Porsche Woodland Hills
Woodland Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Aron was Amazing! He created a personal connection that we had a great experience. Thank you He created a personal connection that we had a great experience. Thank you More
Myron was fantastic! ! Excellent customer service. Very knowledgeable. He was able to answer all of my questions with great expertise ! Excellent customer service. Very knowledgeable. He was able to answer all of my questions with great expertise More
I 'm getting so turned off to the Porsche experience. Have yet to find a dealer that is honest, forthright, and has any modicum of customer service or integrity. The buy process for a $200K+ luxury goo Have yet to find a dealer that is honest, forthright, and has any modicum of customer service or integrity. The buy process for a $200K+ luxury good should really be pretty easy....identify one you want, research the features, and commit to buy. Starting to think that Porsche North America must condone this behavior. Reached out to them to seek their counsel, but of course, haven't heard back. For the last couple of days, I've been working on trying to buy a car (the third one in two weeks), and I verbally told the sales associate I'll buy it- send me the paperwork. That was Thursday am. Great, all good. Then I got played. "Working on putting a deal together, send us your personal information. Didn't see anything for a couple of hours, so checked back..."uh, yeah, really busy, need to go check the car miles and then complete. Any issues? Nope, we're good". Didn't hear anything the rest of the afternoon (how long does it take to send paperwork??). Called back again. Uh, haven't had a chance- may not get to today, but will tomorrow. Friday, I sensed something's up. Called again, uh, well, the GM had someone that wanted to buy it, but I think we're good. Give me an hour. I emailed and VM'ed the GM and Sales Management of Porsche Woodland Hills, Scott Stanley. No response. Tried calling a couple of times the sales associate, David Lang. No response. Finally got a call on my business phone at 6p Fri from the GM. Classic. First the finger pointing and the hiding behind others- we didn't know- its on the website because....I told them to take it off... C'mon. And this was after one a week ago from the same dealer I had another car selected to buy only to find out that it too unavailable. Had already been transferred out of their inventory. That too was a computer glitch. It's frustrating to see such a good mark like Porsche succomb to this behavior. I really feel like their customers deserve better. More
The service team is amazing, very welcoming and friendly! The service manager, Jacob , went above and beyond to make sure my issues were resolved! The service manager, Jacob , went above and beyond to make sure my issues were resolved! More
I live in Oregon and bought a car via Aaron in Sales and Amir in Finance. Having never purchased a car in another state or purchased a car without seeing it, this was a new experience. Clearly it is a sel Amir in Finance. Having never purchased a car in another state or purchased a car without seeing it, this was a new experience. Clearly it is a seller market for Porsche and they could have sold the car to anyone. I could not get the car I wanted locally and the Woodland Hills team took the time to speak with me, work through the details of getting the car to Oregon and were very professional and fun. The car arrived in an enclosed trailer and was in the prefect shape as expected. The delivery driver was also outstanding. Last but not least, Chris in the product specialist department is a genious; he really helped me get oriented to the car and did so on the phone. Now, let us hope that Porsche will soon be able to make more cars so the market can shift closer to the buyers side of the balance sheet ;-) More