Back

Port City Nissan

Portsmouth, NH

4.1
628 Reviews

120 Spaulding Turnpike

Portsmouth, NH

03801

Directions

By Type

Showing 628 reviews

October 06, 2022

Dealership did not present facts about the vehicle I purchased and withheld the history of the vehicle which had been I an accident More

by Nibs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Haley, Javier Mendizabal
Oct 10, 2022 -

Port City Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 28, 2022

Our company needed 3 new vehicles for our fleet, and Port City Nissan was able to provide us with what we needed and all within 5 days. Pretty remarkable in today’s tough buying market. Eric, their sales dir More

by Marcdelorme.fergee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Haley, Mike Kaval
Sep 29, 2022 -

Port City Nissan responded

We are very happy to have provided you with the 3 vehicles you needed in a timely fashion! We sincerely value your business and look forward to your next visit.

September 22, 2022

No pressure for the first time walking into a dealership, friendly and personable. Our sales person was Laura Delorey. Thank you for helping us navigate through the process of buying a car. We have not had a More

by Heidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delorey
Sep 25, 2022 -

Port City Nissan responded

Thank you so much for your kind words, Heidi, and for taking the time to leave us this wonderful feedback!

August 31, 2022

It was a very poor experience. The sales rep. was much too pushy, even after I told him that I was tired of it and he should stop. He asked the same questions over and again and More

by ahammitte
Recommend Dealer
No
Employees Worked With
Nate and a sales manager whose name I didn't catch
Sep 04, 2022 -

Port City Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 21, 2022

Horrible experience. Online tool and offer is not what they offer you. They do a bait and switch. Horrible experience. Waste of hours. Terrible. Don't let these guys More

by Hemi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsey Soucy
Jun 25, 2022 -

Port City Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 10, 2022

From the first time emailing the dealer to delivery everything was smooth and easy. Luther my salesperson was great. Thank you Lindsey, Justin and Brian too! More

by yourcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther, Justin, Eric Haley, Brian Lehman, Lindsey Soucy
Jun 10, 2022 -

Port City Nissan responded

Thank you for taking the time to share your thoughts on working with Luther and our team. We're glad to hear we delivered such a great experience!

June 02, 2022

*****KELSEY**** Thank you for making my dream of owning a Corvette come true! Thank you for your patience and 'non-persistent' demeanor! You made this car buying experience very stress-free, quick and enjo More

by tonifem30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey , Brian Lehman
Jun 03, 2022 -

Port City Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Corvette. We truly appreciate your feedback!

May 05, 2022

My salesman, Rob, was very professional, helpful and informative. Javier was very knowledgeable providing me with information regarding the technology of the vehicle. I would highly recommend the dealer More

by adrienne_morang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Curry, Javier Mendizabal
May 09, 2022 -

Port City Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Adrienne, and it's great to hear about your excellent experience here at Port City Nissan.

April 21, 2022

Exceptional, a true team effort, fair and no negotiation or last minute scams. I was given the royal treatment by every person who helped but I must say that this entire dealership is pretty spectacular!!! More

by Jjstoney0911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Singh, Eric Haley, Lindsey Soucy
Apr 22, 2022 -

Port City Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Port City Nissan.

April 21, 2022

The salesman Michael went above and beyond all expectations, very professional, pleasant, helpful, and informative. I would recommend him to anyone. More

by courtneygoodwin23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaval
Apr 22, 2022 -

Port City Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Courtney! All of us at Port City Nissan are glad to have you as a customer.