions and concerns buying a certified pre-owned car were answered with great attitude and knowledge. After the purchase I returned with one more concern and even that is being taken care of. Excellent experience bar none. I would highly recommend a Nissan and to purchase it from Port City Nissan. We will be back, without question. My husband needs a newer car soon too:). Enjoy. More
Loving my new rogue!!! I recently leased a 2016 Rogue. I love it. Ive driven Nissans since 2002 starting with a Murano. The new body style on the Rogue is so sharp. It ha I recently leased a 2016 Rogue. I love it. Ive driven Nissans since 2002 starting with a Murano. The new body style on the Rogue is so sharp. It has tons of room and it's fun to drive. The rogue is a great vehicle. More

