Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Porsche of Fairfield
Fairfield, CT
56 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 56 reviews
March 16, 2021
Wonderful experience from sales through documentation, delivery and follow up. 5 Star Team and it’s clear why they are a Porsche preferred dealership. Highly recommend Porsche of Fairfield whether a local delivery and follow up. 5 Star Team and it’s clear why they are a Porsche preferred dealership. Highly recommend Porsche of Fairfield whether a local or out of state buyer. More
by Rfalero
Employees Worked With
Albert, Mauricio & Melby
October 12, 2020
The service was efficient, customer- friendly and technically proficient. Without asking, all open campaigns were satisfied. Car had complimentary wash and vacuuming. Car’s promised delivery time/da technically proficient. Without asking, all open campaigns were satisfied. Car had complimentary wash and vacuuming. Car’s promised delivery time/date were satisfied. I would recommend to friends without reservation. Mr. James Moreno, Service Manager l, was excellent. More
by Rhanson5
Employees Worked With
James Moreno
October 08, 2020
Excellent service! Always satisfied, very professional and courteous. Reasonable prices. Excellent loaner fleet. Convenient location and service times. Very friendly staff. All around a great experience. and courteous. Reasonable prices. Excellent loaner fleet. Convenient location and service times. Very friendly staff. All around a great experience. More
by Samantha
Employees Worked With
Ken
September 30, 2020
Great service, would recommend as needed anytime. They serviced our Panamera and communication was great. Great job to the service team and service technicians. Thanks serviced our Panamera and communication was great. Great job to the service team and service technicians. Thanks More
by soukup1525
Employees Worked With
James
August 06, 2020
Service department should call themselves no service department. Failed to honor a warranty claim on a tire with a defect. Had a similar problem with my Corvette and the dealer had me out with a new tir department. Failed to honor a warranty claim on a tire with a defect. Had a similar problem with my Corvette and the dealer had me out with a new tire no questions asked. Never thought I would see the day when I received better service at Chevy than Porsche. A bunch of crooks. Will not return More
by Captain Obvious
Employees Worked With
Diane Bodge
June 21, 2020
Five Star Car Purchase Experience Thank you to Mark Ward Willis and his team at Porsche Fairfield, CT including GM Mauricio Sanchez, and Business Manger, Tony Salluhi. Amazing job! Th Thank you to Mark Ward Willis and his team at Porsche Fairfield, CT including GM Mauricio Sanchez, and Business Manger, Tony Salluhi. Amazing job! The single best car purchase experience from start to finish. Admittedly, I was concerned about purchasing a vehicle from a dealership at a distance, especially during a pandemic. Mark worked tirelessly to find my next 911 with my desired package and price and to arrange an easy and streamlined process for closing and pickup. This is the fourth Porsche that we have purchased from a Penske group dealership but the first for us from Porsche Fairfield, CT, a group member outside of our home area of DC, MD, & VA. I enjoyed the experience so much, seeing all the other great models on the floor, talking cars and Porsche with Mark and his team, who share the same love of brand, that it was a bit sad leaving. My wife did not understand how I could stay so long at a dealership. Quite frankly it was easy and fun! As I drove home in my new vehicle and enjoying the solitude of a 5 hour drive in a great machine I was left with the feeling that I can hardly wait to come back in the next year or so to add yet another car. No offense to the other members of the Penske group or other dealers, but take a look at the folks at Porsche Fairfield, a model of service in all respects that is of the highest grade consistent with the brand that they represent. Again thank you, stay safe and hope to see you soon. More
by Mitchell1
Employees Worked With
Mark Ward Willis, Mauricio Sanchez, and Tony Salluhi
October 06, 2019
Highly recommend for purchasing and servicing your Porsche Purchased 2006 Porsche Boxster S and the experience could not have been easier and more pleasant. Albert and Hector were great! Service and parts also Purchased 2006 Porsche Boxster S and the experience could not have been easier and more pleasant. Albert and Hector were great! Service and parts also great - Ken Banks very helpful. Highly recommend Porsche Fairfield. More
by Richard
Employees Worked With
Albert, Hector, Ken Banks
January 23, 2018
Highly recommend Porsche of Fairfield! Had the pleasure of helping my father-in-law purchase his first air-cooled 911. Porsche of Fairfield had the car we were seeking and we couldn't be h Had the pleasure of helping my father-in-law purchase his first air-cooled 911. Porsche of Fairfield had the car we were seeking and we couldn't be happier with the way our sales associate Jose Diaz and Mauricio Sanchez (manager) treated us. The dealer presentation is very clean with the vehicles neatly displayed in the showroom, typical for a high-end dealer. Now let's talk about customer service... it was superb! We were purchasing a 1998 911 air-cooled Porsche, which didn't carry a crazy price-tag. Didn't matter to Porsche of Fairfield team, they treated us like royalty. Mauricio even offered to put the car on a lift so we can do a thorough inspection. The overall purchasing experience was simply pleasant. These guys are fair and honest! If you need a Porsche, then buy from them. You won't regret. Customer for life. Wallace Santos More
by wallymaingear
Employees Worked With
Jose Suarez Diaz
February 20, 2014
I had been looking for a new high performance sports sedan for nearly six months, and had test driven quite a few CPO Audis and BMWs but hadn't found "the car." After seeing several CPO Panameras on th sedan for nearly six months, and had test driven quite a few CPO Audis and BMWs but hadn't found "the car." After seeing several CPO Panameras on the Porsche of Fairfield website, I stopped in during lunch without an appointment. Over the next several hours, Jose Suarez Diaz patiently arranged multiple test drives and then he and Bob Zaleski worked with me to make a very fair deal on what turned out to be the perfect car for me, a 2010 Panamera 4S. No games, no upselling, no pressure. The whole car-buying experience was exciting instead of being stressful (as it often can be). If that had been the whole story, I would have given Porsche of Fairfield a high rating here. However, the service got even better when I had a flat (a spike through the side wall) less than 36 hours after buying the car - and just before I had to leave town on business. I called Jose to let him know what happened, and he graciously arranged for the pick up, repair and delivery while I was traveling so that the car was waiting all "shiny and new" in the driveway when I got home. Talk about awesome service! I'm a new customer to Porsche of Fairfield but have happily purchased and serviced Audis at the sister dealership (next door) for years. I look forward to a similar relationship with Jose and Porsche of Fairfield service team. More
by nbyond
Employees Worked With
Bob Zaleski, Jose Suarez Diaz
