Porsche of New Orleans
Metairie, LA
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I would have rated my dealership experience 5=excellent had they remembered to provide the complementary vehicle wash after service. Once I asked, if that was a service that Porsche provided, my vehicle wa had they remembered to provide the complementary vehicle wash after service. Once I asked, if that was a service that Porsche provided, my vehicle was immediately washed and they apologized for the mishap. My experience was actually a very good one. More
Porsche Of New Orleans caused my 718 to have catastrophic engine failure. My car has been in the shop seven of the last 12 months, including the last month being in my own personal garage because they will n engine failure. My car has been in the shop seven of the last 12 months, including the last month being in my own personal garage because they will not even answer my calls. Porsche of North America is involved, but I find the responsiveness of this dealership to be very poor. More
Could not get Mr Bates to return my calls. The service cost almost $3000 listed for a Cayenne V8 although my car is a Macan V6. I was told by someone answering the phone this was 'about right' The service cost almost $3000 listed for a Cayenne V8 although my car is a Macan V6. I was told by someone answering the phone this was 'about right'. I asked to speak to the service manager and have yet to hear from him. More
Service completed in a decent amount of time. Service advisor(s) are not well versed on what is actually done during a PDK service. Hospitality was awesome! Price quoted was not what I was charge Service advisor(s) are not well versed on what is actually done during a PDK service. Hospitality was awesome! Price quoted was not what I was charged but corrected by Jimmy Bates. Prices for recommendations were not accurate according to JB. I was told about and oil leak from the oil filter but was told it wasn't diagnosed? Confusing!! But I enjoyed the overall experience! More