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Porsche of New Orleans

Metairie, LA

Overview
Reviews
4.4
833 Reviews
Call Dealership (504) 832-2112
View Awards

3700 N Causeway Boulevard

Metairie, LA

70002

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Showing 833 reviews

August 20, 2023

The representative assigned to my vehicle was horrible at communication. Did not return calls promptly and just all around inattentive. I would not bring my vehicle back there. This was the worst experience More

by krd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginger
Report | Print
Aug 21, 2023 -

Porsche of New Orleans responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

August 18, 2023

Recent significant changes to service department manager and communication resources have we persuaded me to change my rating. More

by jrnoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Stockton, Glenn Robichaux, Arnold Ortiz, Luis Wilches
Report | Print
Aug 21, 2023 -

Porsche of New Orleans responded

We truly appreciate your updated feedback and the 5-star review you've given us. It's wonderful to hear that recent changes in our service department at Porsche of New Orleans have positively influenced your perception of our service. We're committed to providing excellent experiences for our customers, and your support means a lot to us. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you well and ensuring your experiences with us remain exceptional. Thank you for your trust and for choosing Ray Brandt Auto Group!

August 18, 2023

Always good service, but on two occasions for us, a promised loaner car wasn’t available. More

by mlindsey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Report | Print
Aug 21, 2023 -

Porsche of New Orleans responded

We greatly appreciate your feedback and your continued visits to Porsche of New Orleans. We're pleased to know that you consistently receive good service during your visits. We apologize for the inconvenience you experienced on the occasions when a loaner car wasn't available. Your insights are important, and we're actively working to enhance our processes to ensure better coordination in such situations. If you have any more feedback or if there's anything else we can do to improve your experiences with us, please let us know. Your support is valued, and we're committed to ensuring that your future visits are even more seamless and satisfactory. Thank you for choosing Ray Brandt Auto Group!

Aug 21, 2023 -

mlindsey3 responded

Thanks for listening!

August 17, 2023

Service took over 3 times bringing it in to get it dojen thr final time we left it for 2 weeks. Needed once did anyone offer a loaner or rental. More

by DEEPITBOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Robichaux
Report | Print
Aug 18, 2023 -

Porsche of New Orleans responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

August 17, 2023

Ginger and Nate are the best! Always pleasant and willing to help you with your needs. More

by KARENJBEZOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger, Nate Kolniak
Report | Print
Aug 18, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

August 16, 2023

Work performed as promised. Clean in and out and delivered early. Courtteous service and easy drop off and pick up More

by KATMAN70122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux, Arnold Ortiz, Brittany Macpherson
Report | Print
Aug 17, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

August 15, 2023

Terrible. The worst service I have ever had to deal with. I sold my car as soon as I got it back More

by CPACACCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Robichaux, Luis Wilches
Report | Print
Aug 15, 2023 -

Porsche of New Orleans responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

August 12, 2023

Fair dealings and good delivery process. Cars are beautiful. Financial options are too stringent but overall nice experience. More

by BARACHJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Stockton, Sean Kerwin, Nate Kolniak, Matt Spradley
Report | Print
Aug 14, 2023 -

Porsche of New Orleans responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Porsche of New Orleans!

August 08, 2023

I was very pleased with Glenn, and my service at Porsche of New Orleans! Keep up the good work. More

by IVANMDEJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Report | Print
Aug 09, 2023 -

Porsche of New Orleans responded

Thank you for sharing your service experience with us. We are glad to hear that Glenn took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

August 08, 2023

Takes remarkably long to schedule appointments and following the last service, my car was pretty filthy. Black stuff on dash and seats. Dirty hand prints on mirror and steering wheel. Glenn was great More

by AJURISICHROLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Robichaux
Report | Print
Aug 15, 2023 -

Porsche of New Orleans responded

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced in scheduling appointments and for the cleanliness issues with your car after your last service. Your input helps us improve our services. We're glad Glenn was able to assist in expediting the process, and we appreciate your understanding. Your comments will be shared with our team to address these concerns and ensure a better experience moving forward. If you have any more details to share or if there's anything else we can do to assist you, please feel free to reach out. We value your business and hope to have the opportunity to provide you with a more satisfactory experience in the future. Sincerely, Ray Brandt Auto Group

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