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Port City Nissan
Portsmouth, NH
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Amazing experience Was very pleased with this dealership , people were very friendly. Our salesman Mike was exceptionally knowledgeable and helped us thru the purchasing Was very pleased with this dealership , people were very friendly. Our salesman Mike was exceptionally knowledgeable and helped us thru the purchasing process and made us feel wanted ! I can only wish there were more people like Mike. Can’t say enough how happy we were leaving with our new Altima ! More
Service department does not go above and routine appointment I made an appointment for an oil change and tire rotation. While there, I noticed their website showed a coupon for 39.95 for the service. When I went I made an appointment for an oil change and tire rotation. While there, I noticed their website showed a coupon for 39.95 for the service. When I went to see the service writer Jason to make sure that's what he was applying he said no because I didn't ask for it. So he would have let me spend 80 dollars because I didn't present it. I truly believe that God customer's service will increase your business and a good service writer would have presented it to me at my arrival. It's like going to McDonald's and ordering a Big Mac large fry and drink and then not giving me the combo price. Totally uncalled for. On another note, I reported at the time of service a piece of foam sticking out between my Dash in my windshield. Jason advise me they seen that and they usually just cut it out and told me they would take care of it but they didn't. I also reported to them that my seat was loose and at the end of the service they told me it wasn't then I had to go back and show the service manager that it was indeed loose. The service manager then said he would have to take a look at another vehicle to compare it to see if if it's loose but couldn't do it at the moment cuz they were busy closing their books for the end of the month instead of helping the customer out. So I took the initiative myself and a Salesman gladly help me find a comprable car. My seat wasn't fact lose compared to the newcomer will car and the salesman went out of his way to get the general manager to help me out with my situation. There is more to this story but I'll leave it at that as of right now the general manager is supposed to be helping me out with my seat so we will see what happens. More
Truly greatful I was in a tough spot with my old vehicle it was uninspectable and I was getting ticket after ticket for no sticker and it was far to expensive to fix I was in a tough spot with my old vehicle it was uninspectable and I was getting ticket after ticket for no sticker and it was far to expensive to fix everything so I went to Port City Nissan and that's where I met Javier who along with the team there did everything in there power to help me and help me they did I got to leave in my 2014 Dodge charger sxt regardless of bad credit I am truly greatful !!!!! Fivestars for sure More
Perfection I was met promptly upon my arrival and greeted enthusiatically. They took my car in right away and even washed it before returning it to me I was met promptly upon my arrival and greeted enthusiatically. They took my car in right away and even washed it before returning it to me More
I would recommend this place in an instant! Always a pleasure to do business with whether it's to buy a car or have one serviced. The entire staff has always been friendly, courteous and promp Always a pleasure to do business with whether it's to buy a car or have one serviced. The entire staff has always been friendly, courteous and prompt. Noah is wonderfully straightforward, knowledgeable and works magic. More
A great experience I had an great experience when it came to purchasing a vehicle from Port City Nissan. Both Chris and Noah kept a professional and friendly demeanor th I had an great experience when it came to purchasing a vehicle from Port City Nissan. Both Chris and Noah kept a professional and friendly demeanor throughout the entire buying process. I started my search for a new vehicle there but decided to keep my options open by going to other dealerships. In the long run, I ended up where I began and couldn’t be happier. More
Always treated well Getting service performed always treated well and everything is explained. Bend over backwards to make sure I am satisfied. Sales people very helpfu Getting service performed always treated well and everything is explained. Bend over backwards to make sure I am satisfied. Sales people very helpful and friendly. No pressure. More
Needed wheel locks taken odd Great that the team was able to get the wheel locks off. Thank you for fitting me into your schedule so quickly it saved me a lot of time. Great that the team was able to get the wheel locks off. Thank you for fitting me into your schedule so quickly it saved me a lot of time. More
Great service and very friendly Sales person was very will to get me in to the vechicle that best fix me and on my terms and finance was very informative Sales person was very will to get me in to the vechicle that best fix me and on my terms and finance was very informative More
Everyone is friendly and willing to help. I have been doing business with this dealership for many years and because of the customer service in all departments I will continue doing business w I have been doing business with this dealership for many years and because of the customer service in all departments I will continue doing business with Port City nissan. More