Port City Nissan
Portsmouth, NH
Filter Reviews by Keyword
By Type
Showing 628 reviews
Always helpful Stopped in with what I thought was low air pressure but turned out to be flat tire. It was New Years Eve and I was met with a smile and “No problem.” Stopped in with what I thought was low air pressure but turned out to be flat tire. It was New Years Eve and I was met with a smile and “No problem.” Love this service department More
Don't waste your time or money. Brought our Jeep in that we purchased here. Seemed to be having a transmission issue. Paid hundreds of dollars in tow fees, rental car, and diagnostic Brought our Jeep in that we purchased here. Seemed to be having a transmission issue. Paid hundreds of dollars in tow fees, rental car, and diagnostic time only to be told “codes cleared, should be all set”. Fast forward not even 24 hours later and the Jeep is having the SAME EXACT PROBLEM WE BROUGHT IT IN FOR. Now we’re being told we HAVE to pay for tow and rental and that they “don’t have the technology to fix the problem”. So I guess the moral of the story is , unless you have a full service shop at your own house, don’t buy a vehicle from Port City Nissan, they don’t have the technology to repair them if they breakdown. On the bright side, they did one xxxx of an oil change and state inspection, they do have the means to do those properly. More
Superior service The service is superior and the sales staff is knowledgeable of their product. They do not oversell or push. They ask intelligent questions to which t The service is superior and the sales staff is knowledgeable of their product. They do not oversell or push. They ask intelligent questions to which the public can understand. That’s why I continue to buy from port city Nissan More
Super friendly and helpful Very helpful! Having issues with bluetooth being locked, he got in my car with me, showed me how to set up properly. I think his name was Darren! Very helpful! Having issues with bluetooth being locked, he got in my car with me, showed me how to set up properly. I think his name was Darren! More
Excellent customer service My experience at Port City Nissan has been outstanding. Kip Leonard was very quick and transparent in presenting the numbers. No surprises. Entire tea My experience at Port City Nissan has been outstanding. Kip Leonard was very quick and transparent in presenting the numbers. No surprises. Entire team made it an easiest purchasing experience ever. I would definitely not mind going back to Port City again!!! More
Always a pleasant experience Quick quality service. I don't feel pressured into unnecessary services. Friendly personnel and I love that my dog is welcomed to sit in the waiting Quick quality service. I don't feel pressured into unnecessary services. Friendly personnel and I love that my dog is welcomed to sit in the waiting room with me! More
Outstanding customer service The easiest car purchasing experience ever - so professional and to the point - great- selection of vehicles - totally would recommend this dealership The easiest car purchasing experience ever - so professional and to the point - great- selection of vehicles - totally would recommend this dealership if you are looking for a car - so easy to work with. GREAT JOB More
Great costumer service Port City Nissan helped me fix a warranty issue with my Nissan Juke no questions asked everything was fixed in a timely manner and customer service wi Port City Nissan helped me fix a warranty issue with my Nissan Juke no questions asked everything was fixed in a timely manner and customer service within the service department was five star rating I will definitely be back to Tri City Nissan again! More
Replace cooling fan Patrick Lanoie was my service advisor he was informative and helpful. It was my first time dealing with this dealership and he made it painless. I wal Patrick Lanoie was my service advisor he was informative and helpful. It was my first time dealing with this dealership and he made it painless. I walked in explained my issue and he took over getting my vehicle in to see what was wrong. I had a rental for a few days during the repair but the repair was done and I was back in my car with no issues. It is nice to have someone like Patrick to deal with and hopefully he will be there for a long time. I recommend their service department. More
Easy, reliable, accommodating and honest!! Javier was more than accommodating. My time is limited bc of work and He made sure I got the car and price I asked for! Javier was more than accommodating. My time is limited bc of work and He made sure I got the car and price I asked for! More