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Porsche Westlake

Thousand Oaks, CA

4.8
416 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 416 reviews

August 23, 2024

Very professional & not overly aggressive. S very pleasant experience . Very patient with me as I haven’t had a new car in years & not real tech savy! More

by Daisy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stratmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Porsche Westlake responded

Hi Daisy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

August 22, 2024

Nice staff, well appointed, clean & professional environment. Impressive. Sales & finance were great, car was delivered in great condition. Sales & finance weren’t pushy, eager to make deal and push More

by Last weatherman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kareem Alayoubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Arizmendi II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Porsche Westlake responded

Hi , we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

August 22, 2024

The Worst experience of my life. Mark Stratmeyer is full of himself. Homophobic, Rude and talks about his life all day? Stay away from him at all cost. Unless you are straight white More

by Kim Cohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Stratmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Romero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mansour Zanjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

My sales advisor was David Higgins. He was awesome to work with. He is a nice guy who knows his cars! If you want to work with an honest advisor I would recommend you talk to David! More

by robert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Porsche Westlake responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Westlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

August 16, 2024

Excellent process from the beginning inquiry & dealing with our sales associate Kareem to delivery of the vehicle. Rusnak dealership delivered on every aspect of what was expected from a high end sports c More

by thomas.brennan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kareem Alayoubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Porsche Westlake responded

Hi, thank you for your kind review; we We are always more than happy to assist you if anything else comes up. Take care! are happy to pass along your comments to the team here at Porsche Westlake! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

August 12, 2024

They made the car shopping experience very pleasant. I highly recommend Porsche of West lake to anyone looking. More

by fzarabi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wasserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mehran Forutan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mansour Zanjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Porsche Westlake responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

August 05, 2024

Very bad experience when I picked up the car they gave me the keys and walked away drove for 20 miles. The service light came on five days overdue paid 75,000 and I have to have it service as soon as I drive More

by martinez.isidro1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Employees name Pat did not give us a last name
Aug 09, 2024 -

Porsche Westlake responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 267-5954 at your earliest convenience to discuss how we can turn this experience into a positive one. Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

July 30, 2024

Very nice dealer with professional sales man and finance team that take care of their customers. More

by osu99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tegan Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Porsche Westlake responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

July 24, 2024

Purchasing my first Porsche from Rusnak was a nightmare. The process took a total of 5 days. In those 5 days not one administrator called me or approached us to see if they can help. David wore all the hats More

by Eonamin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Porsche Westlake responded

Hi Eonamin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com.

July 21, 2024

The dealership was impressive located in a brand new building. People were extremely friendly and helpful. Our salesperson was very helpful and we returned to him as he is patient and knowledgeable ab More

by drkala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Porsche Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Westlake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

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