Porsche of Ocala

BMW of Ocala I was very impressed and pleased with the experience with BMW of Ocala this past week, from the initial contact from Terese Dear, Customer Advisor answering my questions regarding availa the experience with BMW of Ocala this past week, from the initial contact from Terese Dear, Customer Advisor answering my questions regarding availability and ordering process for the new i4, through meeting her and sitting down with James Jupiter, Sales Manager to get my i4 build with options into the BMW ordering system. Even though we ran into “issues" with the BMW ordering system (probably due to the launch of the new i7 that day), Terese and James followed up with me via email and phone calls updating me every step of the process. Wanted to also thank Frank Rebro, General Sales Manager for contacting BMW NA and helping to get the order into the system. The entire team is top notch and highly recommend them. Once again wanted to thank Terese and James for following up with phone calls, which is hardly seen this days, but very reassuring and a great customer service and experience for them to do that. Hopefully the wait for the new i4 is less than expected and we will be driving the new i4 through Florida very soon. More

The service department was helpful and informative. They went out of there way to make sure I had a loaner while my car was in service. I was greeted at the door with refreshments awesome place! They went out of there way to make sure I had a loaner while my car was in service. I was greeted at the door with refreshments awesome place! More

Service department was knowledgeable and eager to service my vehicle. They were able to service my vehicle they same day I called. my vehicle. They were able to service my vehicle they same day I called. More

The staff was nice they didn’t ignore you when you had questions. The dealership was clean. questions. The dealership was clean. More

Great buying experience today. Never any pressure. Even in a crazy market I felt like I received a good deal. Thank you Scott Never any pressure. Even in a crazy market I felt like I received a good deal. Thank you Scott More

Very professional and personable staff. They access your needs and try very hard to make sure you get a car with the featured you want They access your needs and try very hard to make sure you get a car with the featured you want More

Service Department is lacking in knowledge and communication skills on how to maintain Porsche vehicles. communication skills on how to maintain Porsche vehicles. More

Friendly, helpful and professional. The dealership went out of the way to ensure I was satisfied. The dealership went out of the way to ensure I was satisfied. More

We had a wonderful experience. We wound up purchasing two vehicles instead of just the one we went for. I can’t say enough about the service. We wound up purchasing two vehicles instead of just the one we went for. I can’t say enough about the service. More

Excellent parts department! !! Steve and Erica are always helpful and thorough. Consistently answering and solving problems! All of which helps my business succeed. !! Steve and Erica are always helpful and thorough. Consistently answering and solving problems! All of which helps my business succeed. More