Port Charlotte Honda
Port Charlotte, FL
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Nice professional service, I recommend it Very professional and courteous service from Mike Austin, he showed a very good knowledge of the subject and knew the answers to each question asked, Very professional and courteous service from Mike Austin, he showed a very good knowledge of the subject and knew the answers to each question asked, Christopher (Unfortunately, I don't remember the last name) who was also very nice and showed knowledge of the subject. At the service department Mr. Graham was a very polite person More
Service Dept. My Honda needed an oil change. I was greeted by Terrel Sylver. I had several questions about certain things with the car that he quickly answered. V My Honda needed an oil change. I was greeted by Terrel Sylver. I had several questions about certain things with the car that he quickly answered. Very friendly and very helpful. I definitely recommend this dealership. Overall I find the people working there are great with customers. More
Port Charlotte Automall Staff was very friendly and the Service Department was quick and efficient. I will definitely recommend this dealership to friends and family for the Staff was very friendly and the Service Department was quick and efficient. I will definitely recommend this dealership to friends and family for their service needs. More
My honda I had 4 new tires filter to engine and air condition changed. I payed $960.00 for this, A couple of days later I got a coupon for a discount if I sp I had 4 new tires filter to engine and air condition changed. I payed $960.00 for this, A couple of days later I got a coupon for a discount if I spent a certain amount which would be $15.00. Called my rep to see if they would honor this discount. Was told I had to give them coupon on day of service. I think you could have honored this coupon seeing I spent so much money More
My 2019 Honda Accord Purchase I like the vehicle-I have owned Honda’s in the past. Salesman was very professional, the purchase process was non stressful. Dealership was amenable t I like the vehicle-I have owned Honda’s in the past. Salesman was very professional, the purchase process was non stressful. Dealership was amenable to price negotiations. More
Excellent service Friendly, and efficient. Javier is a wonderful sales person. He is friendly and explains everything that needs to be known about the vehicle. I thank Friendly, and efficient. Javier is a wonderful sales person. He is friendly and explains everything that needs to be known about the vehicle. I thank Javier Gallardo for his service. More
Dishonest/Incompetent The service department was deceitful in its analysis. Finally reached the service manager who did have the mechanic due the service update necessary. The service department was deceitful in its analysis. Finally reached the service manager who did have the mechanic due the service update necessary. In the meantime, Brian Serrano tried told me the blower motor was making noise - I had never heard the noise before or since. I drove home with the problem solved. The next time I tried to drive the car, I had to have it towed due to problems that I will have to wait for them to tell me. I lost total trust when I asked the manager why I had not received the ususal survey and he responded that the technician had written that the "customer had declined" recieving a survey. How tidy!!! More
Six month service and recall I was met by Terrel who, quickly and professionaly, informed me of what needed done to my car and how long he expected it would take. A shuttle servi I was met by Terrel who, quickly and professionaly, informed me of what needed done to my car and how long he expected it would take. A shuttle service was available for me but I didn't need it this time. Service was completed within that time frame and a complimentary car wash provided. I had some questions regarding my navigation so Terrel went with me to my car and explained, and showed me, what I needed to do. My Honda visit exceeded my expectations. More
Good customer service! From beginning to end my customer service was great! Angela Stewart is a great representative of your company. Thank you for her great service. Got From beginning to end my customer service was great! Angela Stewart is a great representative of your company. Thank you for her great service. Got job done in less that estimated time. More
Over the top amazing people at Port Charlotte Honda Let me first start by saying every employee I had the pleasure of working with was super helpful! All the employees worked as a team and actually help Let me first start by saying every employee I had the pleasure of working with was super helpful! All the employees worked as a team and actually helped each other! I purchased my new car recently from Port Charlotte Honda. When I first arrived I was hesitant because I don't care for sales people. Mike Austin is not your average salesman. He is not over bearing, he doesn't rush you and he doesn't just listen to what you are looking for in a car, he heard you! I told Mike right up front, I wanted a black car with cloth seats and the car needed to have under 50k miles. He showed me ONLY the cars that fit the bill! He wasn't out to sell me the highest prices car, he wanted to sell me the car I wanted. He answered all my questions and when he didn't know an answer, he found someone that did. Mike Austin is a very professional, polite and super accommodating sales associate. My circumstances were a little out of the ordinary and Mike was right on the ball keeping me up to date by text messages every step of the way! I could not be any more pleased with my experience at Port Charlotte Honda. Go in today and wait for Mike Austin, you won't be disappointed! Tell him you read the review from Dawn F. Also shout out to finance manager Josh Johnston who was exceptional in explaining the warrantee programs. I was assisted by a few other members of the team, I am sorry I don't recall their names but I was very impressed with how everyone worked together in harmony to make my experience a huge success. Thanks again to the team at Port Charlotte Honda More