Porsche Woodland Hills - Service Center

As always fantastic experience from the moment you drive up, get helped by the service advisor (Chris C rocks), sip a latte, get an Uber and later pick up your ride again. up, get helped by the service advisor (Chris C rocks), sip a latte, get an Uber and later pick up your ride again. More

Kevin Gonzales did a fantastic job. The quality of service at this Porsche dealership is much higher than what I received from Mercedes with my AMG. At Porsche Woodland Hills I was help The quality of service at this Porsche dealership is much higher than what I received from Mercedes with my AMG. At Porsche Woodland Hills I was helped the moment I drove up, offered into a nice loaner car, offered coffee multiple times, and even received a video walkthrough of the service from my tech describing the measurements taken and service performed. Thank you to the team! I'll definitely be back for future service. More

Chris is consistently excellent and knowledgeable. His attention to detail and follow-up is a huge plus for the dealership. His attention to detail and follow-up is a huge plus for the dealership. More

The service was amazing……. .the porters were very courteous and helpful.. Chris the service writer was by far the best writer I have had help me… He couldn’t have more helpful .the porters were very courteous and helpful.. Chris the service writer was by far the best writer I have had help me… He couldn’t have more helpful and. knew what the problem was immediately…. Thank you Chris!!! More

Have always used Porsche Woodland Hills and this service with Frank was as top notch as always. Above and beyond, great communication, friendly, took care of things quickly, and couldn't ask for more. W with Frank was as top notch as always. Above and beyond, great communication, friendly, took care of things quickly, and couldn't ask for more. Will certainly use them again for my next service. More

Very professional & accommodating, Kevin was very helpful, handled all questions and helped me with a ride. helpful, handled all questions and helped me with a ride. More

Excellent customer service and attention to detail. I have been bringing my car here since I first purchased it and I highly recommend this service department. I have been bringing my car here since I first purchased it and I highly recommend this service department. More

smooth transaction. great service. highly recommend working with my service provider and this dealership in general. great service. highly recommend working with my service provider and this dealership in general. More

service dept did not complete job requested, car was washed very poorly - streaks, wheels not clean washed very poorly - streaks, wheels not clean More

PROBABLY ONE OF THE WORST EXPERIENCES I HAVE EVER HAD AT A DEALERSHIP. I TOOK MY 991.1 GT3 WITH A CUP FRONT END FOR A SIMLE ALIGHMENT. THE VEHICLE WAS GIVEN TO THE PORSCHE WOODLAND HILLS IN PERSON CONDITION A DEALERSHIP. I TOOK MY 991.1 GT3 WITH A CUP FRONT END FOR A SIMLE ALIGHMENT. THE VEHICLE WAS GIVEN TO THE PORSCHE WOODLAND HILLS IN PERSON CONDITION WITH NO SCRATCHES, OR BROKEN BODY PARTS. AFTER WAITING AT THE DEALERSHIP FOR 4 HOURS, I RECIEVED THE VEHICLE. AFTER LOOKING AT THE VEHICLE I NOTICED THE FRONT END SCRAPED, LIP DINGED, AND MY CUP FLARE TABS BROKEN, ALONG WITH PPF LIFTING, SINCE IT WAS 4PM BY NOW. MY SERVICE ADVISOR LEFT, THE MANAGER HAD LEFT, I WAS GIVEN ANOTHER ADVISOR WHO TELLS ME, LETS GET YOUR PAPERWORK READY. SO YOU CAN PAY YOUR INVOICE. WITHOUT ANY CONCERN TO THE DAMAGES DONE TO THE VEHICLE. SIMPLY TELLS ME, " I CANT LET THE VEHICLE LEAVE WITH A BALACE" SO, I PAID. AND WAS TOLD THE MANAGER WOULD CALL ME FIRST THING. WELL IT WAS NOW 12:30PM I HAVENT GOTTEN ANY CALL. SO I DROVE TO THE DEALERSHIP. MANAGER WASNT HAPPY TO SEE ME AT ALL. DIDNT ONE TAKE RESPONSIBILITY OF THE DAMAGES THEY CAUSED. MADE ME FEEL LIKE AN ABSOLUTE USELESS INDIVIDUAL. TELLS ME WE CAN SEND IT TO OUR BODY SHOP AND THEY CAN REPAID THE BROKEN BUMPER TABS WITH PLATIC WELDING. WELL KIND SIR, I DIDNT BRING YOU THE VEHICLE WITH PLASTIC WELDED PARTS. ANYWAYS I LEFT. AND I WILL NOT BE TAKING IT THEIR BODY SHOP. I REFUSE TO DEAL WITH THIS DEALERSHIP. I RECOMMEND TO EVERYONE TO STAY CLEAR OF THIS WAY, IT IS NOT WORTH THE HEADACHE! A SIMPLE APOLOGY AND TAKING RESPONSIBILITY WOULD HAVE BEEN MORE THAN ENOUGH. More