Porsche Westlake
Thousand Oaks, CA
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Scheduled service The entire service department, including Steve Ellis were helpful in making the service department a pleasure to visit. Problem are explained and reso The entire service department, including Steve Ellis were helpful in making the service department a pleasure to visit. Problem are explained and resolved expeditiously the work done by the technicians is done well. From the appointment to the greeting upon arrival to the follow up phone call that the car is ready was very much appreciated. A true professional in every sense of the word. This is my 4 th Cayenne turbo in 9 years and were it not for the treatment I receive in the service department, I would more than likely have shopped and purchased closer to my home. More
Four Year Maintenance Top notch all the way. Rene Caranco is always so helpful & courteous, answering in detail, all my questions about the stages of service maintenance a Top notch all the way. Rene Caranco is always so helpful & courteous, answering in detail, all my questions about the stages of service maintenance along with other things. This is my first Porsche (911S Conv.), which I purchased from Rusnak/Westlake, and I've only had great experiences from the beginning. I was offered a loaner car as well, which was much appreciated. My car was washed and ready to go in the time frame given. More
In and out fast ps good coffee Courteous fast and competitively priced great loaner car work finished well before expected. Excellent refreshments, coffee bar and tasty treats and Courteous fast and competitively priced great loaner car work finished well before expected. Excellent refreshments, coffee bar and tasty treats and always about the water ready. More
20000 miles service Good explanation of what need to be done, Thank you for the loaner and the car wash. Service met my expectation. I will definitively come back for t Good explanation of what need to be done, Thank you for the loaner and the car wash. Service met my expectation. I will definitively come back for the 30000 miles service. More
Finding the cause of drive train noise Dependable Porsche trained mechanics along with personal service. Steve Ellis recognizes you by name and knows your car. Although I may get a better Dependable Porsche trained mechanics along with personal service. Steve Ellis recognizes you by name and knows your car. Although I may get a better price from an independent Porsche repair I would not feel I was getting as good of a repair service. More
Great Neighbor It's a pleasure having Rusnak Westlake as a neighbor. Easy negotiation, earlier than expected delivery, all details as promised. I love my car. What It's a pleasure having Rusnak Westlake as a neighbor. Easy negotiation, earlier than expected delivery, all details as promised. I love my car. What more could be said? More
Service experience Great service department. Very friendly and very helpful. They actually bring one of the technicians for a ride along to make sure they understand my Great service department. Very friendly and very helpful. They actually bring one of the technicians for a ride along to make sure they understand my problem. More
A Wonderful experience Purchasing my new Porsche from Mark at Rusnak Porsche was truly a wonderful experience. From the first test drive I had to the final signing, Mark ma Purchasing my new Porsche from Mark at Rusnak Porsche was truly a wonderful experience. From the first test drive I had to the final signing, Mark made me feel very comfortable and extremely confident that he was being honest and very fair. I enjoyed the whole process from start to finish and would recommend Mark and Rusnak Porsche to all my friends and colleagues. Thank you for a great experience and I will be sure to a client for many years. More
Great service Steve Ellis was immediately available up my arrival for my appointment for service. He was friendly and professional and had me on my way in just a f Steve Ellis was immediately available up my arrival for my appointment for service. He was friendly and professional and had me on my way in just a few minutes. He call me when my car was ready earlier than scheduled. More
I had my Porsche smogged. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. More