Port Charlotte Honda
Port Charlotte, FL
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I had scheduled a service appointment for some recall items on my 2019 Odyssey and received an e-mail and call from Robert Smith stating that he would like to offer me a free evaluation of my van for a p items on my 2019 Odyssey and received an e-mail and call from Robert Smith stating that he would like to offer me a free evaluation of my van for a possible trade up. I informed him that it was a lease so there was no reason to do this but he said he would see me on Saturday. When Robert did see me he had an offer to trade up my 2019 for a 2020. I did not know that this was possible to do while in a lease. He educated me on the process and after several conversations and e-mails after I left we agreed on terms. I am very happy with the decision my wife and I made to upgrade, we love the new Odyssey! I am also thankful for Roberts non-pushy persistence. Had he not been willing to broach the subject with me after my initial rebuff I would have missed out on a great deal. More
Angela did a great job. She got me out in less time than I expected and the work was done very well. She is great to work with and kept me informed all through the process. I expected and the work was done very well. She is great to work with and kept me informed all through the process. More
Terrell was great and professional. Terrell communicated through the entire process. He was polite and professional. He also provided information about the work completed on my car. Well done! through the entire process. He was polite and professional. He also provided information about the work completed on my car. Well done! More
Dealership promisedhave repairs done in 2 1/2 hours. Their promise was kept. Very efficient in the way things were handled. Customer waiting area could be improved by providing some nutrition. Their promise was kept. Very efficient in the way things were handled. Customer waiting area could be improved by providing some nutrition. More
Extremely pleased with the service provided by the dealership. All previous service was very satisfactory. I also had our Hyundai Sonata serviced by this dealership. dealership. All previous service was very satisfactory. I also had our Hyundai Sonata serviced by this dealership. More
We are very pleased with this dealership.Our salesman Javier was great at finding a vehicle that was perfect for our needs.Price negotiation was great.We got the vehicle we wanted at a very reasonable pr Javier was great at finding a vehicle that was perfect for our needs.Price negotiation was great.We got the vehicle we wanted at a very reasonable price.Javier was excellent.Jean and Ryan the managers made sure everything was perfect. Even the financial part was easy More
So my buying experience at Norm Reeves Honda/Volkswagon was excellent and I went for the first time yesterday for an oil change and a 90-point inspection where they not only rotated my tires but also washe was excellent and I went for the first time yesterday for an oil change and a 90-point inspection where they not only rotated my tires but also washed my car too The whole thing took about an hour and everybody there was courteous and excellent to deal with. I will continue to go back for my service appointments and will always recommend this dealership! 🙂 More
Nice people, fast and great service who could ask for more? Thanks to Bill and the guys in the service department for the work, exceeded expectations! more? Thanks to Bill and the guys in the service department for the work, exceeded expectations! More
This was a very good experience buying a car great salesman Shane the managers and finance managers did a good job as well thank you salesman Shane the managers and finance managers did a good job as well thank you More
Inspected car and found issues. Prices were reasonable compared to other mechanics. Service was timely and they provided loaner car at no cost. Will do business with them again. compared to other mechanics. Service was timely and they provided loaner car at no cost. Will do business with them again. More