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Porsche Westlake

Thousand Oaks, CA

4.8
403 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 403 reviews

November 01, 2015

Scheduled service The entire service department, including Steve Ellis were helpful in making the service department a pleasure to visit. Problem are explained and reso More

by Rsloan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2015 -

Porsche Westlake responded

Thank you so much for the kind review! Steve and the rest of the team are so wonderful! We're so glad to have you as a loyal customer! - Keith Goldberg, General Manager

October 31, 2015

Four Year Maintenance Top notch all the way. Rene Caranco is always so helpful & courteous, answering in detail, all my questions about the stages of service maintenance a More

by 911lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Caranco
Nov 13, 2015 -

Porsche Westlake responded

Thank you for the kind review! Rene is valuable to our team! So glad to hear that each of your experiences with us have been positive! - Keith Goldberg, General Manager

October 21, 2015

In and out fast ps good coffee Courteous fast and competitively priced great loaner car work finished well before expected. Excellent refreshments, coffee bar and tasty treats and More

by lifelongporscheowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2015 -

Porsche Westlake responded

Thank you for the great review! So glad we were able to meet your expectations! - Keith Goldberg, General Manager

October 01, 2015

20000 miles service Good explanation of what need to be done, Thank you for the loaner and the car wash. Service met my expectation. I will definitively come back for t More

by encino91316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2015 -

Porsche Westlake responded

Thank you for the kind review! I am glad to hear that your experience was a good one! We'll see you again soon! - Keith Goldberg, General Manager

October 01, 2015

Finding the cause of drive train noise Dependable Porsche trained mechanics along with personal service. Steve Ellis recognizes you by name and knows your car. Although I may get a better More

by RCofHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2015 -

Porsche Westlake responded

Thank you for the kind review! Steve works hard to provide each of his customers with a wonderful experience. We hope you'll come back to see us again! - Keith Goldberg, General Manager

September 19, 2015

Great Neighbor It's a pleasure having Rusnak Westlake as a neighbor. Easy negotiation, earlier than expected delivery, all details as promised. I love my car. What More

by drgrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 24, 2015 -

Porsche Westlake responded

Thank you so much for the wonderful review! We're proud to have wonderful customers like you! Congratulations on the purchase! - Keith Goldberg, General Manager

September 13, 2015

Service experience Great service department. Very friendly and very helpful. They actually bring one of the technicians for a ride along to make sure they understand my More

by 911boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene at service
Sep 16, 2015 -

Porsche Westlake responded

Thank you for the kind remarks! I am so happy to hear that your experience with our service team was exceptional! - Keith Goldberg, General Manager

September 02, 2015

A Wonderful experience Purchasing my new Porsche from Mark at Rusnak Porsche was truly a wonderful experience. From the first test drive I had to the final signing, Mark ma More

by Daphne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2015 -

Porsche Westlake responded

Thank you, Daphne, for the 5-Star Review! Mark is an outstanding member of the team, and I am happy to hear that he was so helpful! Enjoy your new car! We look forward to working with you again! - Keith Goldberg, General Manager

September 02, 2015

Great service Steve Ellis was immediately available up my arrival for my appointment for service. He was friendly and professional and had me on my way in just a f More

by Dickstin
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2015 -

Porsche Westlake responded

Thank you for the 5-Star Review! I am glad that Steve and our service team were able to exceed your expectations! Please let us know if we can help you with anything else. - Keith Goldberg, General Manager

September 01, 2015

I had my Porsche smogged. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. More

by purist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daneel Wilson
Sep 11, 2015 -

Porsche Westlake responded

Thank you for the 5-Star Review! I am happy to hear that we were able to meet your expectations! - Keith Goldberg, General Manager

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