Port Charlotte Honda
Port Charlotte, FL
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Had appointment with service to install driver side mirror on Dec 9th at 1:30PM, which I had ordered with your parts dept. on Dec 2nd. Around 3PM a service person came and told me the mirror was for th mirror on Dec 9th at 1:30PM, which I had ordered with your parts dept. on Dec 2nd. Around 3PM a service person came and told me the mirror was for the passenger side and was incorrectly ordered! Parts admitted their mistake and apologized. They would get the correct mirror and a new appointment was for Dec 15th at 12:30PM. The replacement mirror glass was installed "AS BEST AS POSSIBLE" on Dec 15th for $99.99 plus tax!!!! The mirror glass cost $69.99 plus tax! So for $181.88 I had a replacement glass mirror installed which probably took less than 15 minutes! You advertise tire alignment for $109.00 which will require more time than my mirror. Your staff were courteous, but I give Norm Reeves no stars at this time. I feel unjustly charged. I will surely relate my experience to anyone who will listen. Robert Banks 862-668-6161 More
I like having my vehicle serviced where I've purchased it Norm Reeves Honda has Honda trained techs and their service department employees are efficient and polite. it Norm Reeves Honda has Honda trained techs and their service department employees are efficient and polite. More
I had to dock 1 star this time, I was a little disappointed every time I get a car wash with my oil change this time when I got my car oil change I did not my car washed. The service for the oil c disappointed every time I get a car wash with my oil change this time when I got my car oil change I did not my car washed. The service for the oil change was fast and staff were very friendly. More
Took car in for tire leak. Had nail in it. First time at Honda Port Charlotte. Michael F was my service advisor. Super nice and very knowable. Took great care of situation. Wil Had nail in it. First time at Honda Port Charlotte. Michael F was my service advisor. Super nice and very knowable. Took great care of situation. Will ask for him next time car has an issue. More
CJ was amazing! He is very helpful, courteous and kind and made my purchase an easy transition! Thank you CJ! Courtney in the finance department was also very helpf He is very helpful, courteous and kind and made my purchase an easy transition! Thank you CJ! Courtney in the finance department was also very helpful, kind and courteous! Thank you for helping me with my purchase!! More