Porsche of New Orleans

Best car buying experience I've ever had. This was more about building relationships than the car it self. I can see myself only doing business with them in the future. Everyone here is a pro This was more about building relationships than the car it self. I can see myself only doing business with them in the future. Everyone here is a professional to the highest level and friendly. I was incredibly new to the Porsche lineup and they answered all questions I had about the vehicle I was getting. More

Everyone at the dealership is extremely pleasant and professional. Unfortunately, I is not able to meet the service demands of their customers. Upgrades are desperately needed at this dealership. professional. Unfortunately, I is not able to meet the service demands of their customers. Upgrades are desperately needed at this dealership. More

I brought my car in for a recall and Porsche New Orleans kept my car for approximately 30 days. I was not offered a loaner when I initially asked, nor was I offered a loaner when asked a 2nd time after my c kept my car for approximately 30 days. I was not offered a loaner when I initially asked, nor was I offered a loaner when asked a 2nd time after my car had been there for 2 weeks. I was not offered any compensation for my inconvenience and when asked, Glenn stated the most they could give as compensation was $150. Additionally, when I picked up my car, a loaner was offered to the white customers. I expected more from Porsche in customer service, but is the absolute worst. My previous car was a Lexus and the level of Customer Service compared to Porsche is like comparing a tricycle to a Rolls Royce; there is none. I am truly disappointed and shocked at the lack of Customer Service for a premier and prestigious company like Porsche. I love my car, but if I had know the non-existent Customer Service at Porsche, I would never have purchased my Panamera. The process for recalls should definitely be changed. Porsche Corporate should allow local dealers to order recall parts as needed and not have the customer suffer until the recall part(s) is released. Again, a lack of customer centered service. Kind Regards, Dielda Robertson More

Excellent customer service. Very helpful with picking up and dropping back off car to me Very helpful with picking up and dropping back off car to me More

It took more than 2 weeks for a simple repair and some maintenance. A loaner car was not offered. maintenance. A loaner car was not offered. More

Always an exceptional service experience at Porsche of New Orleans. They went out of their way to accommodate us during the experience in a way no other dealership ever has. Porsche, there is no substitut New Orleans. They went out of their way to accommodate us during the experience in a way no other dealership ever has. Porsche, there is no substitute. More

The dealership is not adequate in servicing autos in a timely manner and providing loaners. timely manner and providing loaners. More

Glen is great this service center is small not enough loaner cars and service wait times os astronomical loaner cars and service wait times os astronomical More

Great experience. Friendly and kept up to date on status. Easy checkout via text. Thanks. Friendly and kept up to date on status. Easy checkout via text. Thanks. More

Fantastic people who are straightforward and honest. I had Nate as my primary salesperson and Matt who worked with me as he was training and they had excellent communication with me the whole time and I had Nate as my primary salesperson and Matt who worked with me as he was training and they had excellent communication with me the whole time and really focused on my needs in finding a vehicle that suited my new life circumstances. I drove by 2 other Porsche dealerships to get to Porsche of New Orleans because their team is so great. I’ve bought 2 cars from them and I plan continuing to use them for my car needs. The service center is on point as well and has been excellent with my vehicle’s maintenance. I plan on continuing to drive the 3 hours to New Orleans for service as they have earned my trust. More