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Porsche of New Orleans

Metairie, LA

4.4
833 Reviews

3700 N Causeway Boulevard

Metairie, LA

70002

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Showing 833 reviews

August 08, 2023

Glen and Porsche of New Orleans went above and beyond to ensure that my vehicle was repaired quickly when I was visiting. A coolant leak disabled the car. Glen’s assistance afforded me minimum disruption a More

by DEBLANCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Aug 09, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that Glen and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

August 07, 2023

He was very profesional and kept me aware of the tire repair. Time to get tires ordered was minimal and he took care of tire warranty More

by TUXEDO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Aug 07, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that Glenn took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

August 05, 2023

Glenn is super nice and his personality shows in his work. Great communication and friendly service. More

by TRENISEIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Aug 07, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that Glenn took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

August 01, 2023

It’s very hard to get an appointment in a timely manner. I thought with a higher end car service would be higher than normal. I don’t know maybe it’s the new time we live in, but no one wants to work and pa More

by WMWOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Aug 02, 2023 -

Porsche of New Orleans responded

Thank you for sharing your thoughts on your recent experience with our appointment scheduling process. We sincerely apologize for any inconvenience you faced in trying to secure a timely appointment. Your feedback is invaluable to us as it allows us to improve and enhance our services. We understand the importance of prompt and efficient appointment scheduling. Your feedback has underscored the importance of these efforts, and we are committed to making the necessary changes to provide a more seamless experience for our valued customers. Thank you again for bringing these matters to our attention, and we look forward to the opportunity to serve you better in the future. Sincerely, Ray Brandt Auto Group

August 01, 2023

Now that the pandemic is in the rear view mirror service has been much better and faster… My tire was changed but the service tech forgot to reset the tire pressure amount for all the tires More

by Cliff Cardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kerwin, Nate Kolniak, Josh Weiss, Ginger Mader, Glenn Robichaux
Aug 02, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

July 30, 2023

Very nice and professional staff. They were able to find me a loaner car bc mine needed to be in service til the end of the day. More

by PETERSON6555
Recommend Dealer
Yes
Employees Worked With
Ginger Mader
Jul 31, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

July 30, 2023

great experience as usual. They were able to fit me in and get me going the same day. best team. More

by TANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Jul 31, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

July 30, 2023

Nate was an amazing help through the entire process. Knowledgeable and thorough. And the service at the New Orleans dealership is phenomenal. We love our Taycan More

by Acgdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh , Ginger Mader, Glenn Robichaux, Arnold Ortiz, Luis Wilches
Jul 31, 2023 -

Porsche of New Orleans responded

Congratulations! It is wonderful to hear that Nate made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Porsche of New Orleans!

July 28, 2023

The experience was great and the inspection was detailed. I would totally service my car there again. More

by monamohammedmona1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Mader
Jul 31, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

July 28, 2023

Poor communication between service department and customer. I shouldn’t have to ‘track down’ the status of my vehicle. More

by jrnoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio, Carey Stockton, Ginger Mader
Aug 02, 2023 -

Porsche of New Orleans responded

Thank you for taking the time to share your feedback regarding your recent experience with our service department. We sincerely apologize for the inconvenience you faced and the lack of effective communication that led to frustration in tracking the status of your vehicle. Please know that we value your business and your satisfaction is of utmost importance to us. Once again, we extend our sincerest apologies for any inconvenience caused and thank you for bringing this matter to our attention. We look forward to serving you better in the future. Sincerely, Ray Brandt Auto Group

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