
Porsche of New Orleans
Metairie, LA
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Excellent customer service. Kept informed throughout the process and was very happy with how the vehicle was returned to me Kept informed throughout the process and was very happy with how the vehicle was returned to me More
I planned my service in advance and Ginger promised a loaner or that she would notify me ahead of time if one was not available. I texted the day before but got no call or text back. There was no loaner loaner or that she would notify me ahead of time if one was not available. I texted the day before but got no call or text back. There was no loaner when I took my vehicle in and they kept it from Tuesday morning until Saturday morning. Ginger did not schedule my Lyft so I could get there for pick up in time Friday and did not pre schedule Saturday morning as she said she would. I have her texts to document her lack of customer service. Years ago service here was excellent but is a far cry from that now. It has us questioning whether we should start going to Baton Rouge. More
Polite, friendly service employee. Thanks about the customers. Time is very considerate. Dealership is clean. Everyone in there seems to be friendly and the atmosphere is very comfort Thanks about the customers. Time is very considerate. Dealership is clean. Everyone in there seems to be friendly and the atmosphere is very comfortable. More
Glen kept me informed of what was going on with my car and estimated costs of repairs beforehand. The car was ready as promised. and estimated costs of repairs beforehand. The car was ready as promised. More