Port City Nissan
Portsmouth, NH
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Misleading warranty I bought a car for 21K and was told there was a 30 day warranty for any issues even as minor as windshield wipers. I notice day 1 there was a chip in I bought a car for 21K and was told there was a 30 day warranty for any issues even as minor as windshield wipers. I notice day 1 there was a chip in the windshield so I called and they said bring it in. All they did was fill it with epoxy. They said it passes inspection. Then I had a halo light out so I called again on Day 11. They said bring it in. So I drive 1-1/2hrs again because I have a warranty and they tell me its not covered because its cosmetic and passes inspection. So now I have $3000 worth of work to fix these problems and It hasn’t even been 2 weeks!!!!!! More
Never Again Brought my car in because the brake light was on, they told me I needed 1100.00 worth of work. I left and brought my car elsewhere. They charged me 24 Brought my car in because the brake light was on, they told me I needed 1100.00 worth of work. I left and brought my car elsewhere. They charged me 24.00 to change the air filter. Said the brake fluid cap was sitting on top of the engine. Nissan must have changed the fluid cause it was clean and my brake light wasn’t on any more. They didn’t charge me cause I hadn’t authorized it maybe. More
Excellent experience Very professional sales people who listen to the customer then guide you to a happy solution.Everyone put in the extra effort to make me happy. I will Very professional sales people who listen to the customer then guide you to a happy solution.Everyone put in the extra effort to make me happy. I will definitely recommend this dealership More
Great service. So happy with our new Murano. Financing at zero interest, well you cannot beat that. I recommend Port City Nissan totally. They listen. at zero interest, well you cannot beat that. I recommend Port City Nissan totally. They listen. More
The Greatest Show on Earth I went in, a nervous wreck, I was about to go over my lease miles, with time not on my side. I went in to see a very respected man, someone I trust. W I went in, a nervous wreck, I was about to go over my lease miles, with time not on my side. I went in to see a very respected man, someone I trust. Wes Miller my salesman has been helping me for over 4 years now, always treated me with the utmost respect. He came into the showroom, saw me, surprised to see me, big smile and came up and shook my hand. I told him my dilemma, he smiled, told me to sit down, explained my options, calmed me down, and the day turned into a great day. I couldn't be happier. I would recommend him to anyone. Wes truly cares. I went home with a Brand new Rogue of my choice. Thank you Wes, so very much. Jody Johnson More
All some sales and management They're the bestest. Lots of bear hugs. Mangers and sales and owners are there for older customers and it was nicely to see that and feel that. They're the bestest. Lots of bear hugs. Mangers and sales and owners are there for older customers and it was nicely to see that and feel that. More
Pleasant surprise My Nissan Altima was shutting itself off while driving and I had tried replacing parts suggested on the internet. As a last resort I took my car to Po My Nissan Altima was shutting itself off while driving and I had tried replacing parts suggested on the internet. As a last resort I took my car to Port City Nissan thinking it would be expensive and after coughing up a lot of money I would experience the same problem with the car. To my pleasant surprise the dealer called me an hour after dropping the vehicle and told me what they would need to do to fix the problem and how much it would cost. The car is running great again and their estimated time as to when the car would be ready was right on the money. I'm very satisfied and would recommend them to family. More
Seamless Process I would highly recommend Mike Kaval and Eric Haley at Port City Nissan! Not only did they get me into an awesome car with no stress or pressure, but t I would highly recommend Mike Kaval and Eric Haley at Port City Nissan! Not only did they get me into an awesome car with no stress or pressure, but they were able to help my neighbor get into her dream car at the same time. Professional, polite and no BS car buying experience. More
Very helpful, Very Friendly. Kept their word. Port City Nissan's staff were very helpful and very friendly. They held true to the price that we had discussed. It made for a pleasant experience. Port City Nissan's staff were very helpful and very friendly. They held true to the price that we had discussed. It made for a pleasant experience. More
JP was great The service department is good and delivered exactly what they said they would do in the timeline I said they would do it. JP in particular was very n The service department is good and delivered exactly what they said they would do in the timeline I said they would do it. JP in particular was very nice and l enjoyed working with him. More