Porsche of New Orleans
Metairie, LA
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Great customer servic experience Team, except the check out-payment lady, was courteous, knowledgeable and professional. What I have learned to expect from Porsche of NOLA over the y Team, except the check out-payment lady, was courteous, knowledgeable and professional. What I have learned to expect from Porsche of NOLA over the years. Car was ready before the estimated day. Antonio was great in communicating with me. Car runs great. More
Awesome staff! My husband and I had a wonderful experience with Porshe of New Orleans. From the moment we came through the door we were treated with royalty! They we My husband and I had a wonderful experience with Porshe of New Orleans. From the moment we came through the door we were treated with royalty! They were excellent in repairing our Panamera and we look forward to return to Porshe to keep our car running brand new! More
Steering Support error message, error codes and fan failure Elsa and Phil in the service department worked with me extensively to identify and attack several problems I was having with my 981 GT4 as I was trave Elsa and Phil in the service department worked with me extensively to identify and attack several problems I was having with my 981 GT4 as I was traveling and in NOLA for the week. Outstanding customer service from both of them and I'm very satisfied, 1. Phil performed a CAN ECU scan with the PIWIS to isolate menu errors and debug error codes. 2. Ventilation fan randomly stops and restarts: Phil alerted me to a factory bulletin about a sticktion problem from moisture/debris with the fan motor armature and the remedy. I performed it immediately upon leaving the dealership as it wasn't completely frozen. It has not happened again. 3. After discussing a condition where this car repeatedly "misses" at high RPM's (not currently in memory) Phil and I discussed the electrical issues surrounding Lithium-ion batteries in some GT3s causing a similar problems. He discovered that my CAN ECU was not programmed for the LI-ion battery installed before I bought the car and corrected the CAN entry. I won't know if the ignition miss is fixed until another track day but the car runs much smoother now... an unexpected benefit. 4. Phil suspects that the LI-ion battery mismatch with the ECU also caused the "Steering Support" error as well. It has not reappeared in 9 hours of running the car. More
Always helpful and kind This Dealership is #1 to all customers very helpful in all departments I've been coming in for years we now have 2 porsches coming in is always perfec This Dealership is #1 to all customers very helpful in all departments I've been coming in for years we now have 2 porsches coming in is always perfect More
Oil top off Everyone was professional and handled the problem in an expert manner. This is always my experience with this dealership. They are courteous and frien Everyone was professional and handled the problem in an expert manner. This is always my experience with this dealership. They are courteous and friendly and make you feel at home. More
Very knowledgeable salesmen. Everything was ready to go. Sean was very knowledgeable, not just about Porsches but about their competitors as well. When I called to say I was on my way to look at a car, he w Sean was very knowledgeable, not just about Porsches but about their competitors as well. When I called to say I was on my way to look at a car, he would have it up front and cooled off, and he was watching for me to drive up. No waiting around at Porsche of New Orleans. When I went to sign the paperwork, everything was already filled out, just waiting for signatures. I am very satisfied with the sales/purchase experience at Porsche of New Orleans. More
Excellent As Usual Truly enjoy every time I have to stop in to service my Cayenne. Quick and easy and extremely professional and courteous. Never had a bad experience ov Truly enjoy every time I have to stop in to service my Cayenne. Quick and easy and extremely professional and courteous. Never had a bad experience over the eight years I've been a Porsche owner. More
Quick and Easy Service was quick and easy Antonio did a great job from the time I brought the vehicle in until the service was finished and I left Service was quick and easy Antonio did a great job from the time I brought the vehicle in until the service was finished and I left More
Friendly and easy to work with. Experts in their field. The friendly service technicians are experts concerning what my car needs, and they do quality work. The whole staff is a pleasure to work with. The friendly service technicians are experts concerning what my car needs, and they do quality work. The whole staff is a pleasure to work with. More
Great service and wonderful people....who could ask for more This is the place to take your Porsche. Competent repair service and excellent people here. Have 2 Cayennes and they both love Antonio, Elsa and Jo This is the place to take your Porsche. Competent repair service and excellent people here. Have 2 Cayennes and they both love Antonio, Elsa and Jody... Wouldn't go anywhere else to buy or service....No Negatives Here! More