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Port Charlotte Honda

Port Charlotte, FL

4.4
778 Reviews

1252 Tamiami Trail

Port Charlotte, FL

33953

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Showing 778 reviews

September 11, 2024

I would give them no stars based on my first experience with an issue since buying my 2024 VW Atlas in May. I have 1,206 miles on it and having a tire issue. Called today at 11:30 am and spoke to Natalie. More

by beachin758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie, all of service
August 09, 2024

We have bought three cars here and the process was long, but, had great salespeople. My issue is with the Service Dept. Took my car in Monday afternoon for an oil and transmission fluid change. I was told b More

by 123girls68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Aug 13, 2024 -

123girls68 responded

I received a phone call from John this morning. He apologized, telling me he spoke to the service staff. Which I greatly appreciated. Also I have to apologize, I got the times confused, as they have the time stamp for arrival and departure. I was wrong. It took an hour and a half. I’m very sorry.

Aug 13, 2024 -

Port Charlotte Honda responded

Thank you for your feedback and for adding to your original review. We certainly are not perfect, though it is our goal to provide an our guests with a excellent experience, we know it's not always going to be perfect. I am glad we were able to reach out and have a good conversation with you. Hopefully, it lets you know that we do care. We do appreciate your business and hope that we get the opportunity to provide you with exceptional service experience on your next visit. Please feel free to reach out to me anytime! Brian Irvin General Manager Norm Reeves Honda VW 941-743-8883 ext 11001

July 26, 2024

This dealership is very professional and accommodating, I came into look at the new Honda CR-V’s and Bailey Lavallee was very knowledgeable and answered all of my questions I had. Bailey not only showed me e More

by Hailey H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Lavallee
July 21, 2024

Want to give the best review possible for our most recent experience at Port Charlotte Honda. After doing extensive research and in person car "shopping" we were very fortunate to come to this dealership (a More

by Sassygirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Richardson, Juan Olivo
March 01, 2024

Excellent customer service. CJ is professional and personable. Love the service department too. Overall an excellent dealership More

by gillaspylisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courteney Longsworth, Cleveland "CJ" Morris
February 07, 2024

This dealership is out to rip you off. Took my 2022 Pilot in for oil change. They told me that there was a screw in the sidewall of my LR tire which could not be repaired. They wanted $300 More

by tompegmarkdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Mueller
December 09, 2023

I'm a repeat customer and This dealership is going downhill fast!!! The sales portion at Vw is great, but then comes the signing disaster. Horrible service on the financial end that is done at Honda. More

by jmvelge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Herlane, Max Mallard, Shane McRae, Edwin Benson
December 02, 2023

First 10,000 mile service, and my last one at this dealership. I dropped my Taos off at 11:15 am and picked it up later that afternoon. Oil change and tire rotation, fairly simple. My wife drove the v More

by Gerry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Sirmons
October 21, 2023

Went down to Honda with my aunt to trade her truck in for a cheaper newer car. Well they didn't have anything she liked other than a 2019 accord. So she went with that. We had Jayce as our sales associate an More

by Hoffmanguage75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jayce Oliver
October 12, 2023

My husband is guardian for his mom, and we had a dilemma. We are in KY, and she is in FL close to PC Honda. I reached out to the dealership for assistance and JAYCE immediately stepped in to help. I have More

by Kb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JAYCE
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